Excellent service. José, the driver punctual, extremely kind. He was waiting for us outside the hotel to drive us to the airport even before we walked outside. The car was clean and comfortable, and we arrived secure and timely to our flight.

When I got out of the arrival door at the airport Jose was there waiting for me with a sign with my name on it. He's been incredibly nice and very professional. The car is great and he's a very good driver. He's also explained me a few things about the city during the drive. Totally recommended.

On time, good vibes, good music, food tips and tricks. I've used this service several times with my wife and it was just perfect

Jose is very friendly and knowledgeable about Quito, he helped us with many tips and tricks. Always on time and super reliable

The driver (Jose) was on time and helped us with our bags. He was really professional. And also he was a really good and safe driver. Highly recommend.

Horrible company, do NOT recommend if you want good service for an airport pickup. When I arrived at Quito airport on time (5:40pm), I could not find my driver anywhere. Yes, I checked the entire crowd, and we were clearly looking so lost/abandoned that another airport guest waved us down and let us use her cell phone and also helped us comb through the crowd to find someone holding a placard with our name on it. We frantically messaged the Whatsapp number, and tried calling (no one picked up)...And also tried the second number for Luis directly (no one picked up). We even messaged our hotel to see if a backup person could be arranged. During this, we kept combing through the crowd in hopes our driver was jist late. Well, around 6:20pm (40 minutes after our scheduled pickup time), our driver showed up. He didn't speak any English and even with my choppy Spanish he didn't seem too bothered that we were waiting for so long. Lateness is one thing, but not communicating with an otherwise stranded tourist in a foreign country is a huge no-no. Absolutely appalled at this terrible service and would never ever book any transport service through them.

The service itself was fine, but they were 10 minutes late coming to the airport. I had clearly relayed my flight information, so I was surprised when no one was in arrivals with my name. We contemplated taking a taxi when we didn’t see anyone and waited. Finally showed up, and everything was easy.

We hire a transfer to carry out the relevant activities, and with punctuality and good attention. Thanks friends hotel

Driver Alex from Transfers Friends is OUTSTANDING!! We arrived late at night during the Quito protest curfew. Alex navigated through old town Quito avoiding roadblocks that popped up along the way. Arriving at our pre-booked hotel it was closed, no one answered phone calls or knocks at their door. Alex made a call to Friends Hostel and they were able to accommodate us. All this occurred at 1 AM. We later found out the hotel was ordered to evacuate by the police due to the protests. We also used Alex for sightseeing around Quito. His van was reliable and roomy enough for the 6 of us. His knowledge of Quito, the surrounding areas, and history is comprehensive. Alex also spoke really good English. He saved our tails late at night when we encountered our closed hotel. We HIGHLY recommend Transfers Friends and driver Alex.

I don't know Quito, but the driver who help me with transfer show me the most important, thank you very much Juan Carlos.

The driver/ guide was on time.He was courteous and showed knowledge of the city’s history.We also booked the trip back to the airport with them and it was also great.

They pick us on time to take us to the airport .Good service the drive was very friendly and gave some ideas to my trip to Lima

Excelente servicio de transporte, sobre todo puntualidad y me dieron muchas recomendaciones para visitar Quito y otras ciudades, recomiendo.

Muy buen servicio y seguro lo recomiendo para los tours a nivel mavional y traslado del. Aeropuerto a Quito y de retorno también llegan puntuales

Excelente traslado, hubo un poco de tráfico en la ruta pero fueron muy puntuales, las salidas se coordinaron a tiempo.

Mi traslado hacia el aeropuerto fue súper bueno, el transporte llegó con minutos de anticipación y llegó sin ningún problema

Excelente atención por parte de la persona que nos brindó el servicio, el transporte fue cómodo, seguro y rápido.

Todo excelente. Llego a la hora, conducción impecable y muy amable. 100% recomendado en todo el hostal y sus servicios.

Gracias al chico que nos ayudo con el transfer, Friends ofrece también servicio de transferencia desde el aeropuerto al hotel y cuenta con personal jóven y dinámico.

Contraté el servicio de transfer para que me lleven al hotel donde iba a hospedarme, muy buen servicio gracias por todo 🤗🤗