4.9 · 47 reviews
Lachance16
September 2023
FYI WE DID NOT SAIL with this company bc they canceled it when we would not bypass the platform we booked it with. Beware if this company contacts you directly asking you to bypass the reservation platform you booked with to book directly with them to "save money" because of "recently raised fees". If you refuse they may cancel your booking completely! This happened to us, therefore we had to scramble to book something else. After they asked us to cancel w airbnb where we had booked it and rebook directly with them I said we'd think about it. We had a very busy week and I was not able to get back to him immediately. I then did a little research and I saw a few reviews (including on TA) from people saying they were having a hard time getting their refund so I was uneasy being dishonest and bypassing the platform and then having to chase after our refund if the trip were canceled for any reason (ie weather). I also saw a review from a year ago of someone saying the same thing happened to them - that they were contacted and asked to cancel and rebook without the 3rd party platform "because of recently raised fees" - so this was not a new tactic. I did not cancel our reservation via airbnb. We felt we should keep it as we had already paid in full. 36 hours later I got a message that our trip was canceled by them. Unreal. If they do not want to lose money on 3rd party commission fees then they should not work with any 3rd party booking agencies like Trip Advisor (where there are 3 negative reviews about this) or Airbnb. We are more comfortable using recognized platforms where we know we can obtain a refund when appropriate. The integrity of this company is questionable in our opinion. I am sure people have had nice excursions with them - we weren't given the chance as we wanted to keep our booking via airbnb. I have a full text exchange showing that they asked us to cancel with airbnb and rebook with them to bypass the fees. When I did not do this they canceled our reservation. Period. Nothing here is fabricated despite the angry response from the owner on Trustpilot. I already stated that we did not sail with them. I have nothing against people trying to save money, or have better profits for their business but to force someone to cancel and rebook "or else" is unacceptable. So this is just a heads up to my fellow TA travelers.
Michael C
July 2022
Terrible communication and experience. We booked the 5 Island tour on Tripadvisor and I got a message from the company on WhatsApp asking me to cancel and rebook directly so that they could save the fee. That should’ve been a red flag, but I agreed. This was 5 months in advance of the actual trip due to us planning to go on a Saturday in high season. The night before we are supposed to meet at the dock at 7:30am, I decide to confirm the meeting location. I wrote to them on WhatsApp at 11pm and got an immediate response… telling me that the trip was canceled! I was horrified, because at this point all other trips to Hvar through other companies were fully booked and it was our last day in Split. The rationale provided was that there was high wind, but that was obviously a pretext. There was no wind the next day! My guess is not enough people signed up so it wasn’t worth their while… he admitted that he “lost a lot of money.” He also pointed out that fuel prices had gone up, as if that was my problem… I wanted to cancel but that would mean having no boat trip at all. He said I could join their other tour which just goes to closer islands. I begrudgingly agreed. They said they would refund the price difference between the two tours, but that would have to wait until their accountant came in on Monday. Then comes the trip itself. There were 15 people crammed onto the boat with seating for 12, further bolstering my theory that they added us to their other tour to consolidate and save money. But whatever the reason why we ended up on this tour, even if the wind excuse was true (which it wasn’t), the truly unforgivable part was the HORRIBLE, RUDE “customer service” onboard. The skipper and captain looked angry and gruff the entire 10 hours of the tour. No introductions, no explanations, just “first stop, 2 hours, enjoy”, “now you swim for 45 minutes”, etc. They clearly had no interest in being there. They didn’t offer snorkel equipment and seemed annoyed when I asked. They were mostly silent except when they joked between themselves in Croatian. I asked if there were fish at the location we had stopped for snorkeling, and one said “how do I know? Fish move around.” We tried to enjoy our day, and we were grateful to be on the water, but the rudeness of the tour operators made it difficult to truly relax. It’s a pity because the boat is nice and the islands are beautiful. CHOOSE ANOTHER COMPANY. These guys are unreliable, shifty and rude. Oh, and the boat doesn’t have showers or a toilet as promised. But that was the least of the problems.
810vivianek
September 2021
The tour was excellent! Matej and Ivan were great guides. We went to the blue cave, the blue lagoon, explored an underwater ship wreck and saw some of the islands. Our guides offered us a number of options on what to do and were very flexible with regards to the programme. The boat (including a toilet, a sun deck and beer!) was far more comfortable and spacious than the other tours we saw. I highly recommend this tour, we had a great time :)
dzenanasakinovic
September 2021
Where to begin! Like the title says, here is your sign to book an experience that will truly be unforgettable - as this experience marks off a few very important boxes: ✅ - easy booking ✅ - quick responses ✅ - knowledgeable & fun loving crew ✅ - incredible sights/ stops ✅ - you’re on a pretty sweet boat in the Adriatic all day (what more could you ask for) Unfortunately with how the weather played out, the crew has to switch up our tour a bit to keep us safe meaning we were unable to visit the blue caves. Some things are just out of everyone’s control…HOWEVER, we didn’t feel like we missed out on anything! We saw incredible towns, swam in crystal clear waters and danced the day away. Pro tip: Go during the off season or right at the end of the season. The stops aren’t crowed and you feel as if the sea is yours alone to swim in… and if you’re like us, a little extra attention and chats are well enjoyed. Reason you shouldn’t book: none or you’re not a fun seeking person who wants to have a bad time.
Tour60289431291
September 2021
If there was an option for 6 stars I would give it for this experience. As we depart from Croatia and discuss what we loved the best it was this day at sea! The owner/skipper Duje and his first mate Ivan went above and beyond to make it the BEST. From the very beginning of the booking process till the actual day Duje was very accommodating and his communication top notch. We did other private speed boats in Croatia but by far this was the most personalised and fun! My only suggestion to others is listen to what Duje suggests as far as what to see. He is a long time sailor and truly only has your best interests at heart which is not always true with tours. Not only did we Have an AMAZING time we have made friends for life!
Liu L
September 2021
We spent the full day on island hopping and it was an amazing experience with the crew. They are fantastic and professional, offered us great suggestions and full flexibility. Would highly recommend to everyone!
MarilynMcD21
September 2021
This is my second trip with Bonaca, Duje and Ivan were fantastic and you spend the whole day (10 hours) with them. The only schedule is to get to the blue cave first thing so you can avoid the queues after that it is flexible. We went to the blue cave, then to a hidden beach off the island of Vis, spent some time in the blue lagoon, followed by a beautiful meal in Hvar at one of the local restaurants. Water, sodas, beers, and wine were provided. There was loads of room on the boat with the option of lying out on the day bed on the back of the boat. I have done other boat tours in Split and I have to say that Bonaca goes over and beyond for their guests to ensure to make the day a personalized experience for everyone. Duje and Ivan have a wealth of knowledge about the area and will give you the history of the islands as well as give you recommendations of restaurants in the area (which were all fantastic). I would honestly say stop looking because you found the right boat tour and these guys will ensure you have a fantastic day.
Passport37911997415
July 2021
Customer service was unexpectedly exceptional. I didn’t think when coming to Croatia, I place I have never visited, that businesses would operate at a fluency similar to the USA. I was pleasantly surprised. Leading up to the trip I was getting personalized messages about my upcoming experience that got me excited for what Bonaca had to offer. On the day I arrive at the Harbor (ask for specific instructions on where to find the boat), I was met with confusion when I couldn’t find the boat. Turns out the owner’s wife went into labor and things unraveled. But he found a tour that I could join and while I wouldn’t have picked that tour, it was a fun day until the ride back when the weather turned. All this happened and the owner was checking in on me all day, even with a new born, and even called me after the tour and extended a refund given the situation. This level of customer experience is something you should put as #1 priority when picking a tour. Because of all those crazy things hadn’t happened, it would have maybe been the best day of my two week trip. I’m impressed with this outfit, I recommend this experience, and I don’t think you can find better in Split. Do this tour, BRING GOOD WATER SHOES, have the time of your life.
scotthW1398FI
June 2021
Duje offers an amazing and personalized tour of the most beautiful waters in the Adriatic! We went to the blue caves which are ridiculously beautiful, the water literally glows blue inside. Then the blue lagoon has the clearest turquoise waters I've ever seen. We stopped to eat lunch on the island of Hvar in a beautiful village. There was beer on the boat and the captain will tell you interesting facts about all the places you stop. The trip was 8 hours, more than worth the money. There was plenty of room on the boat. Best money I've ever spent.
violet p
October 2019
I loved it and in between the trips to the islands we got to ride on the back of the speed boat[sun deck] and the blue cave was so pretty and we also got to learn, the blue caves were a bright brilliant blue [ALL NATURAL!] . I went snorkelling in the blue lagoon after the trip to the caves. I had never snorkelled before so the not very deep water comforted me . Quickly after that though I swam deeper and saw some really cool fish. After that wonderful experience I got the great chance to drive the speedboat instead of the kind caring captain name duje overall I totally recommend for anyone who wants to have a great day (review from Isaac age 9) Thank you Duje for a fantastic day, we had an amazing experience in a friendly, fun environment - the best trip #welovecroatia 😍🤣
P9086HSmarys
September 2019
This was our favorite day of our 15 days in Croatia. I can't say enough about the crew of the boat. They were professional, fun and entertaining . The boat is new and well equipted. All of the stops and restaurant suggestions were excellent. We had our favorite breakfast on the first stop. There is a lot written about the blue cave, but nothing can get you ready for the true beauty of it. These guys have the timing down, they know all the good spots to stop and you feel really well taken care of. We even loved their play list. If you have a day to spend and are trying to decide on what to do, choose this tour. You will not be disappointed.
Craig G
September 2019
Croatia is a beautiful country, with so many magnificent things to see and do. So it is very hard to pick a highlight of touring the country. But our boat trip with Bonaca was definitely that - a highlight! We had a group of 11, so it instantly became a private tour for our group. The boat seemed new, and was spotless. We had a Captain - Marino, and a tour guide - Teo, who were both awesome and took great care of us. The tour itself included Vis, a beautiful Island to visit; the Blue Caves, which is amazing to see; and Hvar, which is a stunning town (wished we had a little longer there!). We also stopped at the Blue Lagoon for a very refreshing swim in the clearest waters I have ever seen. A fantastic breakfast was included in Vis, and we were recommended a great restaurant in Hvar for lunch. Cruising back into Split at sunset was just the icing on the cake! I could not recommend this tour enough. From the booking process, to payment to the actual tour, it was all easy, and resulted in one of the most wonderful days I have ever had (and I think I am speaking for my entire group there). This is a group of family and friends from two continents, and every moment we have together is precious. It is so wonderful to go on a tour that has given us another amazing memory to cherish. Thank you Bonaca!!! Thank you Duje, Marino and Teo. You guys are the best!!
marysE9318VN
September 2019
Eight of us went on this trip on September 21. One of our friends said “ it was the best day of her life”. It was really exhilarating. From the moment the captains introduced themselves we knew we hit the jackpot. The boat is beautiful and our skippers were super welcoming. Everything on this tour was amazing - starting with the breakfast on the island of Vis. We then went to the Blue Cave. I wasn’t sure it would be worth the trip but it was everything that was advertised. The cave and the blue colors of the Adriatic are something I will always remember. We had a wonderful swim/snorkeling stop and ended the day on the beautiful island of Hvar. We had one more delicious meal and hiked up to the castle and then headed home. Even the playlist on the ride was perfect. If you have a day in Split and the weather is good you can’t go wrong with this trip. Do it!
Catherine C
September 2019
We went on the blue cave tour today and it did not disappoint. The road to Vis was long, but so worth it. Great way to see a more remote island, breakfast (included) was delicious and we had a bit of time to walk around the port. The blue cave was incredible, we did not wait for long since it is out of high season, which was great. We then did a bit of sight seeing around the other side of Vis and Tony and Karlo taught us a lot about the history and geology of the island. They answered all our questions and were very patient. We then went swimming to the blue lagoon. We had a lot of time to explore with the snorkeling equipment and to enjoy the sun afterwards on the boat. The water wasn’t cold, to our surprise! Next, we had lunch in Hvar. The restaurant they recommended was very good, pricey, but so is everything around this island. We had time to walk up to the fortress and take pictures and to wander around the city. We headed back to Split while the sun was setting. Beer and water was included. They also had blankies and warm jackets since it gets pretty cold in the sea in late September. I think the trip was amazing because of Tony and Karlo, we also had a great little group of 12 who got along very well. Great day, money well spent!
rachmcco
September 2019
My boyfriend and I had a fabulous time with Duja and Laura on the Bonaca boat trip. They were both extremely professional but also fun and friendly, telling us their fascinating stories throughout the whole trip making it a very personal experience. They took us to places where none of the larger tourist companies visit, including private caves, a sunken submarine, and also to see a submarine shelter from the Second World War in addition to UNESCO world heritage site the Blue Cave. Luckily we didn’t have to queue for hours as they purchased the tickets then we left to go for a swim. They were flexible with the schedule so it gave us plenty of opportunities to jump in the sea and swim, making it an adventurous but also relaxing day trip with no strict time limits. Throughout the day we stopped at multiple different islands where we ate at local restaurants (the food was delicious and so fresh!) and drinks were provided on the boat. By the end of the day all 12 of us on board were dancing and singing, adults and children alike! I would highly recommend this boat trip with Duja and Laura to anyone in Split who wants to have an unforgettable day with a great atmosphere on the boat.
597alpanav
September 2019
Don't look any further for your best day in Croatia!! If you want a fab day on a beautiful boat (not a glorified dinghy) this is for you. Duje was super helpful from the outset and helped with a pick up. The day itself was well planned and thought out with stops to avoid the crazy crowds and lots of time to enjoy ourselves. Breakfast was excellent and in the town of Komize. No queue at the Blue caves. Found a great spot to swim and then sun bathe on the back of the boat. We then went on to Hvar for a fab lunch and explore. Toni & Nadja went out of their way to make sure we had a great day and all of the people on the trip were great company to boot. Lots of laughs!! My husband is a non swimmer and he really was at ease in the water too. I'm already hoping I can squeeze another trip in with these guys to Brac before I go 🙏
genevrad
September 2019
We took the Blue Island tour yesterday with Tony and Alia and had a wonderful time. They were fantastic hosts and good company. Bonaca Tours is very reliable and professional and went above and beyond our service expectations - including accommodating special arrangements. We highly recommend a Blue Islands cave tour with Bonaca as not only an escape from the crowds in Split but for a very memorable and enjoyable experience.
Discover162940
September 2019
This trip was amazing and Tony was the perfect host. The boat was new, extremely comfortable and was small enough to be able to access places that larger boats can't. We'd been on another boat trip the previous day and wish we hadn't wasted our money. Make sure this is your one and only boat trip you take, you will not be disappointed.
Stephen R
September 2019
Just got back from a fabulous tour of Vis, Blue Caves and Hvar. Excellent tour guide/ Skipper in Tony who couldn't do enough to make the day special. I don't usually bother with reviews but this was fantastic and this tour with these guys is a must when in Split 10/10
shantanutarey
September 2019
After learning that other tours take you on a glorified dinghy basically for a whole day, we decided to book this tour since it specifically mentioned using a comfy new boat and boy was that the best decision of the trip. Tony and Carlo were amazing hosts, very professional and fun throughout the day. And the boat was really new and nice! Our first stop was the village of Komiza a small fishing village, and famous for their wine. We had a delicious breakfast here included in the tour. Next we went to the blue cave where Carlo purchased tickets for the cave, which has to be entered through a smaller boat. The blue cave is a must on your trip to croatia. After the main blue cave , they even took us to a mini blue cave where we were the only boat apart from one other and they left soon, so we had our own private swimming spot. My wife does not know swimming well, and tony gave her a life jacket and offered to escort her there, so both of us helped her swim to the mini cave and she enjoyed it a lot. We also stopped at the blue lagoon with crystal clear waters, and at the island of Hvar where we had the luck of tasting the best gelato of our lives. Afterwards, we headed back to Split :)

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