3.5 · 16 reviews
alison_b
July 2023
Was told 3 hours and lasted 2 hours. Guides English wasn't great, showed us very little and we were disappointed.
timothy_j
June 2021
Tour operator changed my tour the day before tour from 9 am to 12 noon. When i realized this happened the tour operator offered no solutions or apologizes. I would never use this company! Very poor business. It ruined the rest of my plans for the day.
shawnfaghihifar
October 2019
Loved the city and the history behind it. The driver was great and very accommodating. The tour guide was knowledgeable but was speaking relatively flat.
Mark Z
September 2019
Super Tours was the worst tour operator we dealt with in Croatia. This panoramic Dubrovnik tour is not as advertised. Describing this as a4 hour tour is false advertising! This walking tour was barely an hour long, followed by over 1.5 hours of "free time". This is basically time left alone by yourself, with no suggestions or recommendations, after the tour guide leaves you alone after less than 1 hr tour ends, before the private car is supposed to pick you up. The private tour car never came on time, and we did not get to go up Mt. Srd to get the view as advertised. This tour ended prematurely after 1 hr and was never completed. The tour operator did nothing to remediate the situation, and refused to provide a refund, discount, or alternative tour to make up for their shortcomings and not competing their tour as advertised. Additionally, they were difficult to deal with, and changed the itinerary with little notice: After confirming the pick up location 2 hours before the private tour was supposed to start, they changed the pick up location less than 15 min before the tour started. Then, when the car was supposed to pick up us up after the 1.5 hour of unadvertised unscheduled free time, the pick up location was again changed with no warning, the driver was over 20 min late, and then did not take us up the mountain for the view, nor did it drive us back to the hotel! I would advise no one to ever book any tour with Super Tours ever! Unorganized, false advertising, unscheduled free time that is not described in the itinerary, and horrible customer service!
luis_v
August 2019
Karmen was amazing. Very knowledgeable guide and very skillful managing teenagers...had a great time!
BrynMawrBK
July 2019
We had a very good four-hour private Dubrovnik tour with Super Tours, which we booked through Viator. Our tour of Old Town and the nearby hills consisted of two parts: first, a one-hour walking tour of Old Town guided by Carmen, and subsequently a drive to the top of the cable car line in a cushy Mercedes sedan driven by Matteo. The entire experience lasted from about 9:45 AM to 1:45 PM, and we were glad to get an early start because it gets really hot in Dubrovnik in July. Carmen was extremely knowledgeable about Dubrovnik's history, and at our request went beyond the parameters of her talk on the area's origins to extensively discuss the recent civil wars that have affected Croatia. We visited the historic highlights of the beautiful old town, then had an hour and a half to ourselves to explore at our leisure before being picked up right on time by Matteo to drive up into the hills for panoramic views of the city. Matteo was particularly personable and very knowledgeable as well. While this part of the tour was primarily scenic vistas, Matteo was very pleasant company and told us about interesting current events in the region. It was a good way to get an overview of the city during our brief visit, and if we had been staying longer we would have liked to have gone on their full-day tour to Bosnia and Herzegovina, which sounds appealing.
EUGENE_K
May 2019
Absolutely excellent tour because our guide was outstanding!! She was professional, knowledgeable and very clear in her commentary.
EUGENE_K
May 2019
Our guide was very knowledgeable, well spoken, professional and made the tour very interesting with her comments and insights. Our driver who took us to the site and toured us after the tour of Dubrovnik, was excellent also.
Kin C
November 2017

We came to Dubrovnik from a cruise ship. It was convenient for us since the local tour company can pick up us at cruise terminal and brought us back at a later time long after the Old town tour finished so that we have time to ourselves to explore and linger. The driver and the guide are both excellent.

Sam
July 2017

The driving tour to the old fort above Dubrovnik and the war museum were very good. Our driver was excellent, and we had many stops to take incredible photographs.

The walking tour was good but not as informative as some of our past tours. I would not miss the old town, but you don't necessarily need a tour to see it. The biggest advantage was the drop-off and pick-up.

Maritza L
July 2017

The place is beautiful but they picked us up an hour late and the guide was in a hurry and upset because he was not supposed to carry us. He did not answer our tourist questions because he was only driver not a guide. Then took us to another guide who did the walking part of the tour.

Gerald F
June 2017

This was a very informative and excellent tour of the coastal city of Dubrovnik. We had two guides. One with a small van to take us up to excellent points of observation around the city and provide detailed information about its history and the importance of its major sights and locations.
He was a very informative man about the recent history of the Balkan states, the last major conflict and the subsequent cultural and economic fallout from the collapse of the former Yugoslavia. His grasp of recent history was very enlightening especially for those of us who are lacking understanding of the rich history of the Croatian people.
We had a separate tour guide through the walled city itself. She was very helpful and gracious as members of our tour were limited in their ability to climb stairs or walk long distances. She gave us an excellent opportunity to enjoy the beautiful location and a good pace without stress.
I would highly recommend this tour to any who are interested in learning about the rich and intriguing history and culture of the region and exploring the beautiful walled city from several different vantage points.

IreneOiWoon_M
January 2017

The guides were friendly and informative. Although the weather was cold and windy we enjoyed our tour very much.

Robbianne B
September 2016

Both the driver and tour guide were nice. The guide was knowledgeable and animated. She tried to accommodate our mobility issues.

Ed S
June 2016

Good easy walking tour. Comfortable transportation. Recommended although a bit more information and history would have been appreciated.

zuhause2017
October 2017
wir wurden in Dubrovnik direkt am Kreuzfahrtterminal von City Tours (mit Panoramabus) angesprochen, kurz entschlossen haben wir den Ausflug gebucht, wir konnten die Dauer des Ausflugs frei wählen; wir haben uns die wunderschöne Stadt angesehen, haben schnell noch ein Bad im Mittelmeer genossen und wurden dann pünktlich am vereinbarten Treff abgeholt, dann ging es zu schönen Aussichtspunkten weiter, wir waren mit dieser Tour sehr zufrieden, der Fahrer, Mirko war gut gelaunt und hat sich bemüht uns auf deutsch möglichst viel über sein Land zu erzählen

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