5.0 · 15 reviews
D3222JAbrianf
March 2024
The whole experience, from the planning, the pickup, and the actual tour went flawlessly. Luis, our guide, was a font of information and knowledge about the fauna, flora, local history, customs, traditions, etc. While the actual sites were worth the visit, the drive, there and back, offered stunning vistas of mountains, landscapes and fields.
borisk907
February 2024
We, a group of 6 people, feel that a positive review is the least that we can do for the Cuenca Bestours company and its travel planner and tour guide Javier Vallejo, with whom we had the pleasure to work on our travel plans. Javier showed patience and knowledge that resulted in an excellent itinerary for exploring Ecuador. He also advised us about the best accommodations that he was able to arrange at very competitive prices. It was very unfortunate that just when our plans were finalized and all reservations made, the security situation in Ecuador took a sharp turn to the worse due to the drugs related violence. With the US State Department issuing very troubling travel advisories, we decided that exploring Ecuador in these conditions will not be enjoyable, if not just outright dangerous. Javier showed total understanding and, while probably being disappointed, showed nothing but grace and efficiency in promptly arranging refunds of our deposits. We hope to come back to our plans of visiting Ecuador as soon as the security situation in the country will return to normalcy, and will certainly do it with Javier. If you too are interested in visiting Ecuador, we can’t recommend a better agent.
A2144AWwilliamg
January 2024
Stunningly beautiful verdant valleys. A welcome escape from Cuenca. Few tourists go to this area, but do yourself a favor and book this excursion.
L2269LJvictorv
December 2023
Cuenca Best Tours has arranged my tour on my request. The arrangement was very easy and Best Tours provided recommendations how to be appropriate ready for the adventure. They recommendation was very helpful. The guide was also provided by them. His name is Sebastian. An incredible guide and a person with very worm and open personality who got great knowledge of his country, very attentive to his client needs. I have had a wonderful time traveling with Sebastian. I greatly appreciate his time with me and I will highly recommend to use this travel company for private travel in Cuenca as well in the rest of Ecuador. I must acknowledge Elizabeth, she was absolutely wonderful and very attentive to my WhatsApp messages and made a few additional tours arrangements. I like to thank her for all her job in helping me with my Ecuador adventure. I will definitely use their service in the future. Thanks, Marry Christmas and Happy New Year
Jamie G
October 2023
First off Andres was an incredible tour guide. Very personable, knowledgeable and eager to be of service. Spoke English better than me lol and Spanish for our mixed party. Andres recommended some great food spots that we hit up as well. Javier made signing and arranging the tour easy and carefree, even though we booked just 1 day in advance.. Arranged for multiple pickups and off we went. Great trip with young kids, some challenging climbs but not too bad. The scenery is well worth the effort. Lunch at the lake was delicious. Highly recommend!!
L4285HIjanets
October 2023
It was an amazing trip, it had it all. Scenery on the drive up there, Wilson showing me the town of Giron, his excellent knowledge of the flora and fauna and everything in between.
marceab2023
October 2023
My sister and I were in Cuenca for a few days visiting our dad. We are so glad we booked to see the Waterfall! It was beautiful, fun! Our guide Eddie was very knowledgeable and fun to hang out with. He shared many things about Ecuador and was a great way to see more of the country!! I highly recommend this! We only did the half day and it still was great!! Thank you Eddie!!
Moneypitslave
June 2023
We had an awesome day at Giron Waterfall and Busa Lake with Enrique. We had considered taking the bus from Cuenca, but we are so glad we took the tour. There were many beautiful places and things we would have missed out on. Enrique is an excellent driver and has a very nice, new car. He is a wealth of knowledge about the area and the native plants and animals. We had an amazing lunch with grilled trout near the waterfall at a really great rustic restaurant. This is a tour everyone visiting Cuenca should not miss!
Rachel K
April 2023
We had a great tour with Sebastian! He was friendly and very knowledgeable about Ecuador's history and the places we visited. It was really interesting to learn about Ecuador's battles with Peru and to see the actual table where the treaty was signed. Sebastian was a careful driver. We also appreciated his flexibility. He went above and beyond to save the tour when it became obvious that the road to Giron was closed due to a landslide. The road crew was able to open a detour after a slight delay so we were able to continue on our tour. Our walk around Busa Lake was nice and we saw a woman cutting grass for her guinea pigs so Sebastian explained how the locals raise and care for their guinea pigs. The lunch at the restaurant near the lake was quite good as well. Sebastian had many good things to say about Cuenca Bestours and we definitely agree. Javier was very helpful arranging this tour and our upcoming tour for us. We already have another tour scheduled with this company (Cuenca to Quito) and look forward to it.
Gerardus d
January 2023
With just a week left, I inquired for a customized two-day trip. Response was quick, friendly and adequate. Despite the involvement of two guides and a driver, everything went flawless. I wanted to make some long hikes near Cuenca (Giron Waterfalls and Las Cajas) followed by a transfer to Guayaquil. Both guides were hiking experts, both experienced and very friendly. Same for the driver. Next time I’ll be using Cuenca Bestours again.
josephtU4152LM
January 2023
We had a fantastic tour with Wilson! He was extremely knowledgeable, patient, generous and fun! We learned a lot about the area, the different customs and traditions in the towns and then had an amazing time jumping into the waterfall of Giron and walking around the gorgeous Busa lake. The drive alone is worth it, gorgeous views. Highly recommend!!!
TakeItFromHere
December 2022
My guide Sebastian picked me up right on time at 8:30 at my front door for a full-day tour of Giron Waterfall and Busa Lake. While driving toward the small town of Giron he filled me in on the history of the area and the significance of the hills and valley during historic battles. We stopped at a monument celebrating the success of Ecuadorans over an invading army. Once in the town of Giron we were so lucky to find a celebration parade in progress on this beautiful December day. Horses were decorated and laden with foods to be shared later by everyone in a local park, bands marched and many people were dressed in traditional clothing. It was a very colorful and celebratory affair. Sebastian continued our tour, driving to the Chorro Waterfall not far from the town. He explained about parks, public and private, in Ecuador, and the community spirit that goes into maintaining them for everyone to enjoy. The trail up to the beautiful waterfall – such a high one and in three distinct falls - was a bit muddy with rocks here and there so I was glad for my hiking boots, although plenty of visitors wore sneakers. At the falls I captured a picture of a rainbow while looking down into the pool at the base of the lower fall where people were swimming. Sebastian then drove us up and up to Laguna Busa, a source for the waterfall we had just left. Every question I could think of he was able to answer and provide amplifying background. His stories were far beyond my expectations for this tour! The gentle walk around the lake we followed with a delicious lunch at one of the lake-side restaurants and the drive back down the mountain. I must say Sebastian is a very good driver. Through all of the twisty roads I always felt safe. The entire tour took 6 ½ hours door to door, and I was happy with every minute of it. I highly recommend this tour and Bestours where Javier made trip planning and preparation a breeze.
Noah_B
February 2022
Wilson was extremely knowledgeable and friendly, the waterfall is gorgeous and I really enjoyed learning about the history in this area. I'd highly recommend this tour.
B5825GAgregn
October 2021
Wonderful tour today with Sebastian. One of the best tour guides ive ever had in my travels. Great to be out in the countryside and expierence local culture. Highly recommend to anyone looking for daytrip from Cuenca.
M2836CNjohns
October 2021
The half day waterfall tour was a great option that allowed us to experience a natural wonder and Ecuadorian small town while still having plenty of time left in the day. Sebastian was exceptionally knowledgeable about everything we asked and was very friendly. I would recommend this trip to anybody wanting a unique experience while visiting Cuenca.
Gary_H
May 2021
Wilson was great. He’s very knowledgeable about the area. The cascade was awesome to see. The hike to the second waterfall was steep and slippery in some places. Wilson graciously lent us his hiking poles. We felt well cared for. We enjoyed our lunch of local foods. The restaurant proprietor was very obliging and the restaurant itself was a treasure to see. We then walked around the town and Wilson showed us the importance of architecture and we visited with a couple shop owners.
Luv2Tour2
March 2021
We walked all around the lake Busa. It is not very large, has water sports on one side and wooded area on the other. We hiked up to the waterfall after and it was ver y lovely. It is a bit of a drive from Cuenca, but it is well worth it. There are little areas in the woods where people can picnic in the shade of the trees. We enjoed out time there.
adriang0nzal0i
November 2023
Linda vista y con varios lugares para sacarse una foto ideal, el guía que nos acompañó sabía mucha historia y mitos sobre la laguna y cascada... Muy recomendable lugar turístico.
Nayet V
July 2023
Con mi pareja cogimos el tour privado de medio día, nos retiraron de nuestro hotel 8.30am y estuvimos de regreso 13.30pm. Una opción perfecta para quienes vienen por poco tiempo y quieren conocer otros atractivos. La laguna de busa fue por mucho mi favorita, pero el chorro de Girón no se quedó atrás. Nuestro guía Genaro fue súper puntual y atento, demuestra mucho conocimiento y su carisma hizo nuestro tour bastante placentero. Definitivamente volveremos por otro tour!
Carlos a
August 2022
Cambien el nombre al título es la Laguna de Busa no el lago y está localizado en el cantón San Fernando

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