The customer service of the crew was exceptional. Friendly, helpful, knowledgeable, and good humoured. We had a wonderful trip which included a snorkelling tour with Phil who was very informative and looked after us. Hats off to Eddie and the crew for their wonderful hospitality and professionalism. I will be back!

kind, friendly staff made for a wonderful experience exploring two reef locations. the underwater photographer, and complimentary use of reef safe sunscreen & stinger suits were added bonuses. highly recommend & would use down under dives again!

The reef was beautiful and all of the staff were helpful, knowledgeable and very friendly. I did snorkeling but also heard that the helicopter excursion was great.

Great experience! The staff is very friendly and supportive. I wish they had a photographer to take some photos and videos of us while scuba diving. It would be great to have a record of this amazing experience.

Nice boat, nice crew, nice lunch! Great reefs to snorkel at and an overall great experience. We swam behind a turtle at Saxon reef which was the highlight of our trip!

Wonderful experience. Beautiful snorkel and dives. Equipment was all in good shape. Very experienced and polite staff that were there to make sure you had a good time no matter your comfort level Take the sea sickness 💊 Don't forget a towel. Food was average, but better than I expected.

Great experience! The crew was friendly and explained things in an easy to understand way. I did the intro scuba diving and felt very safe during the entire process. I am confident under their supervision anyone could do it. I thought the ship was nice and well maintained. The bathrooms weren’t gross. It was a bit choppy when we went so I got a little sea sick but they offer tablets on board to help with that. Definitely recommend taking the tablets if you’re unsure if you get sea sick as they don’t help after you’re already sick. Overall, great experience.

Amazing diving - beautiful fish and coral. Ruth was an excellent guide. Great boat, smooth ride and lovely lunch. Highly recommend the day

Well organised tour. A very good day, and great way of seeing the reef. And very helpful and friendly crew . Nice food, and a free glass of wine.

Cant recommend this company enough! Awesome experience and crew! Saw two different reefs and still had a blast even though it was rainy.

10 out of 10! Best experience ever! There was nothing, but I mean nothing that this crew didn't do without excellence. The crew was very kind and polite. The food delicious and the scuba diving with professional instructors one of the best experiences I had in my life. I definitely recommend this guy's, they are "la crem de la crem"

Very easy to book this adventure locally in Cairns. Very slick check-in and boarding of a fantastic boat. Captain and crew were fantastic throughout; safety conscious, funny and available to answer endless questions. They were totally invested in your safety and adventure and to create memories to take home. Captain chose 2 reef locations, Saxon and Hastings, for our snorkelling/dive/swimming experience - with lots of time and opportunity to re-enter the water if you wanted. Long, busy day and fun-filled day - overall very good value for money. Food/lunch was incredible, very delicious and generous. Definitely recommend this trip and provider.

Large quality boat, food was good. Staff were really enthusiastic and explained everything clearly. Overall great day out

Our dive guide, Ruth, was attentive, fun, sweet, and helpful during the whole experience. She welcomed us on the boat, explained where everything was, and gave us a thorough debriefing of the day’s activities, as well as answered any questions. She was also good about checking in on all of us through the dive, and took time to help my fiance when he had some trouble with his gear under water. Bonus, their gear is top notch and they set it all up for you before the dive 👏🏻

We had a wonderful day. All the staff on the boat were very warm and friendly. Jack, the diving instructor, was very professional, patient and responsible. I highly recommend them for snorkeling in the Great Barrier Reef. We love snorkeling!!! Please do not use sunscreen, it will kill the beautiful corals.

This was a Red Letter Day selection for an adventure and only booked about 7 days beforehand. Lots of pre-departure contact from DUCD to advise correct location to be at etc. On arrival the booking and check-in process was very slick and professional, with photos taken before you finally baord. Our boat today was the Evolution, large, beautiful and very clean and very well maintained. When all passengers had boarded it looked like it was going to be a bit cramped etc, but as soon as the safety brief was over, people dispersed over the 3 decks and sun deck and it was very spacious. The Captain and the Crew were one of the highlights of the day. The entire crew were professional, courteous, polite and totally focused on delivering a great day out, but with safety at the forefront of everything they did. The thorough safety/admin briefing was factual, necessarily focused and delivered in true Aussie fashion with humour, passion and most (there's always one or two morons) of the passengers were left entirely confident in what they could and couldn't do. We set off and anchored in 2 reefs, Saxon and Hastings. I was not disappointed at all. The crew deftly instructed passengers where to go and what to do to enter the water to either swim, snorkel or dive. The whole operation was very safe, slick and professional. The reefs chosen were calm and clear and once in the water there was plenty to see. Wally, the Mauri Rump Headed Rass (think very large fish) made an appearance and provided lots of photo opportunities. Lunch was outstanding. Generous, tasty and a great selection of steak, fish and prawns, with sides. So in total we spent about 3 hours (+) getting to the various reefs and returning and about 4 hours on the reefs swimming, snorkelling and scuba diving. Would I recommend this trip, crew and Down Under Cruise & Dive - absolutely. I felt entirely safe and confident in their hands and they provided some amazing memories and photos (extra reasonable cost). I personally thought the whole day far exceeded anything I could have wished for. Well done Evolution and DUCD - keep it up!

This was a large group tour. 150 people is just to many to really enjoy the GBR. The food was average and equipment didn't work very well. Pushing a 3 star rating.

Book this tour! Not only were the two reefs locations amazing for snorkeling, but the staff went above and beyond to help you enjoy the day. Absolutely recommend the tour on the Down Under.

You don’t need to eat before, they serve coffee, breakfast, lunch, and a snack for the afternoon! Super friendly staff!

Great day to go out snorkeling, unfortunately my wife wasn't able to come as someone had told a bout the outing the day before, and so may people had been sea sick. fortunately that doesn't worry me. We were really looked after with a great crew, who took safety as very important, constant head checks. There were two reefs that we dive at, great to see the beautiful colours of the fish. Heaps of them, especially at the second reef. Food was a bit ordinary, could not eat the steak, but plenty of other snacks, glass of wine etc. Really enjoyed the full day and fabulous to see the reef. A must do in Cairns.