5.0 · 11 reviews
Andrea_S
May 2024
Ryan was a great and knowledgeable guide. I learned a lot about the history and culture of Surabaya and it was a fun tour.
Camper39753683356
May 2024
Ryan was a great guide. He had so much knowledge and was about to answer any questions. I learned a lot about the history and culture in Surabaya. But it was also fun.
Heather_C
April 2024
Very good trip - tour guide was helpful and friendly- liked not being in a group. Glad we booked. No issues.
Betty C
February 2024
Despite a two-hour ship delay, Diki and Bima patiently waited, ensuring we didn't miss our amazing private Surabaya tour. The city tour was fascinating, taking us to the Submarine Monument, the bustling Ampel Arabian Market, and the iconic Surabaya Heroes Monument. I highly recommend their services!
fortunecookiem
February 2024
It was a great trip! The tour guide and the driver pick us up at the port on time. The car was very comfortable even though the weather in Surabaya was very hot that day. The guide giving us the information about the city and sometimes the driver tell us about the jokes in Surabaya. They are very nice and welcome.
M4136OGheatherc
February 2024
Elvira and her driver were very friendly and professional. Unfortunately our ship was late docking so they had to wait 2 hours for our arrival but they were really lovely and made us feel welcome. Elvira made sure she answered our questions about where we visited clearly and accurately. We really enjoyed our adventure driving through the fish market 😊
henryrW8110MW
February 2024
All place in Surabaya was good, the driver and guide are so friendly to us, took care of us until the tour finished, Vincent also fast response in arrangement Thank you!
hesnablz
February 2024
good tour, good agency recommend, nice tour guide also , i have unforgetable experience, its amazing, surabaya is very hot
travelmasterhi
February 2024
This was the tour guides 2nd tour, and the drivers 1st tour. The air-conditioning in the back of the car was broken and the car was very hot! We were promised an air-conditioned vehicle as it is necessary in this city. There was no value added as the tour guide read from a fact sheet about the city. The driver had to get gas within the first 15 minutes. After 30 minutes we ended the tour and had them drop us at a mall. It was waste of a day. The only upside is that the tour operator Volunteered to refund us. But that does not compensate us for the only day that we had in the city.
U1467STanned
January 2024
My historical tour with Ryan was very informative and he was only too happy for me to linger and soak up the vibes. Strolling down back alleys,chatting with the locals and even taking me to get my sandals repaired. I can Highly recommend this tour company. A young co founder of a new business and local of Surabaya ,he will do well judging by todays tour. Thankyou Ryan
Sunshine24489882131
December 2023
Professional and very friendly guide and driver. They responded to all our wishes. Thank you very much for an interesting and entertaining sightseeing tour in Surabaya.
rey_a
December 2023
The submarine museum tour was the highlight of this tour. Andri, our driver and also our tour guide kept us well informed and educated explaining its background history. He speaks very good English. He maximized our limited time by giving us the options on where we wanted to go informing us on how long it will take to go back to the cruise ship. Enjoyed the tour.
OnAir39024093386
December 2023
Had an enjoyable day out with Andri our guide! He was patient in explaining to us the history and culture of Surabaya, and took very good care of us. Kudos to TrippyTrip’s Vincent too who was very prompt in responding to our booking and enquiries. Thanks, Andri and Vincent!
boyramdoc1
December 2023
our guide Zidney was very fluent in English and very attentive to our needs. He looked after us very well. He was very knowledgeable in his job.
994innaa
December 2023
Aldi met us at the cruise port on time. We had a nice communications, he notified us in advance when he was going to be in the port. Aldi was very polite, he opened car doors for us. His car had A/C to feel comfortable since we are used to cooler temperatures. He gave us a little of history overview and took us to the places in Surabaya as was agreed. We are very pleased that we found this tour
John_L
November 2023
Safe driver in what is semi-chaotic traffic. The guide was very knowledgeable and friendly. Surabaya is a much cleaner place than Jakarta.
Y9002ETjohnl
November 2023
We loved our day out with Andri. Not only did he tell us in great detail about his home town, but he navigated us safely through quite "interesting" Surabaya traffic. We saw examples of the wide cultural diversity of the area. A great activity which is highly recommended.
Hélia C
September 2023
I reached out for a custom Surabaya tour focused on antique shops that I had identified (there are a lot in the city!). My guide Ryan was very friendly and helpful and spoke excellent English. We explored antique shops all around the city and he even found some things that reminded him of his childhood. I got to try coto makassar for lunch and had a nice treat by the mosque. It was a really nice experience and I highly recommend TrippyTrip Tour :)
genegeorgee
July 2023
Andri was a superb guide through some of Surabaya's historic sites, including the Heroes Monument and the surrounding November 10th museum, the submarine monument, a trip to Sanggar Ungung Temple, and Surabaya City Square/Balai Pemuda. The trip was pleasant, the pick-up from the hotel on time, and Andri was happy to field questions and discuss much else besides about contemporary Indonesian life. There was thankfully also no 'hidden charges' as some guides might be want to do, or pushiness to buy something or hurry up, and Andri graciously took care of all the purchasing of tickets, payments for entrance to parking etc. While there is not much to complain about, one minor point to consider is the website itinerary in the 'What to expect' section is not completely up-to-date; we did not visit for example the Ampel Mosque, or the Fish Market, and especially sad for me, the Sampoerna Museum tobacco factory which I had heard a lot about. Some of this is beyond the guide's control (apparently the tobacco factory hasn't re-opened since COVID), but nevertheless given it was listed, I did nevertheless have my hopes up! Overall, highly recommended if you have a short time in Surabaya and want to cover some of the most important and iconic places in the city within a day!
Nadine_M
May 2023
Lovely Tour & my guide Bima& Andri we’re nice , cooperative & very helpful it was a great I enjoyed it so much

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