Absolutely do not sign up for this tour. The guide was not at the meeting point at the designated time. On our way back to the Hotel I received a call that the guide was at the meeting point. We met the guide - who spoke really broken English and did not know the city of Venice at all. She used here eye phone for both directions and information. I knew more about a couple of sites than she did - when we could understand her. We said goodbye after 30 minutes of what was supposed to be a two hour walking tour. Romaetravel refused to refund my money and they were rude. Do not sign up for this tour.

THE DIRECTIONS IN THE EMAIL ARE NOT THE DIRECTIONS OF THE DAY!!! While our guide was very pleasant and we enjoyed him. We were late meeting him and missed the gondola ride- so we had to pay for that all over again. We followed the meeting place directions in the email but the texted meeting place was over 30 minutes away. No one indicated in the text message that the meeting place was different. Additionally, the new meeting place required us to navigate through all of Venice without ever having been there before. With the crowds and the complexity of the streets, this was unrealistic. Additionally, the GPS signal is limited on the streets.

Loved walking all over the sights were wonderful , Venice is a nice place to visit , st Marcos square the 800 year old church

I have a feeling that this review will never see the light of day. In the two weeks we've been in Italy this was our worst tour. From the start of this tour, we were almost running to stay up with the guide. Very little explanation of what we were seeing and the only times we stopped were when we told him we were stopping for pictures. After the hour forced march that we endured we were exhausted by the time we got to the gondola part of the tour. That tour was comprised of 40 minutes of standing in one spot while the guide yammered at us for forty minutes with most being spoken in Spanish. We speak English. The the gondola ride was 20 minutes. The ride was enjoyable, but the gondoliers were constantly yelling at each other talking. Nothing about what we were seeing. We were so discussed and disheartened about the tour we told our guide when we got back that we were done and asked him to return us back to the train station where we had started from. When he started walking, he didn't take the direct route (I showed on google maps), he went West from our location, where we ended up next to the bay. I didn't say anything because I thought he knew an easier way back. After walking along the bay for a while he turned back into the city, and we ended up crossing about ten bridges going toward the train station. Google maps showed that we were kind of meandering through the city. we finely got to a point where I recognized a dome on one of the churches. I told our guide I had things from there and he could go. He didn't seem real happy and asked me what we wanted him to do. I told him I didn't care, and I could find the train station from there. I did tip him because I thought it would be a good way to get rid of him

2 hour walking tour of Venice with gondola ride. Spent first hour walking from the meeting place to the gondola. Hard to talk/hear as we had to keep moving amidst the crowds. Would have been better to set the meeting point closer to the gondola ride to maximize time to see places and hear. Liked the gondola ride.

Guide going too fast. No stops in between. Gondola ride was not available. I dropped off the tour in S Marcos. No rest brakes.

The tour guide took his time with us and made it a more pleasant experience that's the 4 stars. The gondolas we did not get the singing one and the microphone started to interfere and did not get most of the information for this one 3 stars.

We walked all over Venice and got to see a Banksy which was very important to a person in our group. We met Julian at the train station...make sure you get a store or someplace to meet in the e-mail the day before. He walked us to our gonodola ride. Our gondolier was not very nice but this is not Julian's fault. We told him and I believe he will pass on the information to his tour group. Even though we were there during the outbreak, we had a great time and really learned a lot about Venice.

We totally enjoyed our tour through Venice. The guide was nice, informative and easy to understand. She even gave us a little more time in areas we were interested in seeing a little longer. Unfortunately, it was Christmas Day and the people they used for Gondola rides cancelled our ride. Not sure why, as there were Gondolas available all over the city, they all seemed to be working. They did offer to give us a partial refund, so that made it a little better, and we could have gotten a ride on our own had we chosen to do that.

Julian was excellent. He was very engaged and knowledgeable. He spoke well and took us around Venice to the places we wanted to see.He made sure we got to the gondola and came back to get us and finish our tour. He assisted in getting us on water taxi and to the people mover as he lived nearby. The weather was perfect. Gondola ride was just prior to sunset and a great time for us to be on the gondola. Julian took pictures for us and then emailed them to us. Very nice touch. Would recommend Julian for the tour.

Our guide was very entertaining and learning the history of how Venice developed was great Also learning how to navigate all the narrow streets And the Gondola ride! Yes it's touristy but even our guide said it's a must do. You're in Venice after all! Great fun and the view as you come out into the Grand Canal...Wow!

My tour group would like to extend our gratitude to your team with specific mention to Elisabeth being a wonderful tour guide. She was very knowledgeable of Venice and the surrounding areas. Ensuring we all understood the rich and cultural history Venice has to offer. Not to mention she went over and beyond her time to complete the tour. Much appreciated and we will highly recommend your services to our family and friends in Sydney Australia.

This was a horrible experience. My mom and I weren’t told where to meet and weren’t able to get a hold of the guide or company and by the time we did, we missed the gondola ride and was given a poor explanation of everything in Venice during the walking “tour.”