I can not judge the competence, because it was my first Segway tour. I did like the tour a lot and I will surely book another Segway tour, but not with you. My overall impression was rather marred, because the chemistry between me and the guide just wasn't right. The tour and the group were great, the weather perfect. But I didn't fit into the picture of the guide. It surely is highly responsible to be a Segway guide and it requires good insight into human nature to see possible danger and prevent it. I would've loved to follow his advice, but not if it's brought to me in this rude and unpolite way.
The telephonic handling for consultations or short-handed problems of the customers is to be improved.
The tour was terrific, even though it was very cold. In autumn / winter / spring you really should dress warm and have a beanie and gloves with you. Since there are almost no people on the streets, the driving enjoyment is even bigger :)
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