Toshio was an awesome guide! He picked us up from our hotel. He was very knowledgeable about the surrounding forest and the animals in it. He made sure we were safe climbing down in the cave. The cave was super cool to see and the surrounding forest was so beautiful and serene. My husband and I had a great time and would definitely recommend!

A fantastic experience, with a great tour guide! Beautiful, fascinating, and enjoyable all around! Highly pleased!

We had an amazing tour! Our guide was friendly, fun and very knowledgeable, spoke both English to us and Japanese to the other group on the tour, and we didn’t feel like we missed any information. The walk through the forest on the way to the caves was a highlight but of course the caves were the best part! The caves weren’t too complex to navigate and the guide gave us clear directions. We felt safe with our guide and would definitely do it again if we return to the Mt Fuji area.

Everything! Our tour guide Tada was wonderful and very knowledgeable of the forest and the cave and the surroundings. Highly recommend.

Tada was an amazing guide and very friendly! He guided us safely to the end of the ice caves and gave a lot of great history in the cave and of Japan in general. He went above and beyond for our experience and was really friendly overall. I would recommend booking with him and exploring the area as he is very knowledgeable!

Our booking in the morning was cancelled due to heavy rain but we were offered an afternoon slot which we accepted. We were picked up from Fuji View hotel, by Tada San. He drove to a car park 10 minutes away where we were provided with overalls, helmets and gloves. There were toilets available and a great view of Mount Fuji. We got back in the vehicle and drove a further 10 minutes to Aokigahara forest. Tada San was very knowledgeable about the forest and made time to speak to everyone, he is native Japanese but fluent in English. We had a walk through the forest, where Tada San explained about all the different trees and wildlife, to the ice cave. I myself was very anxious about the cave but Tada San was very sweet and said I could walk directly behind him, so he could reassure me and help me down the more tricky bits. I read that you needed moderate fitness and need to be experienced in previous reviews and I believe this is what made me so anxious. I won't lie and say the ice cave was easy but it was 100% worth it. We were taken 100 metres down into the cave. The cave was very slippery due to the ice but Tada San told people the safest places to step. My husband wore the wrong shoes, so did slip and fall once, but was not hurt. Tada San explained everything as we went and ensured everybody was okay as we descended and ascended. There is a narrow ladder you take to go in and out of the cave but Tada San stood at the bottom to make sure everyone made it down/up safely. I am definitely not physically fit or experienced with hiking but I managed it just fine. I highly recommend this tour. Tada San took some great pictures and sent them to everyone after, he was a fantastic guide 👍🏻

Great experience with an easy going tour guide. Slightly dangerous in the winter times so wouldn’t recommend older folks/ kids for this.

My 10-year old daughter will probably remember our visit to the Aokigahara Forest and the Ice Cave more than anything else we have done on our trip to Japan. Toshi, our guide, was wonderful; deeply knowledgeable about the forest and the wildlife, humorous, and super responsible to insure that everyone had a safe and comfortable experience. The caves were moving; a subterranean world of ice and rock formed by a volcanic eruption 1200 years ago, all set within a mysterious and spooky forest unlike any I have ever seen before. We did it as a day trip from central Tokyo, and it was a full day, but doable by train. I highly recommend this tour.

The forest and cave were beautiful. And Thara was a really good guide, very patient while we took our time. The only reason I gave it 4 and not 5 stars us because it was treacherous with all the frozen ice in the cave. So if you are not fit or have back or knee issues, this activity should be avoided.

It was mid March, early spring, the forest still has some snow, it looked peaceful and magical! Tada san was very experience and knowledgeable, he showed me the animals track and wild mushrooms, told stories of forest, animal hunting etc. On that day, with melting ice, the path to the cave was a little slippery and i was not confident to go down , he was very accommodating and brought me to another cave with easier access. Enjoyed the ice cave tour, interesting and beautiful forest.. Thank you!

The whole experience was amazing, our guide was really nice and explained very well to us a lot of things about the Aokigahara forest and the ice cave, with parts about geology, fauna and plants. Everything was perfect from start to finish and everyone in my group absolutely loved itt

My sister and I had our baggage delayed so did not have our warm clothe. You get an overalls to put on which kept us pretty warm with our layers. We are size 2x-3x. we were offered wet boots but they did not fit our calves. we went early march unfortunately it snowed the day before and then iced over when we wentl My sister also busted her knee before going so When we got to the ice cave it was a little treturous to go down. there was ice all over the entrance that I was slipping on so I didn't go down the cave. Please know to get down to the cave is a short cliff down and to get down the cave there is wooden ladders, so if you are not used to doing hiking and outdoors adventures this might not be for you. This might have stop some from having a nice time but we thought it was beautiful. The snow in the forest was gorgeous and there was birds singing the whole time. Our wonderful guide would stop and show us things in the forest and explain about the differences in nature and lava changes. He was great and took us around the forest Ill try to update with phtots later

Amazing experience! Toshi San was our guide. Not only did he wait extra long for us to arrive, he kept constant communication with me making sure we were headed on the right track, he also provided transit information for our way home. Didn't have to do any of this but I am very grateful he did. Onto the adventure! During the walk to the cave, he provided us with so much information about the beautiful trees, poisonous wild foods around the area and animals. During the walk into the cave, he was very cautious and always kept making sure we were OK and instructing us how to move certain ways, very very helpful and extremely attentive. Couldn't have asked for a better guide during such a fun and unique experience. Would do it again and would recommend this to any and everyone.

Fantastic hike, cave exploring. Tada san was great, funny and passionate. Very knowledgeable about the region. Learnt so much from him. Cave exploring was very fun and beautiful. Highly recommend this for anyone that’s interested to see the beautiful forest around mt Fuji.

Really fun hike. Tada-San was really funny and knowledgeable. He is fluent in English and explained to us in detail origins of the cave and forest. Totally worth the experience.

The Ice Cave tour was amazing, but what really made the tour perfect was our guide Toshi. He was extremely informative and passionate about the region, and made the entire tour so welcoming and humorous. Toshi also picked us up from our accomodation and dropped us to the train station afterwards, which we were extremely grateful for. We hope to return to do one of his other tours. The location itself was fascinating, both the Ice Cave and the Aokigahara Forest we walked through.

Was a great trip, Toshi picked us up on time and we had a very interesting trip. He was very friendly and informative and the views on the walk and in the cave were incredible. He sent us pictures after that looked great, we had a lot of fun!

The guide was great, and the cave was amazing. We loved it and would definitely recommend. I would have loved to explore further into the forest.

A small group with a very knowledgable tour guide who was enthusiastic about the wild life and the history of Fuji san. The hike was beautiful and the cave was breathtaking. We were definitely feeling it when we climbed out, but it was very much worth it. The clouds parted as we finished and we got to see a beautiful clear picture of Mt. Fuji

Going into a pitch black dark cave was really exciting . You have to wear overalls and helmets with lights Tada, our tour guide showed us many interesting points in the cave and he is really entertaining. Highly recommended!