4.7 · 23 reviews
936billk
May 2024
No issues and the vehicle was clean and we had a comfortable ride. Driver was on time and friendly. I would highly recommend.
Carolyn_G
April 2024
Although our driver was friendly and helpful I've knocked two stars off the review for poor communication and our transfer being 30 minutes late. I received no text from our driver and had to call the company on landing, expensive when in a foreign country! I was told the driver would swing by in a few minutes but 30 minutes later we were picked up with no explanation or apology. When I told him he was late he said he wasn't even our appointed driver, he had filled in as the other guy didn't show up for us. The staff I dealt with were polite and friendly but the service was sadly lacking.
Robert_P
October 2023
Chris was amazing, very helpful, and polite. He deserves a raise, he made the impossible possible. Thank you Chris.
Marvin_B
October 2023
We were contacted before our flight. They timed our flight perfectly. We were directed to our exit from the terminal and pickup, there wasn't much of a wait. Our vehicle was nice and our driver was very professional. Thanks for a nice transfer from the airport.
Whitney_B
September 2023
Excellent driver. Very friendly and helpful, especially as we were traveling with two babies. Would use again
Gail_C
September 2023
Seattle was start of Alaska cruise. Shawn was fabulous driver and SUV was great. Viator is our "go to" globally
Rosalie_H
August 2023
Interesting conversation with our driver. He was very nice and shared his family experience with us.
Melissa_H
August 2023
Having to wait an hour for our driver in the cold wind. The driver kept making excuses on where he was.
sheila_c
August 2023
The history transportation service is not worth the cost. I paid for a luxury experience but what we got was a taxi service at best.
936billk
August 2023
Very good communication. Right there when we landed and VERY personable driver. Very clean and comfortable. Highly recommended!
Tracy_J
July 2023
The company and driver were so accommodating, especially when our flight was drlayed over 4+ hours. Streets in the city were closed for a parade by the time we came in, causing extra time and navigation for our driver. He was very patient and got us to our hotel safely!
Boril_I
July 2023
We didn’t arrive until 4:00 am. Our flight was delayed by 4 and a half hours. Our driver was there waiting for us. Definitely will hire the company again.
Susan_F
July 2023
Mohammad was amazing. Patient and helpful and very nice. Would have loved to hire him to drive us everywhere!
Holly_G
June 2023
Professional, courteous driver. Arrived on time, large van that fit all our luggage and 6 passengers comfortably.
Donald_C
June 2023
Party of 6 with luggage arrived at Sea-Tac Airport on June 14. I had arranged this transport to take us downtown Seattle to 2 hotels. The company provided detailed information about the service by text. At the airport Sean our driver did the same. He picked us up outside the baggage pick up area. He was very friendly, professional and a great driver. 6 people with 8 suitcases and he handled them all. Four were dropped off at one hotel and two of us at another. This was a great service. No hassles. No worries and it was a real pleasure having Sean take such good care of us.
ROGER_G
June 2023
Picked up at the right time and delivered to our hotel with no fuss vehicle was a bit big for two people but ok
Jodi_F
May 2023
Driver was extremely kind, courteous and friendly. He said it was his first pickup at port and he did wonderful. Give him a bonus!
Jodi_F
May 2023
Told driver we had never been in Seattle and he pointed out many locations and spoke of Seattle in general. He also pointed out our ship at port as soon as he saw it. Very kind and informative. He needs a raise!!
William_R
May 2023
Driver was very informative to any questions we had, got us to our hotel in a safe and timely manner.
Ellen_M
May 2023
Our transfer from Seattle to our downtown hotel was a great experience. Booking was very easy and when I had questions, they called and answered all my questions and followed up the day before our trip to make sure everything was still as planned. We had 4 passengers with lots of luggage and a wheelchair. They made sure the vehicle was large enough for all. The driver was wonderful, very personable and helpful! I wouldn't hesitate to book again! Thank you!

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