Faizal was an awesome tour guide and driver! He was very knowledgeable, about both the Batu Caves, and especially the elephants. I was picked up at my hotel, and driven to both places. I had a private tour for the whole day! I had a grand day out!

A great experience. We were picked up on time by our driver Faisal and driven to our first stop Batu caves. We had about 45 mins to explore, walk up the stairs, meet the monkeys and admire the beautiful location. We then drove to the sanctuary for really a once in a lifetime experience, to learn about and interact with the elephants. We paid the additional 120 ringgit for the local guide at the sanctuary, which is well worth doing. Our guide was excellent with great knowledge and this experience allowed us to get even closer to the animals and guide us through the sanctuary. Faisal and the guide even took some pictures of us interacting with the elephants for us to keep as keepsakes of this memorable day. Faisal was a great host offering to stop along the way for food/drinks stops if necessary as well as answering questions on the journey to and from the attractions. A great experience and a must do if you have a spare day when in Kuala Lumpur.

I was very skeptical about this tour to the elephant sanctuary. I am very cautious about animal tourism and saw some comments that this sanctuary was animal exploitation. I enjoyed our visit and learned that the sanctuary is still new (30 years old) and learning from other elephant sanctuaries in India and Thailand. And that they have stopped doing things like elephant rides recently because of what they have learned. The sanctuary relies on tourist to fund the care of these elephants in need. We took the private tour and I felt horrible for the sanctuary because they have struggled since Covid. If you love elephants I recommend a visit. It was a great day and I would do it again

This was such a special day. We were collected from our hotel by our driver and guide for the day, Faisal. If possible request Faisal, he was so helpful and informative. The Batu caves are wonderful. If you’re fit you can climb the steps, there’s a lot of them! But just wandering around, taking in the sights and watching the monkeys interact with the other visitors is equally fun. Then it was onto the elephant sanctuary. We paid the extra for the guided tour. We were accompanied by Tajuddin Nasharuddin who has followed in his fathers footsteps to work at this sanctuary. He has an intimate knowledge of these magnificent animals and talks with honesty about the challenges of their work with them. We had a simple tasty lunch and then joined the crowds for the finale show where you see the elephants frolicking in the river. Each elephant is allocated a keeper and they have a special bond which is obvious in the river. It’s wonderful to be able to support and encourage the work they do here, very humbling. Please do go! We’d like to say a special thank you to Faisal for making the day so special.

It is not a trip for worth. 1.5 hour one way trip and there are only a few elephants. Guides and driver are good.

Oh my god, it was amazing!!!! We had two drivers. My car had Ramzam driving I’m so sorry I can’t remember the other drivers name (who was lovely by the way). What a lovely pair of guys. We got stuck in a jam on the highway, I think the time of day and time of year. 23/12/2023. Ramzam was lovely chatting too. Hugely informative and an absolute pleasure to be in the company of..! So the Batu caves were as always very nice. It’s a bit steep if you’re not so good on your legs. This time there was no monkeys but I think it was a special day as there was loads of people there for possibly a celebration or pilgrimage. I saw a few people carrying (milk I think) on their heads in special vessels. It’s an actual temple at the top here, so please be courteous. You have to be covered up to be able to go up the steps to the top. It was amazing to be able to whiteness this. I’m so so very proud to of been able to. Once we had been to the caves we headed on to the elephant sanctuary. We had a chicken rice meal on our arrival then met with our elephant vet/ guide ‘Dee’ who was hugely informative and ever so passionate about her role at the sanctuary. We found out that this place is a hospital for sick or injured elephants where they rescue them from injuries or trouble. Some of the elephants had lost limbs or tails or were injured and scared from tiger attacks or accidents. The keepers who work with the elephants really do their best for them all. They know the personalities of each of them. The trust between the keepers and each elephant was amazing to see. We watched them take the elephants to the river and wash them down. Both keeper and elephant ended up totally soaked but looked very very happy in the environment. We got to feed some of the younger ones who loved taking the sugar cane from you while in their pens. This place literally took my breath away filled with joy and love. It’s been 2 weeks and I’m still buzzing over how awesome this place actually is. Huge thank you to the government for paying for this place, huge thank you to all the staff at the sanctuary who clearly do an amazing job that is clear to see they all love. Plus a massive thank you to the your operators who we booked this. Our drivers took us after to an unofficial stop for my 11 year old son to try durian the fruit. In the end we all tried it, my son and daughters, myself and my wife. I have to say it’s not to my liking but it was another amazing experience doing in this beautiful country. I’ve been to Malaysia probably 15 times now, my favorite place to be in the world! Thank you to everyone who sorted the trip out. 🙏❤️

Great trip with a Great Guide. Thx Ramzan. Chose the full guided tour in the elephant sanctuary to get the best out of it. Such a great experience

We had such a fun day and the best tour guide, Faizal! He made this tour memorable and was so kind all day. I really enjoyed this tour and would recommend it to anyone visiting Kuala Lumpur!

The experience of meeting, feeding and petting the elephants was magical. Learning about how they are looked after etc was very interesting. Batu Caves was very interesting too. The driver was excellent.

Mohd was a great driver he was informative & a great driver.We loved the Elephant sanctuary & paid for a private guide who gave us lots of information we hand fed the elephants & watched them bath.It was an incredible experience & would highly recommend it.

Ramzan was absolutely brilliant and so informative. Good amount of time at each activity and was really good value!

Booked this up months in advance not realising it was Malaysia National Day. Pickup as bang on time however traffic was much busier than usual which meant a little rearranging (elephants first then Batu). Elephants were good, paying for the up-close session. Amazing to get so close to these creatures. The sanctuary guide was excellent, loads of info and knowledgable. Kids enjoyed and bring it up nowadays - result! Food was decent and water provided - it was hit but that’s no surprise. Batu caves next and despite time advancing, had an hour to walk around. It was busy but again being National day, not a surprise. Chatting on way back to accommodation we got some good advice on shopping locations - local knowledge! Overall a good trip.

Brilliant day out! Ramzan, our driver and guide, was exceptional. From pick up at our hotel to drop off, his knowledge and info about Malaysia, Batu Caves and the elephant conservation was brilliant. Nothing was a problem, he even stopped randomly on the way back for us to try Durian - tastes better than it smells! He warned us of the monkey behaviour at Batu Caves - don’t have water bottles or plastic bags in the monkeys sight, you will lose them. The Elephant conservation park was a highlight. We took a behind the scenes educational tour (120MYR) which was amazing. Our elephant tour guide was fabulous. Got to feed and give a neck rub to the elephants. Saw 3 very large elephants have a river bath and got to meet 3 youngster which was wicked. The education around wild elephants and how they help them was exceptional. Note of help: Take cash to the elephant park. No card facilities out there. Thank you so much Ramzan for an amazing day out!

Was a lovely day trip out to the Elephant Conservation Centre (our guide wanted to make it clear it's NOT a sanctuary but a conservation centre where they mange elephant/human conflicts). We were picked up in a comfortable car and Amir was a friendly driver. To be honest, there's really not that much to see there. We saw and interacted with 3 adults & 3 children elephants. Just a heads up though - since the centre is free they will ask you to make a donation, so make sure you have some cash. Our driver also recommended we do the guided tour and he was good enough to co-ordinate with one of his other drivers so that we could combine with another couple and split the 120 ringgit charge with them. Again though, bring cash and be prepared for this cost. I think the guided tour was worth it as you learn a lot more than just walking around the park and you got to get up close to all the elephants. We didn't have enough cash so our driver kindly paid everything for us and he had an EFTPOS machine in his car so we could pay him back that way (& give a tip).

Our driver was very friendly and patient. Also our guide at the elephant sanctuary was very knowledgeable, friendly and helpful. Very interesting tour. Would do it again.

Great communication and punctual pick up from the hotel in KL. After a very short trip we arrived at the Batu Caves. What an amazing sight. The statue of Murugan is an incredible sight to see. Then you take the trek up the 300+ steps to go and see the inside of this breath taking cave. It was wonderful. After the climb down, we went back into the car to drive to the Elephant Sanctuary which is about 1.5 hours away. The drive is beautiful and Murali the driver was giving me all kinds of information about many of the things we saw on the way. We arrived at the Sanctuary and got checked in quickly. The only thing i wished was that there were more elephants. But it was nice to see how well these rescues are treated and I loved feeding them. Then we got back in the car and drove back to the hotel. The driver once more showed me many things and even drove up to the entrance of the palace where the King lives. Overall a very good tour. I enjoyed it very much and can recommend.

Brilliant day from start to finish -Very well organised . The sanctuary was lovely! The caves really surprised us Thank you for your help with this trip ☺️

Excellent day visiting both the Batu Caves and the elephant sanctuary with Fitri! He was very kind and welcoming and full of great stories and facts about his country. We had a blast. The caves themselves were stunning and worth the 272 stairs up in 34°+ heat. The elephant sanctuary was a massive bucket list item off the list. It was great to see how well taken care of the elephants are. We did the education tour at the sanctuary and I would highly recommend it as it involved a very up close experience. I would not hesitate to recommend this tour to anyone!

Seeing the Batu caves was lovely but the highlight was definitely seeing the elephants. You pay a little extra if you want to feed the elephants but well worth it in the end! Fitri was very knowledgeable about Malaysia and gave us some interesting facts about the royal families and politics.

Extremely disappointed. I chose this day tour for my only open day for sightseeing in Malaysia. Tour was confirmed several days in advance along with two communications validating pickup location. Tour operator then cancelled the booking just 2.5 hours prior to start time, leaving no possibility of booking with another tour operator. Do not book with this company. Unreliable!