Edwin was a great driver, got us where we needed to go even in difficult conditions. 100% recommended.
The driver was on time, collected us from the lobby & got us to the airport with plenty of time to spare! Highly recommend this company.
Do not recommend
This was supposed to be private transfer however the driver Edwin Moses made it a shared transfer
He insisted on waiting at the airport for 30 mins for arrival of the other passengers
And then he refused to drop me at the hotel drop off instead dropping me off on the road
This tour operator is unreliable and do not recommend their services to anyone
Good communication on the day of arrival and met us as planned even with the one hour delay to get through passport control. Would use again.
Edwin was right outside terminal waiting for me where instructions said he would be. He was very personable and helped me with a few words in Swahili. He drove safely to my hotel.
Excellent service …friendly and on time. Drivers on time at airport for pickup to hotel. Would use this service again.
Julius was in time Despite my late flight. He was in front with my name on a sign and got me to my hotel quickly.
Our plane was over an hour late, but no problem for Julius. He was there when we arrived, helped us with our bags, and drove us to our hotel. All with pleasant conversation about our flight and Nairobi. We would definitely hire them again!
Seeing my name on a sign and not worried about the person not being there . I felt very safe and comfortable
Very good driver. He was waiting for us with a sign that had my name. He took us to the hotel and takes about the city along the way.
Julius was waiting patiently for me and was most welcoming. As the trip was slow he even bought bananas.
My driver was waiting for me at the Airport on arrival and the whole process was smooth and effortless from my perspective.
Driver never showed up. Had to take a taxi at the airport. You better cancel the booking & refund my credit card. I will NEVER use Victor again!!! He never called or texted to say he would be late or had to cancel!
Outstanding driver. Arrived at the hotel on time, and the commute to Nairobi airport was stress free.
Smooth, easy, effortless AND on-time airport pickup. Vehicle was clean, the driver was fluent in English.
We arrived late on a delayed flight, took an hour with immigration, and we’re worried there might be an issue meeting our driver. We shouldn’t have worried. As promised, our driver was waiting with a large visible sign & a smile. I booked this service based on previous positive reviews, and was not disappointed! Thoroughly impressed!
Our flight was 2 hours early so I thought I would have a very long wait for my driver at 2.30 in the morning but my driver was at the airport waiting. It took me about an hour to get from the plane to outside and I waited about 15 minutes before my driver came from his car to check on my flight's arrival. He was very surprised to see me waiting and I was very pleased to see him.
This was an excellent service! Even though my flight was delayed, my driver waited for me to arrive and dropped me off at my hotel in one piece. He was personable and professional.
I was really worried as the plane was late and my luggage was almost the last piece off a fully loaded 747, but my driver was there waiting for me at almost midnight. Highly recommended.
thomasmartinhudson
December 2017
Great driver, efficient service at the airport. When you come out of arrivals, turn right and there will be someone holding a sign for you on the opposite side of the zebra crossing. Friendly staff.