Nothing like the advertisement. We are working at getting our money back. There are so many better small places along the water that are cheaper than $180 USD for two people, even with the "All inclusive". It is not all inclusive as they do not have kayaks and the servers were very rude. I recommend Progreso and the beach, but not Scappatta.

I want my money back! This place was trash. Looks nothing like the pictures. Guy was supposed to show up to talk to me and didn’t. Transportation didn’t show up. Lady that took us back was rude.

Gabriel was the best server! Accommodations were amazing. Amazing pool. Food was delicious! We had two smaller children with us and they loved the pool.

Don't waste your money. Their is no beach beyond the loungers ,they were stacking sandbags while we were there to the point that you had to climb over them to get to the water. They bring you a drink in an 8 oz plastic tumbler . The food was not appetizing at all and they allowed constant vendors pestering you while you are trying to enjoy your day.

Terrible experience. The pictures online nothing like the place. We stayed 10 minutes and left. The glass were all dirty.

Nothing like advertised at all! The place is a trash pit. Not big, pool is cloudy dirty, trash just outside of the rope barricade. There was a lady next to the ropes beating the sh*t out of her dog. Continued hitting it in the head for barking:( Drinks were no good, glasses were filthy. Looking for refund!!!!!!

Nothing like advertised. Place is a trash pit. Not big, dirty pool, trash outside, horrible odor. Lady outside ropes on beach beating the sh*t out of her dog for barking. Drinks were terrible, glasses filthy. Posting on trip-advisor as well. Full refund being requested. What a disaster.

The staff was friendly and tentative; however, the "resort" was nothing as it appeared in the advertisement. We stayed for maybe an hour and left.

Important stuff in 2nd paragraph. So I took a cruise in November and I ended up at Silcer Beach Club. The alcohol was like watered down and not cheap stuff that will get you drunk fast but, the type that doesn’t taste like actual liquor but, you gotta drink it to enjoy yourself. The drinks are trash. The food was ok. Not terrible but OK!! It’s all inclusive for a couple of hours. I would highly suggest not buying before you get there!!! My group paid $25 pp, the couple we met paid $60pp and the girls we met the night before paid $80pp. I knew better than to go but, my bff insisted.They have massages get the massage it was like $30 for the hour. If you choose to go...bring your on liquor!!! The staff is wonderful. They take you straight back to the ship. If you see something you want after you dock get it then. This place was safe and I honestly...loved their hustle.

What they did right- they were the first company to sell you a beach day outside the port at a decent price of $41/person. The “inflatables” consisted of one oversized water mat. The food included decent tacos and an empty empanada. 😂 If you order alcohol, I would suggest beer. The beach was small and at first there were not enough chairs. Slowly, after there were more people than chairs, the staff would bring out a few at a time. I’m no fan of dogs and locals with them at the resort was a bit over the top. The locals also selling cheap souvenirs were obnoxious. I must have said no one hundred times to the same men selling sunglasses, purses, and conch shells. Don’t forget the man selling hammocks....no thank you, no thank you, no thank you. To no fault of the club, the actual beach was disgusting. Black seaweed covered the waves which made getting in the water a no-go. I would not recommend this place nor would I go back.

The resort and the beautiful pictures we were shown did not match up at all. The beach was nasty. The water looked like an oil spill had recently occurred. They didn’t have enough chairs to accommodate guests on the beach. The area is tiny. We were told there would be inflatables. There was one tiny lily pad mattress. The same people came up time and time again begging for us to buy things. It was definitely false advertising. You could see the shock across people’s faces as they saw the beach area the first time. Everyone was anxiously awaiting the return of the bus so we could get out of there. It is a very poor area. There is nothing beautiful about it. We were so very disappointed to have wasted 200.00 for this.

They cater to a younger group of locals and foreigners and the service is eager to please. The food choices are excellent and their ceviche was outstanding. The music is loud and a bit obtrusive for me, but they do cater mostly to people in their 20s. I would avoid like the plague when the booze cruise passengers are in town.

Had a really great time, and learned a lot! Our tour guide, Alex, was very attentive, friendly, and engaging. He also made sure everyone kept together and wouldn't get lost. Beautiful city!

Great Time! Everyone was very friendly. It was all inclusive, the only extra I paid for was the locker and it was only I think $2. There was a buffet, drinks, sodas, they even made some vergin frozen drinks for my kids so they could have a "smoothy" with me. 😊 There are bathrooms on site and they are nice. There are also some small swimming pools near the tables and buffet so you can keep an eye on the kids while you are eating. The beach was great, my kids found so seashells and played in the water, built sand castles and buried each other in the sand. It was a great time. When we were done they took us right back to our ship. There were some locals selling souvenirs along the beach but none of them were pushy about it. All in all it was a great day!

Staff was awesome, food and drink options were limited, in time will be a great venue still had great fun with staff and made new friends

This was our third time to Silcer Beach. Always a great time. Good service, food, and drinks. Only complaint would be that the drinks need to be cold not cool and the email sent with how to meet the guides is incorrect. Still had a great tome.

We were excited to go to a all inclusive in Progreso, we picked this one last minute without really investigating other places to go. The beach area was so small, they had a family on a float thing that was a 1/8th of the size of the area they have roped off. Their pool was the size of a backyard pool. The food and drinks were okay, definitely did not eat or drink enough for the cost. The wait staff was friendly and quick. I would go to another all inclusive in hopes of more beach and or pool to relax in.

I had a wonderful time! It was not too expensive and you have the option to walk the local area and get some really good shopping in or you can stay on the beach excursion and fill yourself with adult beverages, food and swimming in blue waters! Yes there are solicitors but it was not overwhelming. I still had a great time as long as the drinks kept coming, and they did! I will be back.

We had a great time. We booked off the ship at the bus stand on the pier. $41 for each adult. Our guide Carlos did a wonderful job making sure we were all taken care of. There were fourteen adults and five children in our group. Every single person had a great time. The drinks were a little watered down but you add a shot of tequila and that made it better. They also provided bottled water. The food on the buffet was tasty and the burgers were hot off the grill with grilled corn on the cob. There were also several vendors that frequent the area but they were not intrusive. The locals have to make a living and my guess is tourism is their main source of income. We had the same situation in Cozumel. It’s just a way of life. After asking once or twice, the vendors just made themselves available. The beach was clean, the sand was white, the water was just the right temperature. The best part of this beach club were the service and the restrooms! The wait staff was friendly and very attentive. The women’s restroom was beautiful and immaculately clean. There was also two very large clean showers in the women’s restroom that provided a great opportunity to get clean and refreshed before heading back to the ship. My suggestion would be to purchase a pass off the ship to save yourself about $30-$40 per person.

Music too loud. Drinks watered down. Beach to small. Solicitors hounding you. Food ok. Pool good for kids. One kayak had hole in it. People friendly.