Trust and Safety

Our Committment

TourMega is committed to providing a safe and secure environment for travelers and tour guides alike. As such, we have the following measures embedded in the platform to protect those using TourMega’s services.

Secure Payments

To ensure privacy and security when booking online, all transactions are encrypted and secure. We do not store any of our customer's financial data on our platform. We utilize the Stripe platform which can securely process payments from anywhere in the world.

Verified Guides and Operators

TourMega requires tour guides and operators to submit to a verification process prior to posting on the platform. Verifications include the following: government ID, text, and social media verifications such as Linkedin, Facebook, and Twitter. Each guide or operator must have at least two verifications in order to receive approval to post on TourMega.

Peer Reviews

Peer reviews are an important tool that allows travelers to provide an honest assessment of the tour guides and experiences. After each tour or activity, travelers are given the option to rank their experience and provide both public and private feedback. Both types of feedback are used to ensure the experiences meet the high standards TourMega expects and will be used to determine which tours and activities are allowed on the platform.

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