Ok ride. Respectful and nice driver, Run down car. Dis not get water as was advertised. For a quick transport to the hotel this was ok.

Driver was on time, efficient and helpful. Was waiting outside of door when we came through customs.

This was the third time I used this company. Polite, on time and very helpful. I wish they had been the company selected for my last hotel pickup.

Our driver was on time waiting for me outside immigration. he was very cordial, kind, and brought us to our hotel safely. Unfortunately, because I had such a long flight I can't recall his name. However I am writing this review to personally express my gratitude to him.

I walked out of customs and right near the exit to the door of the airport was my driver holding a paper with my name printed in big letters. We walked straight out to his car and we’re out of the airport in no time. The car was clean and cool. I was dropped off right in front of my hotel. No issues and exactly what was needed!! Great for a solo traveler.

Our flight to Guayaquil was scheduled to arrive at 10:30 pm. Although our hotel offered an airport shuttle, I didn’t want to wait for it to arrive, so I decided to book a private pick-up. Our flight arrived 30 minutes early, and we cleared customs quickly. I was a little concerned that our driver wouldn’t be there, but as soon as we walked out of customs, I scanned the area and saw someone holding a sign with our name. The driver knew exactly where we were going and we arrived at our hotel in no time. Terrific experience. We communicated directly with the company in advance of our trip and everything went smoothly.

I texted amd emailed that flight had bomb scare and delayed sent NEW flight info no one at airport caught cab costs 6.00 you should refund I am travel agent with Travelstore not recommend this service

This company is amazing, professional, prompt and caring. I have used them now 4 times because they are so efficient🤩

Dependable agency and clean car. Our driver took safety precautions also taken. You will be in good hands.

Driver was waiting for us with our names on a sign. He quickly loaded our luggage and got us going. We arrived at our hotel in no time.

Even though my flight arrived about 1 hour late, the driver was waiting for me with a sign that had my name on it. Although he didn't speak English and my Spanish is poor, he greeted me with a smile, directed me to a clean modern van, and he had notes of exactly where he needed to take me to. The only confusion that I had is that I didn't realize that the driver would be waiting outside. After you clear customs at Guayaquil airport, there is an indoor area where some people were standing and waiting for passengers. I assume this might be only for waiting family members. I was initially looking for the driver in this area until I realized that there were quite a few people standing outside the airport exit, many holding signs with names on them. As soon as I walked outside I immediately saw the sign with my name on it and the driver guided me to his nearby vehicle.

Great driver, spoke Spanish but was so nice to use a translator program in the car so we can understand what he told us, the tour company should also change their drop off locations to mention the Puerto de Guayaquil.

When arriving at an unfamiliar airport late in the evening, there is always a bit of worry regarding transportation to a hotel. Having a pre-arranged driver is always our plan in those circumstances, especially when we’re not familiar with the local language. This service lived up perfectly to our expectations. Our driver was awaiting us with a sign as we eventually cleared all the events needed in order to leave the airport, and transported us carefully to our hotel. As well, any questions we had in advance were promptly answered. I would highly recommend this service in Ecuador. In fact, we have them scheduled for three more transfers while we’re here.

We did the trip up into the thermal spas and mountains. We also used them for airport transportation. They do a tremendous job and we enjoyed all the information, promptness, comfort and personal service.

Very efficient. Driver waiting as we exited customs with clear sign. Unfortunately I cannot comment further as we also had 2 other parties (tour guide & hotel) waiting with signs to meet us !!!! Great communication (NOT!) with organisers in the UK

Perfect service. Prompt pickup. Clean van with ac and water waiting for us. Driver had limited English and we had limited Spanish but we made it work.

Car service was on time, well signed and very professional throughout the process. We went directly from the airport to our hotel and arrived in style.

The driver was exactly where & when he was supposed to be. Signage for riders was easy to see & read. While the driver spoke little English, a few words of easy Spanish made the transfer very timely. Transit time to hotel was extremely fast; driver helpful with baggage; vehicle clean and of newer age. No problems whatsoever with this service. Highly recommend this service provider; you can avoid the problem of which taxi etc service to use that is safe and available without fear.

Nosso período em Guayaquil foi muito tranquilo com o serviço oferecido pela empresa. Facilidade no acesso ao Mr Cristian e serviço impecável do motorista Carlos. Ele bastante gentil, com muita habilidade e segurança na direção e sempre pronto para nos ajudar. Grande conhecimento no tráfego da cidade que estava intenso no período da final da libertadores. Nós realmente recomendamos a empresa para qualquer serviço, porque realmente ela tem um grande compromisso com o turista. Nos sentimos bastante acolhidos.

Fue muy profesional el servicio, Mega puntual, tanto de inicio a la llegada al aeropuerto como al final q yo estaba preocupada x ser a las 12.00 de medianoche de domingo a lunes , pero fue muy acertado en cuanto a horario y servicio