A bit too hectic at the holiday park and a better restaurant as well as childrens playground to spread the crowds out would have been great. Also a bit more information on the wetland ecology/birdlife etc would be great. OverLl though a great and worthwhile tour

Had difficult time with Island Queen staff at their ticket booth accepting the ticket provided by Graylines bus driver. Had to get their supervisor help. Evidently name not listed under Graylines. Listed under KWE Key West Express. Bus was late so had to get 4 pm cruise since 3pm cruise full and closed. The cruise was good when finally left. Best part of the combo tour was the airboat at Everglades. Difficult to order food art Everglades park since was overcrowded with long waits and had to be back on bus at specific time.

Had difficult time with Island Queen staff to accept bay cruise ticket. Had to get supervisor help. Evidently not listed under Graylines. Listed under KWE Key West Express.

Worth visiting Miami: Everglades airboat tours interesting, nice and knowledge people Gator Boy: Paul Bedard from Alligator Show was awesome, kick off our adventure, very scary and loving show Island Queen bilingual sightseeing cruise along scenic Biscayne Bay – thing to do in Miami magic experience , very relaxing and unforgettable vacation with our guide DJ

The trip was cancelled after we were waiting for 1/2 an hour for the bus. They gave an excuse for the 9.30 group and for the 10 o’clock that the bus was broken and due to a marathon on this weekend! First, there was not a marathon. Viator, you have to choose better the companies you partner with. Gray Line is not a reliable company and liars!

Uncomplicated booking via Viator. Pick-up location well marked. Ride in an older bus, but okay. Good information about destination, meeting point etc. Stay in the Everglades was fantastic, great boat guide with lots of information and great enthusiasm for his job. Alligator show was so-so, the animal husbandry of the various animals in the mini zoo not worth supporting. Photo with baby alligator with taped snout was offered - terrible! The return journey was pleasant. Unfortunately, we were the last ones on the boat (although we went straight away) and therefore didn't have a seat on the upper deck. What a pity! Nice boat trip, a little less talking from the guide would have been more pleasant. All in all a great day.

Loved the airboat ride and seeing the wildlife and a wild alligator in the grass ! Fantastic alligator presentation and a great Bay boat trip to end our day !

We had a nice tour to the Everglades and in the Biscayne Bay. The tour goes to the Everglades Holiday Park (!), which is quite touristic but probably the best way to see the Everglades if you dont have a car. Our boat driver was very enthusiastic and made sure everyone felt good and had a good view on the wildlife. The bus driver came directly to us to explain where we had to go for the cruise in Biscayne Bay, which we really appreciated. The cruise was very nice with great views on the bay and Miami. We can really recommend the combined tour. Its a long day but everything worked out as planned :)

Very enjoyable, good fun. The driver of the airboat was knowledgeable and friendly We got to see a Gator!! The boat trip round Miami was very good too.

The Everglades Adventure trip is great, not only the Airboat, but also the alligator show, and my daughter loves to hold the alligator and touch a snake.

THIS IS THE MOST WORST EXPERIENCE I HAVE FACED WITH Everglades Airboat Adventure & Biscayne Bay Cruise also I am very much disappointed with the way Expedia is handling this. Expedia does not do anything except taking share money and just blame everything on the vendor, if the vendor is not right None of the things they said happened. They said they will pick me up from hotel, it did not happen. I have to drive to their pick up location. They put our family on bus and just roaming around the city for 2.5 hrs where the destinataion is just 30 minutes. Apparantely driver / organizer forget the route. We have requested them to drop us back as we lost all the time in bus itself. We chose this during christmas weekend After 2.5 hrs they took us to everglades tour which no one in the bus is interested. When we asked them to drop us back they did not do that. THey said you chose your own ride like Uber We are forced to board the airboat tour. By the time we come back we are supposed to get in to Biscayne Bay cruise as they are late we missed that cruise as well and there are no more Cruise Worst part is they are not ready to refund as well and Expedia also did not do anything Expedia should not support these kind of activities. If I Dont get my monney this is the last time I am going to use Expedia. Also I will make sure none of my friends circle book in expedia. Everyone should think twice before getting lured these vultures where they just take money and do not care about customer

The tour operator was terrible and the tour was poorly timed and no one informed us of what we were doing or where to be. Then we were yelled at and not allowed to finish our experience. Then we were misdirected and almost missed the 2nd experience

A great experience, a little chaotic when we got to the Everglades Park as our coach driver spoke very little English so we weren’t sure on what we had to do. Boat tour was great and the guide was funny, enthusiastic and knowledgeable. A must see your!!

We had a great time seen 8 alligators! They were great hosts! Need more woman's bathrooms would be my only request.

Really good combination tour but would help to have a friendly face/POC to direct you from one activity to another. The two activities are managed by different companies and we had a bit of investigating to find the cruise line. Older and less experienced travellers might get confused.

Had a wonderful trip to Everglades and cruise Biscayne Bay and Millionaire Row. Saw 3 different gators and numerous birds. Millionaire row was beautiful and tour was informative

Not very well organised, we were not given much information about the day. The bus driver could have been a little more informative on the way there about what to expect. We only saw one alligator and very little other wildlife. The after show was ok but found the request for gratuity rude as we had payed a lot for our tickets. We were told to return to the same location we started at to collect out Biscayne Bay tickets after the swamp board tour. The boys at that stand had no idea, they sent us to another stand who also had no idea and sent us to a third stand. They were a bit unsure but eventually found us on the computer. Overall it was a little over priced.

Long wait before bus pick up,long wait before ac tivities standing in sun,very dissapointed n could not do the second half of the activety I paid for due that it took so long and lots of time waisted,not really knowing where to go,not good,sorry.

The gator show was entertaining and the air boat tour was good. Could use a little better instruction as to what to expect when you get off of the bus. Once everyone figured out that we needed to wait a bit then it went well.

Went on Everglades tour to see alligators, saw one baby alligator. After that went to Miami Boat tour of skyline, star island, Fisher island. All in all a terrible tour. Dent waste your money.