5.0 · 26 reviews
Mench L
April 2024
I connected with Natacha on Facebook. We both belonged to a group called “Women who Travel”. She is super responsive. We were able to set up one day and half tour within a week! My mother, two sisters and daughter were happy with the entire tour with Natacha. The package included pick up and drop off at the airport. And drop off and pick up at the hotel. Her car is clean and reliable. For one day and a half, she drove from one place to another tirelessly. She was very patient with my 85-year old Mom who was understandably a little slow compared to us. She didn’t rush, she kept her cool and was always ready to answer our questions. She introduced us to the local culture and traditions. She is knowledgeable and has a good attitude. I will always engage her whenever I’m in the Azores. Relevant info: You can eat in her car!; You pay 20% deposit in cash (I wired the funds bank to bank from the US); you pay cash at the end of each day (I wasn’t too keen because I don’t like carrying cash).
Susan_G
April 2024
Wow! We are so lucky to choose this tour out of all that we had a chance to take. Natasha, our guide, was so knowledgeable, and such a delight to spend the day with. She accommodated our requests and gave us the best opportunity to see what a beautiful island she lived on. The lunch was yummy. The laughs were many and we spent a delightful day. If you are lucky to take this tour, don’t forget to ask about the “poof’s !!!
jeffg343
March 2024
Natacha, my tour guide was one of the friendliest and most knowledgeable guides I have ever had in all of my years of traveling. She is a native of São Miguel, is extremely proud of her island and her Azorean heritage and was a wealth of information. Their 4x4 vehicles are spotless and very well maintained (given off-road trails are tough on vehicles). Lunch in Sete Cidades was amazing. I highly recommend a Seazores adventure (if I could give it 6-stars, I would)!
430scotta
August 2023
We actually were lucky enough to enjoy two days with this top-notch tour guide, Natacha, and saw a large portion of Sao Miguel. She holds a wealth of knowledge about this magical island and has the best personality to share it with you. We saw some of the typical sites, as well as some hidden gems that real locals know well, including some great local food stops. If you really want to experience this beautiful paradise, I would strongly recommend hiring this company to learn more than you might expect in the presence of a master tour guide, who you can't help but like as well.
Lendemain
June 2023
Natacha is an expert tour guide with a passion for Sao Miguel. She is close to her clients with whom she shares her knowledge of the exceptional sites of Sao Miguel. She takes routes outside the usual tourist circuits to help us discover the wild nature of the region.
Robert_L
August 2022
Natasha was a very knowledgeable and personable guide. She taught us a lot about the Azorean people. , culture and these amazing volcanic lakes. Her 4 WD keep lets you get to locations only long hours of hiking get you to. She was able to follow the weather and make sure we saw all the lakes. The only thing I would change is eliminate the liquor tasting and lunch. The time spent off road at the lakes was special.
Michiel_S
August 2022
We had an awesome day with Natasha! We were incredibly lucky with the weather and saw everything we had hoped for. Natasha made the tour 120%! Highly recommended!!
Susi_M
July 2022
Great tour for our family of six! Kids (ages 14-22) loved it!! Everything from the baths to the hike! The hike was a once in a. Lifetime view
Maggie_G
September 2021
Natasha did a great job with the tour! She was knowledgeable, friendly and accommodating. We loved it.
css99999999999999999
April 2020
Mr. and Mrs. Mestre were wonderful to deal with. Prior to booking our excursion, they answered several questions through email. After we booked the excursion, our cruise was cancelled due to the coronavirus (COVID-19). Mr. and Mrs. Mestre provided excellent customer service by answering questions and refunding our deposit. Though no one knows what next year will bring, we hope to travel to the Azores and will definitely book a tour with them. We can't wait to meet them and thank them again for helping us during this difficult time. Stay safe and healthy!
arnold1707
September 2019
We were with Natasha for four days and had an incredible time. The weather was a bit variable but she was very vigilant about switching our schedule around to make sure that we were able to see and do everything in the best weather possible. We did multiple hikes and 4X4 trips around the lakes and also had a day on the boat where we were able to snorkel and swim. We were able to be in areas away from crowds and felt that our experience was richer because of this. We would absolutely recommend Natasha and Sergio to anyone looking for an adventure in San Miguel :)
LLPost
June 2019
Natacha was an excellent tour guide. She assessed our physical limitations accurately and planned our tours accordingly. She was quick to accommodate or reschedule due to inclement weather in order to provide is with the best experience. She made suggestions for outings we could make on our own, her English is perfect, and she even went out of her way to help us locate lost luggage. We cannot recommend them highly enough!
U5029CCheatherc
May 2019
We spent the day with our 2-year-old and 7-year-old in a Jeep touring San Miguel with Natasha on this tour. It was the highlight of our transatlantic trip so far. We visited Lago de Fogo, the thermal baths and Sete Cidades. We were lucky to have perfect weather. Natasha was terrific — informative, entertaining and great with the kids, and her love of this island is infectious. Loved this tour!
joemakinmenuts
December 2018
We booked this tour, but on the day it was scheduled the weather did not cooperate. We were not able to do a lot of what was scheduled for the tour. What was great is Sergio suggested other places that might interest us and we were able to choose where we wanted to go. So, instead of cancelling we had a private tour guide for the day! He was very easy to get along with and really made our trip that much more enjoyable.
Michael K
November 2018
I really recommend to go with the very nice guides from Seazores. We had a very nice day and felt really informed about the places we visited. We also visited a very nice local restaurant and tasted some local food!
Member000
July 2018
We booked a private tour for 3 adults, and were fortunate to get Natasha as our guide. Everything went flawlessly, from the e-mail inquiries (very prompt responses) to pickup to the tour itself, and her recommendations on things to do during the rest of our time on the island. Her English is excellent, but she is a native of the Azores and as others have said, clearly loves sharing Sao Miguel with visitors. We were lucky to get a great day weather-wise, but she was very conscious of making sure we got to places at the right time to get the best views. She was also very attentive to our interests and needs, and was just a delight to spend a day with. Highly recommend a 4WD tour with Natasha!
petunia629
June 2018
Natasha was a wonderful tour guide. Her knowledge of the island and her amazing off road driving made me feel very comfortable. She could tell right away I had a fear of heights and she was very attentive to that and made the day relaxing. My 19 yr old and my 21 yr old had a great time. Lots of laughs and conversation and the 8 hour day was well worth it. I definitely recommend!
Luciano M
June 2018
We had a great day- it was nice to get a private tour with Natasha - as a native she is very proud of her island, growing up using the land and sea -extremely kind and personable tour guide. 4x4 Jeep is the only way to enjoy hidden gems - helps to have a local that knows the way around.
JennAG19
May 2018
AMAZING experiences. My friends and I visited Sao Miguel island for one week and we ended up spending two full days of it with Natasha. At first we were actually booked with a larger company, but they lost our reservation (apparently your confirmation # doesn't mean anything until it has been double confirmed by their 'agency', even though they had our credit card details. They didn't seem fussed at all by this by the way - they shrugged an apology and told us it happens all the time.) ANYWAYS. So, we were pretty upset and frazzled about the abrupt change in plans, but then we happened by Seazores and learned about what they had to offer. We booked the Furnas tour (full day) for the very next day. After only a couple of hours with Natasha we had already decided we would need to book ANOTHER full day tour with her - and crossed our fingers that she would be available. She was booked with another group, but she swapped with her husband/business partner just to accommodate us! So two days later we were back in the jeep for the Sete Cidades and Lagoa de Fogo tour. We couldn't have imagined seeing any more parts of the island without Natasha as our guide (that said, she gave us lots of recommendations about what to do in the day between our tours with her haha). The island, of course, is beautiful - you COULD rent a car to see it - but then you would not know what you are looking at, or why it matters. (Plus, being in the jeep means you can go places a regular car can't!) Natasha adds detail, colour, and history to everything you see. Not only is she fun, knowledgeable, and passionate - but what I especially appreciated was her flexibility and foresight. The Azores are known for having "four seasons in a day" and Natasha is constantly checking the island's web cams and communicating with her peers and colleagues to craft the best itinerary for each tour. For example, we were told at first that we would visit Sete Cidades first thing, and go to the volcanic rim. That morning was clear in Ponta Delgada but very foggy at Sete Cidades. So, instead of wasting our money, taking us anyway, and blaming it on the weather as other companies may have done, she flipped the script: we did the afternoon activities in the morning and saw the miraculous views of Sete Cidades later in the day. Throughout everything, she was transparent about the changes to the plan, and made sure we were okay with her suggestions. This further illustrated to me how much Natasha cares about the Azores - she truly wants everyone who visits to appreciate them as much as she does and have the best experience possible - even if the weather tries to get in your way. She also cares about the people in her jeep - she made sure everyone rotated seats to experience the best views, asked us about ourselves, taught us some Portuguese words, and generally made sure we were happy and comfortable throughout the day. She also took us to amazing local restaurants both days - places we wouldn't have found on our own - and went the extra mile with my experience in particular by working with the staff to make sure there was food for me (I'm vegetarian and the Azoreans LOVE their meat so there are not often tons of choices on most menus) I really could go on and on... we were all sad to say goodbye to Natasha after the second day because it truly felt that she was part of our friend group by then and should be continuing the trip with us! We all felt lucky that the first company messed up our reservation, and that Seazores happened to have space for us.
RMurray847
May 2018
I never thought much about the Azores, assuming it's remote location would not be readily reachable by me. It was not, I'll admit, on my bucket list, or even my travel radar. But my wife and I were fortunate enough to take a Transatlantic cruise, and our first stop along the way was in Ponta Delgada, Azores. We booked this tour, which was "semi-private". It was my wife and I, another couple and a single man. Our guide and driver was Natacha, and she was great fun and made the day nice. She really kept an eye out for us. The Lagoa de Fogo portion of the tour was cut a little short because the weather was so bad that the clouds were obscuring the lake. She took us other places instead. Our visit to the Sete Cidades area was really great though. The island is beautiful and rugged and remarkable. Our photos from that day are simply amazing. Natacha really helped make the day. She was friendly, volunteered to take lots of photos and clearly loved her island. She shared a lot of info with us as we drove around. So why just 4 stars? It has NOTHING to do with Natacha...we HIGHLY recommend her. But the itinerary, in retrospect, allows little time for getting out and looking around. We stopped at a hot springs area and were able to walk around some there, but other than some stops at scenic overlooks and such, we spent a lot of time in the car. Yet we spent a VERY solid hour at lunch (which WAS tasty), when we could have done it in 30 and perhaps then had a bit more time for enjoying the outdoors. I know some groups may not physically be up for that challenge, but I'd challenge Seazores to be flexible in reading their group and adjusting accordingly. I think we ALL would have been more than up to some time on our own. HOWEVER, it was still a great (and VERY reasonably priced) day.

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