Round trip private transfer VAN-Airport-Hotel-Airport-Puerto Morelos
Overview
Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your vacations are the best day.
A safe and economical way to reach your destination. There are no waiting times; A private car and VIP treatment will be provided for you and your family. You will also have a bilingual driver, wireless Internet and air conditioning.
Vehicles are always available at the airport.
A safe and economical way to reach your destination. There are no waiting times; A private car and VIP treatment will be provided for you and your family. You will also have a bilingual driver, wireless Internet and air conditioning.
Vehicles are always available at the airport.
Inclusions
- Air-conditioned vehicle
- WiFi on board
- Private transportation
What to expect
You and your family will travel comfortably and safely with BD Experience. Ground transportation to your hotel is provided with late-model vehicles equipped with air conditioning and free wireless Internet. A representative will greet you at the airport and a bilingual driver provides efficient service as you and other passengers are transported to your reserved hotels.
Additional information
- Infant seats available
- Most travelers can participate
- Not wheelchair accessible
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
- Hand sanitizer available to travelers and staff
- Social distancing enforced throughout experience
- Regularly sanitized high-traffic areas
- Gear/equipment sanitized between use
- Transportation vehicles regularly sanitized
- Guides required to regularly wash hands
- Regular temperature checks for staff
- Temperature checks for travelers upon arrival
- This is a private tour/activity. Only your group will participate
- Confirmation will be received at time of booking
Ticket delivery
You can present either a paper or an electronic voucher for this activity.
Cancellation
For a full refund, cancel at least 24 hours in advance of the start time of the experience.
BonnieM663
September 2023
We also had a "no show" experience, our pick up was at 12:40, and check out was at noon, so we were there at the lobby with lots of time. The doorman encouraged us to wait inside, as the weather was hot, we told them our name and the name of the pick up company, BD Experience. Somehow the compan...
We also had a "no show" experience, our pick up was at 12:40, and check out was at noon, so we were there at the lobby with lots of time. The doorman encouraged us to wait inside, as the weather was hot, we told them our name and the name of the pick up company, BD Experience. Somehow the company arrived and we were not found, and marked as a no show. After confusion and spending about 10 min on the phone with the company, we concluded no other recourse but to pay USD$50 for a taxi which was arranged by the hotel door people staff. Perhaps this arrangement is convenient for the door staff and taxis? Next time, we will certainly wait outside. We submitted this as a post travel concern with Sell off Vacations, who we bought the West Jet package with. Considering what seems to be the general consensus here, going forward, I probably should just plan to cover transfers myself, save time and stress.mods2come
January 2022
Coordinated airport transportation, snorkeling to the coral reef and a visit to Rio Secreto. Great family vacation.
Coordinated airport transportation, snorkeling to the coral reef and a visit to Rio Secreto. Great family vacation.Walking_Michelle
September 2022
Horrible experience! We have done many trips to Cancun, staying at all-inclusive resorts and always pre-arranging our shuttle/taxi to and from the resort. We had never used BDE before and never will again. When we arrived, we were told that 4 of us had not ‘confirmed’ our reservation (we were a...
Horrible experience! We have done many trips to Cancun, staying at all-inclusive resorts and always pre-arranging our shuttle/taxi to and from the resort. We had never used BDE before and never will again. When we arrived, we were told that 4 of us had not ‘confirmed’ our reservation (we were a group of 6). We booked through AA Vacations, so we didn’t know what they meant by this. Through a few conversations we showed the agent our voucher, the flight numbers for the rest of our family (who were coming in later that afternoon), as well as our return flights. We were told to talk to the agent at the resort to get our pick up time back to the airport. At least 45 minutes later, we had a van. We hoped the group coming in later wouldn’t have the same challenges, but they did despite us giving them the info while we were waiting for our pickup. Two days before we were to leave, my daughter’s boyfriend, who is Mexican American and speaks fluent Spanish, went to the agent at the hotel to arrange our pickup. We were two groups again. He gave BDE our flight numbers, room numbers, first and last names of everyone. BDE gave us a pick up time of 4 hours before our flights even though the hotel was less than 30 minutes from the airport and we were not checking bags. I went back up to ask for 3 hour difference and was firmly told no. Departure day, the boyfriend was waiting at the front while the rest of us sat in the air-conditioned lobby. Again, they told him they only had a reservation for him and my daughter. He told him he wasn’t leaving without his family. The van was empty so it we climbed in we were able to leave. When the second group went to leave, again, they claimed only 1 of the 5 had a reservation but this time, they only had 1 available seat on the van. A couple of them got upset and yet the BDE agent just smirked about it. Luckily the hotel concierge called a taxi for the 4, thinking the 5th would get on the van. However, the van driver just shut the door and wouldn’t let him on the van. The 5 got in the taxi and paid $100. We have filed a complaint with AA Vacations.karinjramos13
December 2021
Very disappointed in this transfer. We booked a private transfer and had to wait over 30 min upon arrival. At first they said 10-15 min and then kept bumping the delay by 5 min. When booking the return to the airport, we were told we had to leave 5 hours prior to our flight! We are only 20 min f...
Very disappointed in this transfer. We booked a private transfer and had to wait over 30 min upon arrival. At first they said 10-15 min and then kept bumping the delay by 5 min. When booking the return to the airport, we were told we had to leave 5 hours prior to our flight! We are only 20 min from the airport! Every other company said 2hr45min - 3 hrs in advance. Avoid this company!mikesE2840AI
July 2021
Bolly was prompt and very friendly during our trip from our hotel to the airport. We definitely recommend him!
Bolly was prompt and very friendly during our trip from our hotel to the airport. We definitely recommend him!Ca_life_ornia
July 2021
Don't do it. This company arranges the time they will pick you up which turned out to be a mistake. After pickup at our hotel, we confirmed our airline verbally with the driver. The driver then took us to the wrong terminal at the airport unbeknownst to us. He dropped us off with our luggage and ...
Don't do it. This company arranges the time they will pick you up which turned out to be a mistake. After pickup at our hotel, we confirmed our airline verbally with the driver. The driver then took us to the wrong terminal at the airport unbeknownst to us. He dropped us off with our luggage and took off. We then discovered we had to be at a different terminal which would cost us a 50$ cab ride. Because he dropped us off with so little time before our flight we could not get help from the company in time to make our flight and our only choice was the overpriced cab ride. They were of no help when we contacted them about the mistake, even implying it was perhaps our mistake regardless of the fact that they arrange the pick up times and confirm your airline and flight before and during the transportation. Seemed like a total scam. Barely made it in our flight, lucky for us it was delayed. Additionally being 7 months pregnant got me no additional help or consideration. Excrutiatingly unpleasant all around. Go with a different company.