I read so much about the uniqueness of the Cozumel reef that I wanted to experience it myself. I am left underwhelmed - the reef I have seen in Egypt, just jumping to the water at the hotel beach was much more spectacular. The trip description is misleading. We have had 3 stops on the way but not 3 'snorkeling' stops. The last one was in very shallow water, meant for drinks and snacks. There were stingrays swimming among us sometimes but it was not a venue to snorkel. Still, nice experience, not a dangerous one. We have not been provided fins and I think this really sucks. Whoever would like to go below the sea level, would have to wobble just his/her feet - not that easy. Moreover, at the very first stop (with the deepest water) all participants, no matter how good swimmers they are, they have to use life-vests. We could take them off with the 2nd stop, where water was ca 3 meters deep. The staff was friendly and helpful. The meeting up and transportation to marina was also arranged adequately. This element is of no complain at all. But overall, I feel a bit disappointed with the reef, maybe my expectations were initially too high. It would be fine, though, if it is supposed to be your very first reef & snorkeling experience.

Although some of the experience could not have been predicted— very choppy water, some things that were advertised as part of the tour were not included. The boat did not have a glass bottom and we were not offered fins We were asked if we wanted life jackets. The captain of our boat was switched out- apparently at his request before we left the harbor, which was strange… why wait until everyone got on the boat? As soon as we reached our first destination and the engine was turned off, the boat rocked violently. I was actively motion sickness. I figured I would feel better in the water— but it was so choppy— white caps, that even when I put my face in the water to look at the sea life I felt horribly sick. There were some lovely fish all around us but because we were encouraged to stay close to our guide I felt concerned that I would kick or be kicked by another guest. We stayed in the water for a long time- then a ladder was hung on the side of the boat to climb back in. We rode a fairly short distance to the next spot and it appeared to be somewhat less choppy, but after no more than 10 minutes the few people who had gotten into the water were called back to the boats because it was too choppy! I was not the only one who was very sea sick Finally we arrived at the place where we could stand on soft whit sand in the water- and occasionally see beautiful eagle rays skimming along along the bottom. At that point the crew was offering beer, water and ceviche which was not appealing after having thrown up 6 to 8 times by then! I have been seasick before- But never to the point of throwing up- and again, I was not alone in my experience. I guess snorkeling is the better option to see the sea life here! Getting below the waves. Also- I’d highly recommend wearing a UV protective shirt over your bathing suit. I did not wear sun block so I would not pollute the reef and 40 minutes in the open water resulted in significant sun exposure. 1. Don’t take this tour if you can’t swim! 2. Consider taking medication to prevent seasickness 3. Assume everything you bring will get wet- so protect your phone and towel in plastic bags 4. Wear UV protective clothing over your bathing suit.

I had a great time on this tour and everything worked out very well. One thing to take note of is this is from Playa Del Carmen because I booked and didn’t realize it didn’t include transport from Playa Del Carmen over. But I quickly resolved it by getting about over and made it in time to join the group. The ceviche provided was delicious, we saw starfish stingrays and tropical fish along the coral reef. It was a great tour.

We found this agency online and chose them after the good reviews than contact them via Telegram and asked for details and price. Compared to what we found their price was fair and offered the same things as most of the others. The tour starts at Marina Caleta and you can either arrive there on your own, as we did or there is a meeting point in the main city and they transfer you to the departure point. Our boat only had 8 passengers and 2 crew members so was not crowded at all. The trip till the first stop is about 45 min and after you visit 2 reefs along wit the guide. First reef is nice you can see fishes buy se on looked bit empty. This will take about 30 minutes after hop on the boat again and in about 5 minutes arrive to Cielo, where you can see starfish and stingray. The stop is for about 20'. Last stop is at Cielito a lagoon with shallow water where we eat fish ceviche and drank bear in the water along with the stingrays that might pass by. This final stop is for about 40' for you to enjoy and catch a breath. All the experience was good and our crew was amazing, boat name was Amazing I, sorry I don't remember their names. Thank you for everything!

We took this tour as we arrived fom the Palya del carmen and had no previous reservation. A girl offered us this tour on a special deal so we decided to go. Once we arrived to boat location their boat was just a large fishing boat that fit over 24 people. We took the chance as we really wanted to see cozumel reefs and had pay already for the 3 of us. This was way too risky as there was no social distancing, no saftey measures taken and the boat was really crowded. we took this tour a few weeks ago but i thought this should be brought up in case someone wants to book this activity with pink tours. i would recommend to book somewhere else as this is a Covid capsule.

Pink Tours is a small company that puts Customer Service first. Marisol got everyone together at the ferry dock in town and into transportation headed to the boat. Captain Mario gave us a smooth ride and his wife Jolly kept us hydrated with water and later served her tasty Ceviche along with chips and beer. Bayo was the Guide and was aided by a pair of young wranglers, Roman and his cousin. Enrique was available to take photographs and kept us entertained with his stories and dancing. One thing to be aware of for snorkeling in Cozumel is, in an effort to prevent damage to the coral formations, the Marine Park where the sites we visited are located require the use of flotation belts and restrict the use of fins. Apparently too many tourists have carelessly swum down to the reefs and kicked or fanned the delicate coral with their fins. You shouldn't let this deter you from snorkeling with Pink Tours as all tour companies must abide by these rules. Also, at two of the sites fins were unnecessary since the group just drifted with the current and the boat was there to pick us up when it was time to move on. The third spot was a sand bar where the water was only 3-5 feet deep and no vests were required. We saw a couple of big sting rays there. Another thing to be aware of if you arrive in Cozumel via a cruise ship--the cruise dock is about 3.5 miles from the Ferry dock where the tour originates and a cab will take about 15 minutes & $8.

Excellent experience. From beginning to end it was just perfect. Brand new snorkel tube for every participant, very eco friendly. Staff was fantastic, Jesus was a great guide, captain played great music, the ride ,tour and snacks all perfect. Highly recommend.

We loved the tour! The captain and the guide were so friendly and the price is very accessible for what they include, everyone was very happy. I'd recommend this tour to everyone! Thanks so much :) Nos encantó el tour! EL Capitan y el guía son muy amigables, el precio muy accesible para lo que incluyen y todos muy contentos. Se lo recomendaría a todos! Muchas gracias :)

My wife and I had the best experience ever , the staff (Jose, Jesús & Pablo) very professional. The spot we used for snorkeling was so perfect , water was crystal clear no kidding !! We saw lots of fish, sea turtle even mantas!! I totally recommend Pink Tours, I’m definitely taking another trip with them .

De tour zou naar Palancar en Colombia gaan, daar kwamen wij ook voor. Deze riffen bleken in augustus en september gesloten te zijn om de natuur rust te geven. Begrijpelijk, maar werd niet verteld. De riffen die we wel zagen waren grauw. Wel mooie vissen. Daarna snel de boot uit, een blik geworpen op de grote zeesterren en door naar de Kermis op het water met drank en eten. Vreselijk!!!! De tour duurde een uur korter, omdat er vanuit het centrum geen taxi beschikbaar was om ons naar de boot te brengen. De dame van Pink tours deed ook niet haar best, was druk met appen en eten en eetwagentjes aanhouden voor nog meer eten. We hebben als toerist zelf een taxi aangehouden. We waren toen 3 kwartier verder. Niet doen deze tour. Dat is jammer voor de bemanning van de boot, want die waren echt goed en enorm vriendelijke en hielden de veiligheid goed in de gaten. Voor hen complimenten!

Nos citaron la las 9hs , donde una Srita de la empresa nos esperaba en el mastil de la plaza frende al embarcadero del ferry ,,,despues de tenernos casi una hora esperando , a otras personas que iban a hacer la excursion nos llevaron a un embarcadero donde una lancha en estado DESASTROSO , cual era Capitaneada por una persona de MUY MAL CARACTER , tambien esperando alli mas de una hora hasta que aparecieron otras personas que habien contratado en esa mañana este ""TOUR"" asi que nuestra espera ya sumaba casi 3 horas ...en total eramos 8 personas mas los 2 tripulantes ...TOTALMENTE INCOMODO ...el mar estaba muyyy picado ya que en un momento EL CAPITAN no dijo de hacer la mitad del recorrido , pero al encotrar la QUEJA UNANIME , de MUY MALAS GANAS ...comenzo nuestro HORRIBLE tour , poco tiempo en lugares que hasta ahora y luego de ver fotos y videos parecen NO ser los cuales contratamos , la comida que no ofrecian fue un Ceviche De Pescado , con una bebida insuficiente para todos los que eramos donde el ayudante del Capitan trato de hacer lo imposible para subsanar el pesimo momento ...como le dije a la persona que nos vendio el Tour ERA MI LUGAR EN EL MUNDO ,,,ese que me COSTO MUCHO llegar a conocer y por esta GENTE ...lamentablemte no solo perdi un valor economico sino el HACER RELIDAD MI SUEÑO !!! se COMPRENDER ...pero lo que NO ACEPTO ES LA ESTAFA !!!

Très beau site. Les guides sont très accueillant. Je conseille fortement. Réservation facile par le biais de marie. accès juste à côté du ferry de cozumel. Nous étions dans le bateau avec mario le capitaine et alex le plongeur. Beaucoup de poissons. Anges, chirurgien, balistes.... on a vu une tortue et une raie aussi. 3 sites de plongée. environ 30 min par spot.

Merci à Lalo et Mario (Si je me souviens bien des prénoms) Excursion réservée à la sortie du Ferry, nous avions un peu peur de s’être fait anarquer car beaucoup de stand similaire et qui racolent .. Au final incroyable expérience !!! Un merveilleux souvenir ! Cela comprenait le taxi jusqu’au port, excursion en petit groupe en bateau de 4h, trois site de plongée en snorkeling, nourriture et boisson ! Nous nous rappellerons toujours des bancs de poissons avec lesquels nous avons nagé, de la richesse des fonds marins, nous avons nagé près des raies, les énormes étoiles de mer à El Cielo, la multitude de couleur de l’eau, la très bonne ambiance sur le bateau et au sein du groupe, le Ceviche et les bonnes bières les pieds dans l’eau a el Cielito … en prime le couché de soleil pendant notre retour en bateau. Un des meilleurs moments de notre périple ! Tout cela pour à peu près 70 euros pour deux personnes, aucun regrets Merci pour tout !!!!

Una experiencia inolvidable. Con precios más ajustados que otras compañías, el tour incluía 3 paradas distintas a diferencia de otras. Nos hicieron sentir muy seguros. Es un detalle que en el precio se incluya el equipo de snorkel y además al final de dan un pequeño pica pica y bebida. Los guías muy simpáticos y atentos. Se nos hizo muy ameno. Hemos visto el mejor azul del mar de nuestra vida

Lalo y Mario fueron excelentes guías en nuestro tour. Muy amables, conversadores y atentos. A pesar de que el tour es estructurado en cuanto a tiempos de snorkel, no se siente la presión por hacer las cosas rápido. Siempre con sus medidas de seguridad. Los recomiendo enormemente. Hablando un poco del tour, son 4 horas de paseo que valen la pena, vimos estrellas de mar, mantarrayas, arrecife de corales, etc. Nos gustó mucho el tour. A pesar que llovió fuerte en el retorno, todo fue muy tranquilo y controlado.

Gracias Lalo y Mario por llevarnos a bonitos arrecifes y a ver las estrellas en El Cielo. Nos gusto mucho el Ceviche. Estuvo una muy buena experiencia a pesar de la lluvia en el regreso.

Conocer la vida marina, el ecosistema y lugares increíbles es una experiencia que tienes que vivirla. Excelente servicio de Mario el capitán y Lalo el guía que nos hicieron pasar unas horas muy agradables. Gracias

Uno de los mejores snorkel que he hecho en mi vida si no el mejor! Vimos rayas, peces de colores por todos lados e incluso una tortuga! Lalo y Evan super cercanos nos hicieron pasar un día estupendo. Muy muy recomendable!

A pesar de la lluvia o el tiempo menos favorable el trato fue excelente y lo pasamos tan bien que todo el mundo salió más que satisfecho. Gracias Lalo y Max (creo que ese era el nombre del capi) por este día tan maravilloso!!

L’expérience a été parfaite du début à la fin. À l’arrivée la prise en charge est rapide, un van nous emmène jusqu’au bateau. Le bateau était grand. Le snorkel était génial, beaucoup de coraux, de poissons, raies, étoiles de mer... Je recommande!