Professional and friendly driver. Was there on time. Pleasant ride to the hotel. Car clean. Enough luggage space.

Our flight was delayed and even though noitified operator they stopped returning messages and driver never showed up.

Dispatcher was there in the spot as directed holding card with my name. The driver was courteous and helped us with luggage’s

It was an excellent and very efficient service. The company kept me informed all the time, from a few days before our trip to when we arrived at the airport. The vehicle was a local taxi which was good. From the Rio airport to the hotel near the Copacabana Beach, it took an hour which was good considering the traffic. Excellent value compared to the tour company that would have charged us 4 times as much. Highly recommended.

They claim to arrive before my flight even landed. The company text me with the person contact information. I contact them they responded after thirty minutes telling me the driver was released. And they can't send another person or even call the driver back if he was released after I walked out. Unheard of but. Use them at your own risk.

Talixo rep met us at rio de janeiro airport with our name on a board by tourist office as arranged. Taken straight to a waiting taxi. Excellent trouble free pickup and transfer.

Great service from pick up to drop off. Fast and easy to book and use Definitely use again every time

Everything was very good, we got information and photo upfront., so it was easy to find the meeting point. Monnalisa our driver is a very good and safe driver. she also was happy to answer all our questions about Rio de Janeiro, and my hubby had a lot. she made our transer very pleasant. highly recommend and would book anytime again.

The driver never showed up! They are not reliable. We looked everywhere and was told to meet at the information desk. We stayed there for a while then went looking for driver. Went back to information desk a second time and the driver never showed up.

Well, the driver for some reason was stopped by the police and checked his papers, so he was 45 minutes late. Then when we finally got to the car he realized he had left his keys with the police (either that or he lost them). He had to call another driver to come get us and take us to our hotel.

Booked this transfer from Rio GIG airport to Copacabana beach hotel for the ease of having this done before arrival. Booking was very easy. A day before arrival, I received a text message (US number) asking for a valid flight number and scheduled pickup time. I replied back but received a system response saying I could not reply since this was a German number. I went to my Viator booking and provided the requested information, though the information was provided at the time of booking, and questioned pickup time at the time I was due to land and still needed to clear Customs and Immigration. Response back was to move my pickup time an hour later. Felt comfortable, but the plane landed 30 minutes early. Found the meeting point thanks to a Whatsapp message from the local team. The local reps and driver spoke limited English. After 30 minutes of waiting at the meeting point, I asked when we would leave for Copacabana and told "in 20 minutes." Finally left for Copacabana a few minutes after the amended pickup time, so I waited for over an hour at the airport. Granted it was my concern for the flight being late to question the 7.58 pickup time, but there was clearly no monitoring of my flight and no adjustments made to the departure time. Overall, I got to the hotel okay, but the lack of monitoring and delay let me wanting a better option next time.

Booked from Sweden 6 months before arrival. An easy and safe trip to our hotel. Aircondition in car 🙌🏻

Camilla was fantastic! Had a wonderful day! She explained everything and a great sense of humor. Definitely a must day trip.

Generally, it was a pleasant transfer experience. I was met at the airport by Danielle. She was very polite and organized. My only suggestion is since the dispatcher is from a different company, you want to assure the passengers that these companies are working together. For a first time visitor, it may be a bit confusing. However, I still give the overall experience 5 stars and would recommend.

It was difficult to find the rep who was meeting us, the sign could have been bigger …our names were 1 of 3 and it was crowded as we came out. Otherwise it was great!

The whole operation was punctual and professional. Driver was very experienced. We would recommend this service.

Met at airport no problem by rep of company. She took us out to our transport which was a beat up small car with non English speaking driver. The driver dropped us n the wrong spot and we had to direct her to the right one. Would not recommend get an Uber instead

Horrible!!! Stay away ! We waited for 45mins at arrival for them to arrange a car for us. The car had CNG gas tank and could not take 2 full size bags ( we had three). I understand things happen but instead of making it right for us they refused to refund our money and just asked to get a taxi from the airport and pay for it ourselves. I would avoid this company.

Unsatisfactory! I booked a car for "up to 3 passengers, with 3 suitcases", as there were 2 of us travelling with 2 suitcases, and some cabin bags. The (admittedly quite nice) driver of the small, dirty, beaten up car counted our cabin bags as suitcases and refused to take us, so we caught a taxi! Consider this before booking!

This is a first time to my family on Rio de Janeiro. We arrived and someone was waiting for us in front of the Tourist information office with my name. She was very nice and we waited a little bit because Rio’s traffic was terrible but we enjoyed our time on the airport as well. Driver very nice. Thanks