4.8 · 101 reviews
K1556QLlaurak
April 2024
Had a great time!! Took a private cruise just my husband and I. Sailed to Isla Mujeres. Perfect day! Captain Eddie and Ambrosio were wonderful!! We highly recommend this sailing trip!
randydM5682VH
April 2024
We had the best time. If you want to be treated right and enjoy the Caribbean, you must book here. Will definitely be back and would give it 10 stars if I could.
kylemL3389IZ
February 2024
Our tour occurred on December 10th, 2023. (2 couples, the captain and skipper) Prior to our tour even taking place on the 10th, we reached out to the boat company ownership team, (in writing), to express our concern over the weather report suggesting the trip could be compromised by weather, and rather or not we should be concerned. The boat owners responded, in the same chat thread, that we didn’t have anything to worry about. Thus on December 10th, we departed mid-day for an afternoon sailing trip out of Cancun. We had lunch on Isla Mujeres and returned to the boat midafternoon. As the crew requested, when we first boarded in Cancun, they required us to remove our shoes and put them away in the boat somewhere (this is the last time we would see our shoes). We then cruised around a bit near Isla Mujeres and even swam in the ocean behind the boat. Then the nightmare began. Sometime between 4:30 and 5:00 pm, the boat captain (Jonathan) and the skipper (Ambrosio) became concerned about a large wall of bad weather that appeared to be getting closer. The crew, however, would prove to have reacted far too late. (A quick online search will dig up multiple articles of our rescue and even pictures of us as documented by ENSAR, unfortunately we are not allowed to link them on this site), Cold Front number 16 had arrived. A well-documented storm that they should have been aware of, especially after we alerted them to potential weather threats. The storm had recorded winds of 50 knots. More than half up the scale of a tropical storm. We were immediately given life jackets and told to brace ourselves in the bottom of the boat as it was about to get really bad. I am not exaggerating when I tell you that we were tossed side to side like a cork in a washing machine. It didn’t take long for my good friend to begin vomiting. This in turn began to trigger his wife, and then myself. As the storm became more and more violent, our wives, both of whom speak perfect Spanish, understood the conversations taking place between the captain and skipper. It was obvious now, they were scared. Though they attempted to navigate the storm, they couldn’t make any progress and feared if we didn’t receive help, we may parish in the storm. This is when the captain and skipper decided to radio “Mayday! Mayday!” to whomever they could get on the emergency radio. This, however, proved futile. They could not reach anyone and even tried their back up, but that failed as well. In a moment of desperation, Ambrosio, told the four of us, that if we didn’t reach help, we may not survive the storm. He provided us a phone number that we should call by trying to use our cell phones. We could not reach anyone. My wife ALONE, has 96 LOGGED DISTRESS calls to this number, … all failed. During this time, my wife was VIOLENTLY ejected from her seat multiple times, landing on the floor, and once on a bracket. She couldn’t sleep on her right leg for a week as she had a badly bruised thigh. It was at this moment, that my wife sent an “end of life” text message to her sister in Houston Tx. Letting her sister know that she loved her and wasn’t sure we would survive a storm we were in on our trip (all well documented if validation is ever requested by tripadvisor). By some MIRACLE…. my wife's sister received this text. And from her end, was able to connect back with my wife. Immediately discerning the gravity of this moment, my wife's sister, from Houston TX, called 911 in the US. This would prove to save our lives. They immediately connected her with the US Coast Guard, who in turn were able to directly reach out to the Mexican Naval Search, Rescue and Maritime Surveillance Station (ENSAR) of Isla Mujeres. It was at this moment that sadly, the crew of the boat we chartered, due to negligence and lack of proper safety preparedness, nearly cost us our lives. Once in contact with ENSAR, the boat tried to communicate using the radio, only to be told they weren’t even on the correct channel (WOW!). Then, 1-2 hours into the ordeal, the crew was instructed to launch a flare. (ENSAR had boats and a helicopter in the area looking for us, and the sun had long been set. It was DARK, and the seas were violent) SADLY… the crew couldn’t not produce a flare, and said they didn’t have one! WOW!!! This is an INCREDIBLE SAFETY VIOLATION. ENSAR was incredibly supportive however and said to please then use flash lights on the boat to signal in all directions in hopes of being spotted. AGAIN… SADLY… the crew could not produce a flash light and said they didn’t have them. The only solution at this point, was to use the small flash light on our cell phones. By a miracle, we were spotted. ENSAR slammed into the vessel, in the heart of the storm. 2 Heroes from their vessel were able to board our boat to assist with the rescue. In this moment, they did their best to help us understand to time the separation of the boats as they were coming together so that we could leap to the rescue boat. My wife in a moment of adrenaline made a poorly timed jump, but THANKFULLY the heroes on the rescue boat snagged her and ripped her into the boat. Had she fallen, no doubt she would have been crushed. (one of the many easily searchable online articles shows a picture of us with blurred faces in the cabin of the rescue boat). Once ALL 6 of us were rescued, the boat was ABANDONED TO THE SEA. They didn’t allow us to search for our belongings, or items we took with us, as we were simply in a “save our lives” rescue. Of course we didn’t return to where this journey started (Cancun), we were taken back to Isla Mujeres. Here we felt like refugees that were nearly killed. Upon landing, they recorded our names, nationality and age, as we had been reported missing for that window of time. They gave each of us a clear plastic bag with a bottle of water, an apple and a granola bar. Then each of us, one by one, were checked for vitals in an ambulance. PLEASE BE MINDFUL… that we have no shoes. We then had to walk BAREFOOT, all down the stormy boardwalk of Isla Mujeres to the ferry terminal, where after the storm had dissipated, later that night we were able to take a ferry (barefoot) back to Cancun. From there, we had to BUY OUR OWN CAB, just to get back to the marina where the harrowing journey began. Then…. Once back at the car, we sat in silence for about 15 minutes. Digesting what had happened. My good friend was terribly sick and so shaken at this point he asked me drive. Our wives were both so disturbed, all they could do was sit in the back seat and stare blankly into the night. I took a deep breath and drove us an hour south back to our hotel. WE ARE LUCKY TO BE ALIVE …. Next Day …. We spoke to the boat owners the next morning, they refunded us our charter, as we would find out later by TripAdvisor, this was all they were obligated to do, but when we asked about our belongings, they claimed they would locate them if the boat was found and return them to the hotel, which NEVER happened. They made one phone call to us later that day at 11 pm which is ridiculous as we were already asleep. We attempted to reach them multiple times the next day and they never answered. From this point on, they ghosted us. We have made multiple attempts to allow them to reimburse our losses to no avail. We lost all of our shoes among other items, and they simply don't care. Their lack of training, safety preparedness, and lack of empathy for our plight not only nearly killed us, and cost us many belongings, but ruined the rest of our trip. I suggest to anyone that reads this far, that you do not support their company in any way moving forward. Their lack of attention to basic safety features could cost you your life, and I'm sincerely concerned someone under their management might be killed.
mikepC5572MU
February 2024
Our family of 7 booked the 4 hour private sailing tour and had an incredible experience. Eric and Johnathon took care of every need, while making us feel safe and welcome aboard. I’ve never written a review for anything but these guys deserve praise for making our trip so memorable. They even upgraded us from their smallest sailboat to their largest. (I believe it was 75’) I honestly can’t say enough good things about the quality of service provided. Thank you for everything!
brendarB4588IE
October 2023
Great experience when you want to just go with your friends and not a large group. The sailor and helper were extremely nice and attentive to us the whole time. We were able to play our own music which is a plus, and they also provided drinks and snacks, beautiful views. We had to get rescheduled due to the weather and even then customer service was great. Definitely recommend.
Luke V
October 2023
Jonathan was amazing! It was a perfect sailing trip! Just wish we’d done the 8 hour! My favorite part was sailing to get to and from the island. The boat is so quiet! All you hear is the water! It was an amazing experience and highly recommend!
AndiM4566
July 2023
This was an amazing experience and we are so glad we booked it! Last year we went on a catamaran to the island that was hosted by our hotel but it ended up being a party boat and there wasn't enough room for everyone to comfortably sit down. This year we were looking for something a bit more calm and this was it! We had so much fun!! To start, we ran into some issues with our schedule after arriving in Cancun and the company was able to help us arrange new transportation and adjust the time we set sail. The company they hired to drive us from the hotel zone was great! The sailboat we were on was not the one pictured in the ad, it seemed older and had a bit of a 90s vibe but it was still very nice. They brought a rice-salad and tuna for us to snack on at lunch and they offered us plenty of drinks (alcoholic and nonalcoholic). We ended up not docking at islas mujeres and instead just sailed around the island as our guides taught us about life on the island and also in Cancun. We swam for a bit but the current was very strong that day so we didn't last long. We even saw a turtle along the way! This was our favorite day of the whole trip! My only recommendation is to have a plan in place if you get motion sick and bring extra sunscreen (by the end we were all a bit burnt and I was so nauseous)! HIGHLY RECOMMEND!
toddhen74
July 2023
We had a amazing time!! Eric and Johnathon were extremely nice and spoiled us. They let us plan out trip, we stop at Isla Mujeres for lunch. Then plenty of drinks and snacks as we salled around the island!! Awesome trip!!!
Pavan_D
July 2023
The description and photos does not match the reality. You need to be expert swimmer (pre confirmed with the agent that we are not expert swimmers but can manage with lifevests and she said you will have nice time snorkling wonderfull places. Once you are in boat it's different story) or else you will be sitting in boat whole time and just watch no stopping or snorkling. We booked for 4 hours and got off in 1 hour. Felt cheated.
marilyndB7472UM
June 2023
It was an amazing experience! Eric and Jonathan took excellent care of us!! The food was perfect and we had plenty to drink and the sailing was perfect!!
derikep2023
June 2023
This tour was a perfect ending to my girlfriend's birthday weekend. My girlfriend and I had an amazing time on this tour. I booked the tour for just her and I to enjoy quality time on this beautiful tour. This was an amazing experience to share with someone special. The crew was amazing and made the tour memorable. The captain and crew were Jonathan and Ambrocio. These guys were great. I would definitely recommend this tour to friends and family or anyone that want to experience this beautiful tour. I will definitely do this again. Thanks again to Jonathan and Ambrocio.
rocalynch
June 2023
We had an amazing day on the Parrot! Jonathan and Danielle were incredible hosts. Both were kind, very knowledgeable and gave us great tips that made our day just perfect. The Island is crowded but definitely worth the visit. Renting a golf cart was so much fun. Go to the Soggy Peso Bar. Very cool. The only disappointment was that the snorkeling was terrible -- literally not even a single shell in sight much less any fish -- so I wouldn't haul my gear along next time. But, being in the gorgeous water we couldn't complain too much. Watching the boats go by blaring music with 100 people crammed on board in life vests made us so SO thankful we chartered our own.
Sissy728
June 2023
We had an amazing day on the sailboat and the island. Everything was exactly as described. The captain,Eric and first mate Ambrosia were friendly and knowledgeable. Eugenia booked our trip and answered my many questions. Great experience and very reasonable price.
heathere09
June 2023
We had an absolute blast on our sailboat tour. As a family, we really don’t enjoy the tours with 50 other people crammed on a boat so it was well worth the money to have the space and the flexibility to go where we wanted and move around the boat. Our original boat excursion was for a much smaller boat, but the smaller one had a maintenance issue so we ended up on a 75’ sailboat with just the four of us. Amazing! We saw so many sea turtles on our way out to Isla Mujeres, which was incredible. Our kids wanted to snorkel and swim so our captain took us to a small private beach on Isla Mujeres where we spent an hour exploring the waters. When we returned to the boat, the captain provided us a small lunch (crackers, dip, olives, and a light pasta dish) that was perfect for us. The entire time on the boat, we had plenty of drinks for the kids and “adult beverages” for us parents. The captain and staff were accommodating and attentive. I would book this company again for a private experience on a beautiful boat with an incredible crew. Highly recommend.
Jaime_M
May 2023
If you want a great sailing experience without being stuck with a bunch of strangers, this is it. My boyfriend and I took the 8 hr excursion, which includes stopping at isla mujeres for 3-4 hrs (bring cash for the dock fee). Jonathan was our captain and he was excellent. Before we arrived we sailed around and went snorkeling, where you get to swim with all the fish around a sunken shrimp boat. The peacefulness of sailing in the Caribbean and listening to the sounds of the ocean is unmatched. Also, keep your eyes peeled and, hopefully, you will get to see a giant sea tortuga pop its head out. Private sailboat tours will cost you more, but the experience of having a boat to yourself in the Caribbean is absolutely worth it.
CHINGHO_C
May 2023
We had an amazing experience on the boat with the captain and the crew. They were super professional, friendly, and knowledgeable- the captain took us to two amazing spots for snorkeling and also recommended a great place for lunch at Isla Mujeres, where we also visited North Beach. The boat was also super clean, well maintained, and had all the equipment we needed for swimming and snorkeling. Would recommend it for anyone!
Jennifer_L
May 2023
Had the most wonderful day on this trip with our family. The service was amazing and it was so fun! Highly recommend!
Wendy_O
May 2023
Had a great time with Eric and Jonathan! They took great care of us and made our trip exactly what we wanted. 10 out of 10 recommend!!
Bobby R
April 2023
We paid and then on the day of trip got a message the boat is not working and trip is cancelled. Why was the boat listed if it had issues
jackiele2
April 2023
The crew was incredibly accommodating. My group ended up at the wrong dock, they waited for us to arrive. They had drinks, food, and a bluetooth speaker for us. To be completely honest, if you get seasick easily, I wouldn't recommend this tour. Outside of that, if you've been on a sail boat before and know it can be a little rocky, this is one of the best personal tours! Again, the crew was so nice and fun. Unfortunately we had some folks that got too seasick and we had to cut our tour short. The sail, water, swimming, everything was beautiful, highly recommend.

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