5.0 · 7 reviews
22Beebee22
November 2023
Ludovico is the consummate tour guide! Thanks to the recommendation of a dear friend (whose utilised Naples Tour Service previously), we consider this the best experience, of our time spent in Italy. We were cruising on the Norwegian Epic ship and had organised this tour prior to heading overseas. The communication; accommodating, concise and informative. The tour guide's company; educational, humorous and wonderfully friendly. We felt we sampled the Italy that you've heard about; cobblestone streets bursting with beautiful wares, incredible history & delicious food opportunities Our luncheon was the Foreigner's Club in Sorrento...here we had the sea view table one dreams about...this is thanks to Ovico's planning. His organisation of our Pompeii tour guide was also gratefully received...our tour guide was so informative, kind and accommodating. Apologies that I do not recollect his name but he's a true passionate ambassador of Pompeii...we deeply appreciate the learnings from this devastating natural history. We cannot recommend this tour company enough and have since (very happily) passed on his details, to friends travelling to Italy next year! This is how businesses should be conducted...thank you deeply Ovico from our family to yours.
Penny L
July 2023
AMAZING TOUR AND DETAILED COMMUNICATION PRIOR!!!! Ludovico was detailed and quick to respond to every email prior to our tour. Our guide was wonderful and took us under her wing during our entire day. She guided and gave us space when we wanted. Transportation was clean and was cool and comfortable. Would highly recommend this group!!!
unhappyc2014
July 2023
Delivered what was promised. Great communication from beginning to end. I would highly recommend this company!
Tracy_K
June 2022
Cornella was Amazing tour guide. We had a wonderful day. We were on a cruise ship with limited time. She made sure we did everything we wanted in our time. We did a boat trip around Capri then swimming on the beach. Private car ride to Pompeii where Cornella was extremely knowledgeable and adetailed with her tour of Pompeii. Very important to have someone who speaks Italian to navigate through boat rides,food on the island and in Naples. Would highly recommend this tour company. We will be back.
stacy862
July 2019
Ludovico did everything possible to make sure that our trip to Italy was spectacular! And it was!! There were 18 people in our group. Ludovico organized independent guided tours for each family in our group. Our drivers were professional, safe and made sure that we got right to the highlights in each city. Ludovico and his team organized tours for Pisa, Florence, Rome, Capri, Sorrento and Pompeii. While we traveled on a cruise ship, Ludovico's team met us at each port and whisked us to incredible locations. In Rome, Rudy was informative, friendly, and an amazing driver. In Capri, Sorrento and Pompeii, Stefano helped us to get to each of the destinations in a timely manner and taught us about his lovely area of Italy. While in the area of Pompeii and Naples, Simone was a phenomenal driver. Our incredible vacation was made even better because of Ludovico and his amazing team of guides and drivers. Thank you for making our time in Italy the BEST!!
luv2trvl1986
July 2019
Our group of four took the private guided tour of Capri, Sorrento, and Pompeii. Giusy was an absolutely amazing guide, and Salvatore was a great driver. Giusy (Josephine) took great care of us from start to end. She met us at the cruise port and led us directly to the hydrofoil ferry. She had a special connection to get our tickets quickly. We were able to get to the front of the line to get on the hydrofoil. We opted for the boat tour around Capri. Once on the island, she went right to the ticket stand and made sure we were the first ones on the boat. We had the best seats! It was a beautiful tour! We had a choice of taking a taxi to the top of the island or taking the funicular. Someone in our group wanted to take the funicular. We stood in line while she purchased our tickets. Once she had our tickets, she got us right through the line! We had time on Capri to explore and shop. What a beautiful island. Once again she helped us get the tickets to return to the mainland. That’s where we met our driver, Salvatore, and headed to Sorrento. While there we had lunch at Acqu’e Sale. This is not my first trip to Italy, but that is definitely the best pizza I’ve tasted at every place I’ve eaten! We were able to meet the owner, who won many awards. After our stop there we headed with Guisy and Salvatore to Pompeii. Both of them have such great personalities, and we enjoyed our conversations with them while in the van. Giusy purchased our tickets for us to quickly enter Pompeii. She guided us through the site with her wealth of knowledge. We were returned to the ship in plenty of time. It was an amazing day! I recommend this excursion to everyone that visits the area! This was by far our favorite excursion of our cruise!
MrsLouvs
June 2019
Ambitious itinerary but Alfredo made the day feel fun and relaxed. He had great knowledge and made us feel like we were spending the day with a friend rather than a tour guide. We went in the blue grotto, rode up to Anacapri, took the ferry to Sorrento and drove to Pompeii. It was my favorite day of our trip.
Nick D
May 2019
IF YOU ARE LOOKING FOR A COMPANY FOR TRANSFERS OR TOURS LOOK NO FURTHER...….NO LIE!!! From start to finish Naples Tour Service made the arrangements quick, easy, and affordable. Every detail of pick up time and location where a spot on. Not to mention there prices were fair and no more expensive than any other option, even if they were, they were 100% worth spending the few extra Euro to travel in comfort and safety. Our first transfer drive, Ivo (hope I spelled it correctly) was more like a tour guide and driver all the way from Naples train station to our hotel in Sorrento. He filled us in on a ton of local history and detail and even gave us some pointers on restaurants and hidden gems to visit while in the area. A few days later our tour guide Francesca and our driver for the day Salvatore were also amazing. We toured Capri and Pompeii privately and the amount of knowledge and attention to detail were top tier. I am a history nerd so I am not easily impressed but, after hearing all the history and nuances I would recommend this tour to anyone looking to visit. Our driver Salvatore essentially worked out to be a second tour guide for the day and was as warm and pleasant as you could possibly hope for. He too gave us a lot of local history about the areas we were traveling to and from as well as explaining some things to look for and seek out for the remainder of our visit. If nothing else you know you were in good hands and the whole crew were genuine and not just looking for a tip, these were great people. Our last transfer driver was Emilio and he drove us from our hotel in Positano back to the Naples train station for drop off. He too was pleasant and courteous but, we were tired and did very little talking at that point so for the most part it was a nice quiet ride back. I can't say enough good things about Naples Tour Service, they were initially recommended by a friend who was also very pleased. I now pass this info onto anyone knowing that they too will be in great hands and not disappointed. The last thing to note is that is was in constant communication with Ludovico in the main office in Naples prior to and during our trip to confirm details, locations, and pick up times. He was always a spot on! Not to mention that whatever time day or night, he was responsive via email within minutes or hours. The few times I actually had to call I could speak to him in English so there was no language barrier to be concerned with. This company is amazing and their staff are even better! MONEY WELL SPENT...LOOK NO FURTHER THAN NAPLES TOUR SERVICE!!!!!!!!!!!!!!

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