For a great museum this tour was a disappointment. It fell short on all marks. Tour was advertised as 1 hour 30 minute tour by a knowledgeable guide where you skipped the ticket line and entered museum at a specific time. It did not happen. Skip the line was in fact a long queue that took 45 minutes to get to point of entry. 1hour 30 minute guided tour was actually less than 40 minutes as guide left to get to her next tour. As a result the guide was only able to cover a portion of of the galleries and art that the tour was to cover. Tour company clearly over scheduled and over booked. Those on the 26 April 3PM tour deserve refunds.

My experience immediately prior to entering the Uffizzi was terrible. I was on time and in the right place, but I could not find the group. I did not know we were meeting under the Giotto statue. After 20 min of running up and down and asking many other guides I finally found the group. The sign was sitting on the street at ankle level. When another person said ‘under the Giotto’ was on her voucher I was told by an organizer (not the guide) there are different messages on different ‘platforms’. It was hot, I was miserably uncomfortable, and very frustrated. The tour itself was ok … the beginning was ruined by my fear of not finding the group , losing my payment, and being so uncomfortable

We had a delayed start as there was no one from Italy Pass at the meeting spot until 15 minutes after the start time, but once we got moving it was very good. Fabrizio was an excellent and engaging guide and helped to make the magnitude of the Uffizi digestible and accessible. He had great insights and stories and kept our group very engaged. There were 7 of us which was the perfect size.

Our guide was very knowledgeable, passionate about the art and she ensured her group was always accounted for. I appreciate she made the effort to explain the nuances of the time periods and pointed out unique ways to observe the art. The Uffizi was crowded and she did her best to navigate through all the people. The last 45 minutes seemed rushed as we zipped from one area to another and at the end it felt more like trying to get through the tour script and zero time to ask questions. Raised my hand a few times and was ignored. I highly recommend a tour and our tour guide was informative, maybe slow down and engage with the group. We would have never known if she skipped part of the tour, I would have rather be engaged and acknowledged versus being talked to.

Our guide was great. She had great knowledge of art history which made us appreciate the visit all the more.

There is no crowd control and we left early. It was hard to enjoy with thousands of people pushing you. Our guide however was fabulous.

Alex was our tour guide, and she was able to navigate us through the crowds without losing anyone. She was amazing in giving an overview of the collection by hitting the significant pieces, the turning points, and by pointing out elements that we'd never have noticed alone. I would recommend her tour to anyone and everyone.

The tour was interesting and we saw some amazing works of art. The guide was knowledgeable but struggled to maintain enthusiasm and interaction with the group. Admittedly, the Uffizi is extremely busy and it is difficult manoeuvring between the crowds and artwork. The guide’s strong accent did make it difficult to understand at times and it was an effort concentrating in the noisy atmosphere. That said, it was worthwhile having a knowledgeable guide to lead you to the most important pieces in the gallery. Without this, you would soon be overwhelmed as the gallery is huge with an extraordinary number of previous artworks.

Our tour was good. Informative and not too long, but from someone who has been to the Uffizi Gallery before the guide seemed to put too much info into the time we had. Our guide was lovely though. Very kind. My only fault with this tour was that I booked these tours months before our trip and was called the day before this tour that the 8:30 had been cancelled. She moved us to 3:30 that day, but I had to cancel a different tour to make this tour happen. Nothing huge, but it did mess with our itinerary and I plan ahead so that doesn’t happen. 9/10

The tour guide we had didn’t wait for any of us. She would go to another room and we would have to guess where she is. She would stand in front of the paintings and do a monologue not interacting with us. Another family travelled with us and we were both constantly trying to keep up with the tour guide.

This was a museum full of amazing art. The guide was unfortunately impersonal, hard to understand and monotonous and threw random pieces of info about the art on the walls without making any effort to give any background. Group was too big about 20ppl. Not sure how that’s a semi private tour.

Our guide was very informative and showed us all the greatest hits of the museum, which is not easy given how expansive it is. Despite it being PACKED when we went, we were able to get in without much wait at all and were able to see a significant amount of the museum. I would suggest going earlier in the day before lunch to avoid crowds.

We were disappointed with our tour because the headphone audio wasn’t good. The tour guide was knowledgeable and had a great attitude, but the ear piece was so cheap that we couldn’t hear her very clearly. They need to invest in better earpieces like the ones I’ve used with other companies. I’m pretty confident that the ear piece was the issue and not our guide or background noise in the museum.

Too crowded Maybe better with smaller group The guide was very informative she knows her art history

The Uffizi Gallery was very crowded, the headsets only had a single earpiece and it was hard to hear our tour guide. It felt very rushed and we even got left by our tour guide because she was hurrying so much.

This was a disappointing tour. There were 2 children on our tour so our guide skipped through many of the exhibits. Also, due to the extreme crowds, she couldn’t clearly explain the artwork that we did get to see and she ended it early.

The tour itself was a bit slow for me, however once in one can break away. I thought the tour was a great way to get in the museum as I saw tourists literally crying with the confusion as to what line they need to be in.

Soft spoken and not in depth. Audio didn’t work and gallery was crowded. Would have preferred to cut the line and be independent. People who had self guided audio tours had a better experience

Gallery was beautiful but the tour was a bit long and redundant. Would have preferred to have had a guide that did not take 20+ minutes at each piece of art explaining the back story. I understand that some folks look for that kind of thing… but that wasn’t what we were looking for. Good experience but wouldn’t have booked if I had known what I know now.

Guide was awesome-very knowledgeable- really helped non-art people get a lot more out of the museum- well worth the money