Was a bit apprehensive doing a private tour in such a big city. I shouldn't have worried Sabina was there to greet us at the port with a driver in a lovely clean a/c car. What a day we had, she was so knowledgeable about all aspects of the city tour and she packed all the sights in. The most memberal part of the tour had to be the visit to the slums.This could have been a bit scary( it is a slum so it's not gonna be a flower fi!led walk in a park) but in fact we found it quite humbling, the hours these people work and the conditions in which they live has to be seen to be believed. What we found heart wrenching where the children who had nothing but an amazing spirit for life, all they wanted was to know was where we came from and to say Hi all done whilst giving us the biggest smiles ever! (Not an Nintendo switch in sight just good old fashion street games and football...think kids in UK could do with a school trip there to make them appreciate how lucky they are!!) The amazing thing is that a lot of the trip fees go to a charity to help teach English and what's nice is we were shown the classroom. So to Sabina thank you for a truly unforgettable day......ps please show your mum this review so she can be extra proud of you and all the best to your son who sound like a lovely boy.

Sabina was a wonderful guide - very knowledgeable, enthusiastic and entertaining. We were able to visit places we never would have discovered on our own, and we had a great introduction to Mumbai. Don't miss this tour!

I wanted to spend a day seeing the famous sites of Mumbai, including the slum tour. We were greeted by our very friendly guide Chetan who made it an incredibly enjoyable day. If we were interested in seeing something, he made sure that we passed it somehow. He was very sensitive to the people living in the slums and we felt comfortable there, without feeling like we were interfering. If we wanted to stop somewhere for a drink or bite to eat, that was also catered for. It was good having somebody who was aware of the better places to eat. I would not hesitate at all to recommend Reality Tours and will certainly be using their services on my my return to beautiful India.

This company provide more than just tour services. Janna as our guide for 3 days was SUPERB!! My kids love him and his knowledge is outstanding. It’s our first time to India and Mumbai but he make sure we get all tourist and historical site covered and along the way we enjoy every bit of our stay in Mumbai. He was very punctual and all agenda was done perfectly. What impresses me is their company value to give back to community and its a good example for us whats important in life.

It was my first, solo trip to Mumbai and I booked the Dhavari tour + city tour for the day, and it was the best decision! The tour took 6.5 hours in total and we covered SO MANY places! My tour guide, Janna, was so passionate about giving me all the info and even catered the tour to fit what I wanted. I had never been on a train before in India and so we rode the train twice, and it was delightful! Being a girl, I was sceptical and nervous but this tour opened up my eyes to so many new things and ways of thinking too. I will definitely be booking more tours with Reality tours in the future when I visit!

I find it fantastic that the profits are reinvented into the community. Our tour guide was so friendly!

We had an excellent guide. Would highly recommend Raj. We did parts of the other Mumbai one would normally not see. We were very impressed by all the locals. Raj has a good knowledge. With hime we could see real Mumbai, talk to many people and see how Dharavi is organized with recycling, leather goods, pottery, English classes, good street food, biggest openair laundry. Besides this tour we also did a cycling tour + street art and Bollywood. We were well taken care off.

Very well organized tour. Our guide was super kind, gave a lot of interesting explanations and was ultra respectful of all the organisation’s guidelines. Reality travels & tours is connected to NGO acting for education in the slums in India. They use all the profits gained from the tours to finance their organization and offer English classes to the inhabitants of the slums.

A colleague and I were in India for work and decided to arrive a couple days early to acclimate before a busy week of meetings. We booked multiple tours with Reality (Dharavi, street food, village tour, and Mumbai city tour), and all were excellent!! What sets Reality apart from other tour operators is the passion and conviction they have for investing in the community and making tourism not exploitative, but educational and fun! I truly enjoyed my days with Reality and our lovely guide, Raj. We also met with Krishna and another leader at Reality. Highly recommend.

Amazing tour round the dharavi slum! You have to do this if you are visiting Mumbai. Our tour guide was excellent, very knowledgeable and shared some amazing stories. The tour company were outstanding and very accommodating.

Landed in Mumbai and immediately embarked on the tour. Despite being exhausted, it was amazing. We saw all the true aspects of Dharavi and were able to interact with everyone in a genuine, educating way. A definite must on your trip to India.

Really enjoyed this tour. We did sightseeing in the morning and the slum tour in the afternoon. Our guide was very knowledgeable and made the tour very interesting for us. I can not believe how much we saw in a day. We came from a cruise ship and pick up was from the port.We were then transported to our evening group walking tour, which made life easy. Would highly recommend

Really enjoyed our tour. We did the sightseeing first and then the slum tour after lunch. Our tour guide was very knowledgeable and local so knew about his topic. The driver was great too. We started with viewing and explanation of the commercial laundry and went from there. Our tour guide was very patient. The only negative which was small, because the food was great, was that the restaurant we stopped at for lunch didn’t do any drinks other than water and a milk drink which we found too sour. Not even tea. Not to worry, down nearby back streets there was somewhere we could buy a soda. The tour of the slum was very educational and is a real insight into people making the best of a situation and in doing so being very creative and contributing to the area income as well as well as their own. Hugely enjoyed the whole day.

Fantastic insight as to how this enchanting city operates. We started with the transportation tour that had us going on and off trains to parts of the city that we would never have dreamed of visiting. Our guide Janna was amazing and really pushed us into experiencing the world he lives in. The slum was unlike any I have visited around the world and the hard work that the people live their do is amazing. It’s not for the feint hearted but you are greeted by smiling kids along the way. If we can influence their future in a small way the that’s great. The fact that reality gives so much back to the community is an added bonus.

On our tour we learned a lot about Mumbai and its people. It was a priveleg for us to get an insight in the economy and the life in Dharavi. The guide Nano was very careful and shared a lot of informations with us.

We had a wonderful guide called Shailesh. He took us around part of the slum, giving us an honest and intelligent explanation of the past and the present circumstances of the communities living there. We could not have asked for a better guide. The best part for me was seeing the inhabitants carrying out their everyday activities such as children happily writing in their books whilst attending school and watching them playing cricket. Shailesh gave us a very good understanding of actual life in the slums.

We had been priviliged to take a private day tour in Mumbai, in between flights, with Raj and a very nice driver whose name I regretfully forgot ( this was over 2 weeks ago). We were fascinated by the wealth of knowledge of Raj and totally enjoyed his kindness,patience and openess to our endless questions and specific requests.The sites picked were all very interesting and we have learned a lot about different aspects of the city. We also enjoyed nice breakfast and lunch in local restaurants during the tour. After asking Raj to have a quick visit to Dharavi before getting back to the airport for our next flight we had found ourselves enjoying tea in a natural way at his parents home there! To us this tells the whole story of Reality Tours. It was a special day and we are thankful for it.

Our guide Waris used to live in the slum so had first hand knowledge and experience. It’s very hard to describe, so do go yourself and help to spread the word about the marvellous work and industry that goes on here, There is also serious concern that as the government try to develop the slums and provide housing, work opportunities may cease. I felt ashamed that the people here have nothing much at all but they look more cheerful than us. A life reviewing experience. Parts of this slum are like Victorian Britain. People live with no privacy and the most basic off facilities. At times it felt like hell, but on the other hand it was true inspiration. Well worth a visit but be prepared to feel some tough emotions.

Our Tour Guide, Sam, guided us with great knowledge and insight. We really enjoyed walking through the tiny alleys, meeting the people who lived there, and witnessing the incredible industry of Dharavi. We were mesmerised by the rooftop visit and so pleased to meet the staff at Reality Tours. So many highlights along the way, but perhaps the one that we talk about the most is the delicious street food Sam introduced us to - so divine! Thank you, Sam, for an enlightening and extremely enjoyable tour. We have recommended you to many!

This slum tour is excellent. Our tour guide, Nilesh, is a very friendly, nice and experienced person. He made the 3-4 hour tour at Dharavi an incredible experience never to be forgotten. I highly recommend this tour and this NGO!