4.9 · 67 reviews
Mohammed_A
April 2024
Nice trip, thanks for Mr. Hatim who guide us and the driver was good, they picked up from our hotel on time
Sofia_K
April 2024
Totally vfm! The hot air ballon ride and the tour were great! The vehicle transfer between the temples is necessary.
Jamil_S
April 2024
What an amazing experience! Nour made sure we were all set for our trip and messaged us to make sure everything was ok. She had excellent communication skills and was very responsive. Thank you, Nour! We first started our day in the hot air balloon - we got to see all of the ancient ruins and popular sights from above. We then met Hatem where he showed us around the West Bank. Hatem went above and beyond for us!! He is SO knowledgeable and told amazing stories about the ancient history. He was an incredible tour guide and we highly recommend him! He made our visit 10 out of 5 stars :) thank you Hatem!
W5909MGrichardh
April 2024
We booked the transport super last minute and Khaled from Cupid Company was incredibly helpful in organizing a ride for us. When we arrived, the driver was already waiting for us with our name on a sign, making it easy for us to find our ride. The car was very clean and the driver was friendly and professional. Overall, we had a great experience and highly recommend Cupid Company for their excellent service.
MeireEllenGorete_R
April 2024
The tour was very nice they picked us up right on time, after we took a boat to cross the river and followed to the balloon ride. It was not in sunrise, but was very good ride, of about 30/40min. The the guide took us to the valley of the Kings and Hatshepsut temple. I strongly recommend the tour.
Zoe_C
March 2024
Hatem was an excellent tour guide. The hot air balloon was fantastic- truly a day we'll never forget
Dean_H
February 2024
I would separate this tour in two. Balloon and temples tour in which we got extra also the Karnak and Luxor Temple. The balloon tour was nice although some inconsistency in timing but the tour operator Nour tried her best to solve things. Although we werent able to catch the sunrise, the ballon tour was something unique and very special, overlooking all Luxor and Nile river. The second part consisted of us getting toured by one of the best tour guides i have ever met, Hatem. He was so knowledgeable, very easy going and knew how to involve you into listening to him even if your interest was only to take good photos (not our case). He explained us things other guides wouldnt and even notified us before hand about situations we might have around to be prepared of everything. It was and indemintecable experience than me as an architect enjoyed to the fullest. 12 hours of tour flied by in a second. Thank you Hatem, i couldnt recommend you enough to anyone that has an interest into getting their knowledge broadened. Give that man a raise !!
Fernando M
November 2022
All was excellent, the guide is very good, and the service was very good , Very punctual , all person in this team is excellent people .
Stephen_N
October 2022
Very disappointing experience for what we were hoping to be one of the highlights of our time in Egypt. We booked the earliest time slot (4am) so we could see the sunrise from the balloon. We were informed the night before that we would be picked up at 4:20am, but didn't actually get picked up until almost 4:40am. We were then the second last balloon to depart in the morning, by which time the sun had fully risen. The tour said that it would be 45mins in the air, and it was only 31 mins from take off to landing. We also paid for a fully private tour of the Valley of the Kings, but when we landed we didn't have a guide and they stuck us with a group of nine people. I will say that the guide was good at least. Overall, not at all what we were expecting or what we paid for, very disappointed.
juliejules25
September 2022
We were picked up from our hotel and taken across the Nile to a waiting mini bus. We were then taken to a drop off point to wait for the balloon to be inflated. It was all so professional and safe. Our pilot was brilliant, explained everything and we felt so safe. The ride was magical, we saw the sunrise over the Nile and and rise to 2000ft, sometimes dipping down and skimming the top of crops! We floated over Queen Hatshepsut's temple, what a view! Such an incredible experience. When it finished we were taken back to the boat and dropped off at our hotel ( Winter Palace) for breakfast. After breakfast we were then taken by mini bus to the Valley of the Kings accompanied by our fabulous guide Ahmed Abass. He started explaining all the history and showing photos in the mini bus but accompanied us all around Queen Hatshepsut's temple, describing everything and bringing the history to life, with such an in depth knowledge, nothing like you can read on the Internet! We then drove to the Valley of the Kings where he continued to impress us with his knowledge and we visited three tombs. His English is superb and he was a great host. We had time for refreshments in a bedouin style cafe in the Valley of the Kings before being dropped off at our hotel. All the time - before,during and after the tour - we were updated and contacted via What's app. It was very professional and we can't recommend the company, Star Balloons and our guide Ahmed for the tour, enough. All 5* A fantastic experience, thank you!
Janine_A
June 2022
Unfortunately our balloon trip was cancelled due to bad weather. We are hoping to do this tomorrow. If not a refund was promised. Our tour of the west bank however still went on as normal. We were collected by Hatem at 7am sharp. A fantastic, well informed, well spoken, trustworthy gentlemen who not only gave us a detailed historical tour of the west bank but also gave us tips on street vendors, prices and quality of market items. We throughly enjoyed our tour with him. It was well planned especially as it's summer and 40 degrees. Hatem and Islam were both warm and welcoming, we felt like family. Will definitely recommend him to anyone looking to tour Luxor.
hquintana1985
June 2022
This was an amazing experience. Everything was as described and our guide Ahmed really gave us a fascinating and detailed narrative of the sites visited. The hot air balloon ride was breathtaking. I will remember this tour for the rest of my life.
Angel_B
May 2022
Awesome time seeing the sunrise on a ballon with a great pilot Amr. Then we were guided by the best tour guide my fiancé and I have ever had (and we’ve travel a lot!). Hatem is just a wonderful, kind, and caring human being - a husband and father of four. If you get an opportunity to be guided by Hatem, then make sure to ask him to share his younger years when he wrestled competitively! He had booked only the West Bank and then added the East bank to our itinerary since we enjoyed our time with him. (Side note, I highly recommend adding the east bank to your tour.) Hatem has a Master’s degree in Egyptology and has vast knowledge on the meaning behind the stories told through the hieroglyphs of the ancient Egyptians in addition to the history of Egypt. In between visiting the sites on both banks, Hatem took us to a wonderful lunch with authentic Egyptian cuisine in the West Bank. The food was so delicious! Lastly, Hatem is a great photographer! We appreciated the fact that he took the time to make sure we had memorable pictures of the temples we visited during the tour. Can’t say enough good things about Hatem. I truly hope you get lucky enough to get him as your guide.
Courtney_H
May 2022
This entire experience was absolutely amazing. The hot air balloon ride was magical and nothing like I ever experienced. That part of the tour was with a group. The second part of the tour was private. Our guide Hatem was so kind, fun, and knowledgeable. Easily one of the best guides I have ever had! Hatem took us to they Valley of the Kings and fully explained the three chambers we got to visit. Then we went to visit a small shop where locals made hand crafted figurines and vases. He explained that there was no pressure to buy there but to also not accept the first price if we did. Then we went to Hatshepsut and you could tell his passion for the subject. Again so knowledgable. An amazing guide! Also want to give props to our driver Ahmed, he delivered us safely to each site and was very nice as well. Would highly recommend this tour!
Fady_K
May 2022
We absolutely loved the hot air balloon sunrise experience. From start to finish, it was a smooth experience. Take off and landing were seamless. We didn't feel it. The views are spectacular. Adel was an excellent pilot. Visiting the valley of the king's and Hatchepsut's temple is a breath taking experience. Walid was a very well informed and pleasant guide. He was very easy to listen and talk to. He was very knowledgeable in ancient Egyptian history and was very good at explaining what we were seeing. I strongly recommend this tour to anyone who wants to experience the west of Luxor.
Patty_R
April 2022
We had a great time the pilot was great he made us laugh and did an excellent job highly recommend the ground crew work really hard I don't think the trip could be any better
Klinta_L
March 2022
Truly amazing experience. Everything was very well organized starting from the early morning pick up for the hot air balloon experience to the second pick up for the temple and valley visit. Our driver Mido was a true professional and our tour guide Hatem made our day a 5 star experience - both - in kindness and his knowledge about ancient Egypt!
Elise_D
March 2022
Our Guide Hatem was amazing! knew the best spots to take us at The Valley of the kings & Queens, so informative & just made the day trip great! we enjoyed every second of it! Our hot air balloon was cancelled due to bad weather - cant argue with that, safety first! however we were really lucky to have an email to rebook for the following day. It was incredible!!! Thanks to the driver too, he picked us all up at our different hotels. Made sure we were all together on the same tour also. Highly recommend this tour & tour guide!!
Dennis_L
March 2022
The hot air balloon was amazing and the temples were really cool to see. Definitely worth doing the sunrise hot air balloon tour and learning the history of the temples and tombs. Please note these are two separate tours and if you’re staying in the West Bank, there won’t be a light breakfast (we were not aware of this as it was not stated, but our guide, Hatem, kindly got us local breakfast which was delicious - falafel sandwiches). There is a break in between the tours, where you are dropped back off at your hotel after the hot air balloons and picked up separately for the temples tour. You will need EGP on you the tour entrance tickets. Overall, it was a great tour and I would recommend Hatem as a guide.
jm542zkp5x
March 2022
5 stars! Our guide, Hatem, was amazing. He shared so much information with us and was incredibly knowledgeable about the sites we visited. He is also a great photographer! He took tons of photos of us. We highly recommend this tour and Hatem specifically. Our driver was also great.

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