Illuminations Tour was awful! The tour Guide was rude & very uninformative. We didn't know we have to download something to follow the tour. The tour Guide could have pointed out sites but did not do so. He at times would say something about jumping a few numbers ahead to listen & see the next site. We were supposed to see all these sites from the tour bus and we did not see 1/2 of them. It was very confusing to try & figure out what to listen to as we were approaching it. I surveyed other guests on bus & they thought it was a horrible tour. The Moulin Rouge show was good but the seats were not good! Definitely not booking with this company again! Their dinner cruise on the Seine we took a few days earlier was great. This Illuminations Tour was the worst.

Moulin rouge was amazing but you are very packed in and my husband had to sit twisted in his chair with half his back towards the stage

The Night City Tour was very good as you do get to see the Paris attractions all lit up for the night. The guides were only there to hand out the tickets to see the Moulin Rouge and to do a head count, they didn't provide any narration. For the narration, they provided us with a link to an app for the tour. The Moulin Rouge is campy, outrageous fun. If you get embarrassed or are uncomfortable with women's breasts on display, then this activity is not for you! It is outrageous and flamboyant and funny! It's sort of Cirque de Soleil meets Vaudeville. You have to hoof it back to the bus immediately after the show because the bus driver will not wait. The driver will drop you off at various main attractions so that you can make your way back to your hotel easily.

Skip this tour and book directly with Moulin Rouge. Save some money and headache. If you want a night tour, book one of the Citroen 2V tours instead. To start, the meeting place is chaotic. Multiple tours will be meeting around the same time, and we had to speak to several people before we found the right one. Then, even though the bus was there, we were told to wait to board. There were several older people who had difficulty with this, and my wife has back issues, so it was frustrating. On the bus, we expected a guide considering our info said there was an English guide available. However, you are handed a laminated map and told to download an app on your phone. Most people’s phone were either dead (it was late on a travel day) or they didn’t have (and we weren’t provided) headphones. So it was just noise and we chose to just try and enjoy the view. When a few folks complained, the person on board started saying a sentence or two about what we were going by in English and Spanish. About 45 minutes into the bus ride, we were dropped off a few blocks from Moulin Rouge and told where to meet the bus later after the show. We then walked and got in a long line. While in line, an employee told us that I could not go in because i was wearing shorts. It would have been great to know this earlier or at all before arriving. But not to worry, a tourist shop nearby sells pants for 60 euros. We saw multiple men have to go and buy pants or socks. Lesson: men are not allowed to show feet or legs. But women can dress in the tiniest dresses imaginable and be fine. My wife called this the oddest case of double standards ever. Other than that, the show itself was great once we were seated. The do sit you with others if your group is small; we sat with a few folks from this tour. The champagne was nice, but we didn’t even open one of the three bottles we were given. Then we decided to skip the bus back to the starting point. Because the metro was no longer running and taxis wanted ridiculous fares in cash, we rode Lime bikes back to our hotel. So, lesson learned, have a plan for how to get back as the metro will be closed on weekdays after the show lets out.

The city tour was cancelled without any advanced notice. Moulin Rouge was entertaining. Wish someone had given us notice.

The Moulin Rouge portion of this trip was fantastic, however there was no info given regarding bus tour portion so we assumed it would be after the dinner & show. Could our we had to book a time on the bus, so we went another evening. The WIFI on bus did not work so we could not listen to the guided tour. The young man on the bus did his best to show/tell us where we were, however the communication from this company was lacking. Do the Moulin Rouge for sure!

DO NOT BOOK WITH THEM. We paid for the Night Tour and the Moulin Rouge Show. Pick up as fine and smooth. However the tour was meant to least for around 1hr-1hr half.. which obviously include site seeing. It starts near the Eiffel Tower but just drives around. No stopping, on or off to take in the sights. Hardly saw any landmarks (to which we put off during the day as thought be seeing them at night). The ride was extremely bumpy and uncomfortable. We arrived at the Moulin Rouge within half hour and were told to get off the bus and basically do whatever until the show at around 11ish… of course everyone including us on the bus were extremely annoyed the fact we hardly done any sight seeing! When questioned ‘Clement’ claimed it was his first day on the job and knew nothing about it. When tried to contact the manager or customer services no one was answering the phone! The tour stated that it was a drop off after the show, when we advised them of where our hotel was they told us ‘we don’t go that way, you have to make your own way home via metro or taxi’ and for those who were getting a lift back by bus they had to leave before the Moulin Rouge even ended! Onto the show - Cannot fault this! It was brilliant. Thoroughly enjoyed it. Will def come back and do the show again! Within our ticket we had complimentary champagne. The service was excellent. The seats that were provided to us were at the back but they’re raised and for myself I thought the view was perfect. Could see the entirety of the stage! Again such an amazing show!!!! Such a down side that the start of the night was ruined. My partner felt very upset and this trip was a Birthday Gift and he felt that he let me down due to the poor bus tour. Save money. Do sight seeing yourself. It’s so easy to travel around Paris with a Travel Pass for couple of days and Book Moulin Rouge Separately!!

We went on the night tour with moulin rouge. The night started out great. But if you want to listen to the night tour you had to download audio version on your phone, well our phones don’t work overseas so couldn’t hear anything. They then dropped us off at Moulin Rouge and told us the meeting point where the bus would pick us up which was 200 metres away. They told us the show finishes at 1.10am and we have 15 minutes to make our way down. As soon as the show finished our whole group got up and walked to the meeting point. We waited there with 17 other people from the bus. The bus never showed. We all had to make our own way back to our hotel. Cost us $95 euro as there was 6 of us. Next night husband went to the meeting point from the night before and actually spoke to the guide that was supposed to be there the night before and he insisted they were there. My husband disputed it and said how can 17 people miss the bus. He just didn’t care and said we were late which was impossible as we left straight after the show and it didn’t take 15 minutes to walk 200 metres. This tour company has a monopoly on all the tours and just don’t care. Do yourself a favour and just get an Uber to the show and after the show as the taxi drivers rip you off at that time of night too. Ours would have cost us 25 euro. And we were not staying far from the Eiffel Tower. Other than that we really enjoyed the show

The bus left our tour group at 2am in really cold and rainy Paris, despite following the instructions of our tour guide to the tee. We left the Moulin Rouge show right away to go to the meeting point. Our tour group waited for 30 minutes to an hour for the bus. The bus apparently left before the show was over and they did not even inform us. One of our tour groupmates had to ask other bus drivers in the area to find out that they left us. The city tour itself had audio guides but it was not even arranged according the sites we passed through. They also did not pass through every attraction that was in the audio guide. The moulin rouge show itself was good but we recommend finding other ways to get tickets.

Amazing tour around the sights of Paris And incredible moulin rouge show Would highly recommend this tour

Moulin Rouge show was amazing ! However, the city night tour was not a tour at all, only transportation to the Moulin Rouge. I was expecting more from from that first stage of the package.

Moulin rouge show was fantastic. Meeting point and city tour was a complete shamble, guide did not even explain the evening just gave us the show card and said hang on to the show card. We only went past 2 places in the audio guide before being dropped off by bus driver - guide didn't even come with us - 1 hour before show. No explanation we'd be standing waiting for 1 1/4 hours in a huddle. Only bit of info guide gave in beginning was to meet bus 15 minutes 3 minutes down the road from moulin rouge after show. The bus did not wait 15 minutes. It drove off. We did not get 1 1/2 hours of the tour as listed and PAID for. I recommend booking moulin rouge direct for a much more pleasant evening as show is great.

The evening bus tour definitely needed running commentary. I was very disappointed that we were not picked up after the show as per the plan, and our group of friends had to pay for a taxi back to our accommodation. Not very happy.

The Paris Night Tour was a bus ride only. No Rep on the Bus to coordinate where we were, with the online info provided, nor any audible info on the Bus itself. “Truly a dismal& waste of time & money”, we three couples agreed. Moulin Rouge was excellent!

I purchased 3 tickets for this event. Let me first start with the show...it was very nice. However, the Paris city night tour was TERRIBLE! The tour guide met us and told us where the bus would be at the end of the show. It was an easy location, only about one or two blocks from the theater. Right after the show, the 3 of us used the ladies room and then went to the meeting location. There we met a couple with their 2 daughters who remembered us from the bus ride. We waited there for about 15 to 20 mins. The couple decided to leave and take the train back to their hotel. We in turn did not know how to get back to the hotel, we did not speak the language and had no idea, other than to take a taxi, how to get back to our hotel (which we ended up doing) You left 3 females, in the middle of the night, alone in a county we did not know how to navigate. In addition to leaving us, the actual night tour was terrible. The item the tour guide provide and the laminated paper did not work. Therefore, you could not hear the history of the historic places we were passing. Besides all that, it has been difficult to speak to someone from Trip Advisory directly. I am asking for a refund for the tour portion of this event. It was not worth the money. The show, in turn was very nice.

Our Night Illuminations Tour was cancelled. The tour operator said that there was not enough time to do the tour and make it to Moulin Rouge. He stated w would get a refund. We did not get advance notice however and we had to walk a long distance to catch a bus to the Moulin Rouge. We were not prepared to walk quite so far in the cold and dark. The Moulin Rouge Show was fabulous and we enjoyed it immensely!!

Moulin Rouge is worth seeing! We arrived, went into the building and seated immediately. The Night Tour was about 45 minutes with an audio guide that was not in sequence with the sites. Still, it was beautiful to see the lights of Paris. The only concern was that our group of 4 was dropped off on the Eiffel Tower Bridge to wait for another bus to take us to Moulin Rouge. We were left standing for a while not knowing what to do and no one made contact. Eventually it worked out. Great evening in Paris.

This wasj a waste of money. Tour guide late to arrive at meeting point The bus tour of Paris was a one hour ride around locations that were close to effiel tower. Driver brought his children to ride the bus while he drove. They were unsupervised and a distraction. The headsets didn't work but eventually found a port that was working. Hard to hear on very noisy bus with lots of rattles. Similar to a Big Bus ride except worse. Then we switched to another bus which was to take us to theatre. The focus was giving you two plastic cards and rushing you into the theatre. Upon arrival there was someone who took your card and rushed you into theatre. No table assignment or instructions or where to be seated. We sat at table in middle but after everyone finished the chaotic seating we were told we could not sit there and we're escorted to table next to last row still available. Show was great but we were told we had to leave the show 15 minutes before it ended if we wanted to rejoin the bus for ride back. We took a cab so we could see the entire show. I would buy my own tickets and cab over next time. Totally disorganized and disappointed except for show which you can buy on your own and get better seating

No one showed up we would like a refund!! Totally disorganized no warning they were not going to show!

Lot of time was waisted on this tour. We were told to be there 20 to 30 min prior to departure. Got there at 8:30 PM for a 9:00 PM tour. We had to wait until about 8:45 PM for the guide to come. We were put onto a tour bus. It was a 1 hr, tour around the city. Once we were done, we waited 25 min, before being transported to the Moulin Rouge show. We got to the show at around 10:45 PM. Had to wait again until about 11:15 PM before we were seated. I wish this could have been done with less time waste, as we could have done a lot of other things during this wasted time. The tour should have been 2 hors, but was only 1 hour.