The service was amazing it was easy to book. Everyone is very friendly. Everything is safety first. Transportation was a little long but our resort wasn’t close.

The park was amazing! Go at night The buffet was excellent too Our agent Luis Fernando gave us spot on recommendations for this activity and a couple of others

I recently had an amazing Xplor Fuego tour that i booked in Barcelo, with my rep Stephanie. It was an absolute blast, and I recommend it. Stephanie was both friendly and professional. Her expertise and warmth added to the overall experience, making it even more enjoyable. If you're into exciting activities, the Xplor Fuego tour is a must-try, and Stephanie's guidance made it all the more memorable. Don't miss out on this unforgettable adventure!

Xplor is a good place to enjoy your vacation special for those like adventure. Thanks, Oscar for supporting us during the tour when we have a question.

Fantastic day. Not cheap but every activity top notch and the food is on another level. Safety and conservation comes first but a great fun day! Ziplines are so high and so terrifying but they're supposed to be. Everything is immaculate and looked after but done so well and sympathetic to nature. Phenomenal place, definitely worth doing. We had an all inclusive day with pick up from our Playacar Hotel.

Great experience to be active and enjoy with friends. We had a blast! Me and my friends did the night excursion - loved every moment

We had an amazing experience at Xplor! It was my girlfriend first time doing an excursion and I was able to encourage her to do the zip lining. Although she was scared she did it with bravery and enjoyed every moment. This was definitely a life worth experience we don’t forget. Martin our advisor at Planet Hollywood was so professional and gave us all the info we needed to be prepared. Thank you so much!

Booked Delphinus and Xplor as a package through Jimmy at our hotel, the Royalton Splash. Jimmy was helpful and explained all about the packages. Transport was perfectly timed, lovely clean van and the whole day was a great experience. Thanks Jimmy and Nexus

Will was amazing to work with. Made it really easy to get coordinated and set up for our tour. Coming back again this year and working with him again

What an amazing experience. The tour itself included transportation to and from our hotel. Xcaret Xplore Fuego is a night experience which includes zip line such an amazing experience. This tour actually included 5 different activities all included in the price. Mariesela was amazing and helped us set everything up and EXACTLY what she told us was included and not included was accurate so we didn’t get no surprises. Very helpful great customer service I will book again with this company hands down and thanks again Mariesela 🫶🏽🙏🏽

I have a great service by Alexis Herrera. He is a great representative to the company. Thank you for your help.

Tanit Mendoza, my Sunwing representative in Mexico, was absolutely phenomenal. Her knowledge, attention to detail, and commitment to ensuring a memorable experience were unmatched. From personalized recommendations to exceptional customer service, she went above and beyond to make my trip unforgettable.

This trip was excellent because of oscar. He recommend Chichen-itzá and xplor fuego. They were amazing. Chichen-itzá is part of the new 7 wonders of the world. So worth it. Made my 30th birthday one to remember for life

So we booked our a tour through sunwing representative and its part of Nexus company for XPLOR. We booked for 6 people for 7am bus pick up today nov 9. As we gave the receipt to the bus driver he said only 3 people were booked to get pick up. We told him no we have receipt and its for 6 people. He told us only 3 can go on the bus and the other 3 were booked for 10 am pick up and its not even in our hotel its all the way to coco bongo pick up. Now we talked to the representative and said that he made transportation arrangement at 10. So now we're all waiting until 10 probably wont get there until 11 or so and we only have until 5 to do all the activities. We f**** paid so much to do half day and everyone is already in a bad mood. The representative said that the office made a f**** mistake booking it. O wouldve understand if they told us when we booked it and not on the day of we were leaving because we woke up so early, rushed breakfast just to get on the bus. we didnt even drink last night cus we know that we had to wake up early. It is very inconvenient. I Would probably not book with them in the future. Waste of money. Find somebody else to book your excursion if you can!!!

¡Hola! Quería decirles que Lizzet Vega es genial. Nos sugirió el parque perfecto para pasar un día increíble rodeadas de naturaleza y comida deliciosa.

Me divertí muchísimo, fue espectacular. Quiero agradecer a Elizabeth Marin por su recomendación en el hotel Royalton Splash. Se que volveremos pronto.

pasamos un dia increíble en el parque Xplor. Adrenalina extrema y comida riquísima. Queremos agradecer a Elizabeth Marín por su recomendación en el hotel Royalton Splash, regresaremos pronto!

Excelente agencia, muy buen trato cordial y amable todo el tiempo, el paseo estuvo magnífico muy buen lugar, instalaciones, atracciones y conida, fuimos atendidos por Lili Popomeya, muy buena agente la verdad

Súper bueno y profesional todo la verdad maravilloso, una atención muy buena de la agente q nos atendió Marisela Díaz

belle journée au mois de décembre Park sympa a découvrir repas tres bien fournis un peu court arrivé a 10H130 départ 15H au bus sinon nous vous conseillons cette activité