What an excellent trip including tour of Cajas national park . Our private guide Pedro spoke fluent English and was knowledgeable and personable. The whole day was enjoyable and we highly recommend taking this trip as a means to getting from Cuenca to Guayaquil.

Our one-way tour from Cuenca to Guayaquil was fantastic! Communication from the company was proactive and clear. Our guide, Javier, was a delight - very friendly, knowledgeable, and helpful. Our driver, Homero, made us feel safe the whole time. We were picked up and dropped off at our hotels. We did an hour hike in Cajas National Park, which was beautiful. The lunch stop was delicious with nice views. The stop at the cacao farm was a real highlight - it was a small family operation on the roadside, not a big industrial one. So glad we opted for this tour rather than taking the bus.

We had a great experience with our guide Wilson. The tour was organised very well, from the moment of pick up until drop off. Our guide shared to us a lot of interesting historical facts about the area and he was extremely knowledgeable about local plants. The visit to cacao farm was so lovely! We highly recommend this tour!

Our guide, Sebastian, was pleasant and knew plants, animals, culture and politics and shared his knowledge. I wish we had him on the rest of our trips.

Genero was a fantastic tour guide. The care he took driving , finding a good restaurant, hiking thru the national park, and visiting the cacao farm was all quite excellent. He was interesting and really open to answering our millions of questions. Very respectful. He was also on time. The road conditions were not great through the mountains but his kill at driving was amazing. We strongly recommend this tour guide and the tour. Initially I was mildly interested in the cacao farm. He assured me it would be a good tour. He did not disappoint. I liked that it was a small family run farm as it made it more personal.

From the booking to the en drop off this tour was timely, professional and very organized. Thank you.

Excellent trip with great service! Our guide Diego was very professional, extremely knowledgeable and helpful. We enjoyed learning lots from him, and thoroughly enjoyed the whole day. The company are also very professional, accommodating and very prompt with replies and ensuring that all went smoothly. Thank you!

The Driver Fernando was on Time (10 min early) which we loved .. He was knowledgeable of the Areas we visited on our trip from Guayaquil to Cuenca.. had picture stops and awesome cocoa making experience.. the lunch stop was very good with fresh trout .. good driver, clean van Worth the Fare Communication via WhatsApp app at time of Reservation until follow up was flawless

The booking of the tour was super easy via WhatsApp, we were informed almost immediately about everything we needed to know. Our guide Sebastian picked us up from our hotel in Cuenca and we went to the Cajas National Park. During the ride he gave us lots of information about Cuenca, the National Park and everything about Ecuador and the people that could be interesting for us. In the Cajas National Park we went for a hike for about 2 hours, which was really nice. Our guide informed us about all the plants and animals that live there. We then had a little stop for having lunch at a small restaurant with really good Ecuadorian food before we continued our way to Guayaquil. We stopped at a family, who is operating a cacao farm and got an insight of the cacao production. Sebastian than dropped us off at our hotel in Guayaquil and gave us some tipps about what to do there. All in all, this day trip was one of the best when exploring ecuador. We would definitely do it again!

Wilson was an excellent guide and made appropriate accommodations to the trip based on the poor weather so I could still enjoy the tour.

This worked perfectly for us to get from Cuenca for a flight in Guayaquil that evening! They picked us up around 7:30am and we arrived in Guayaquil around 3:00. We asked to skip the chocolate in order to do a longer hike of around 3.5 hours, which allowed us to see a lot more of Cajas park. It was incredible, the guide and driver were both really nice and knowledgeable about local species and landscape, and we would definitely do it again. Fue perfecto para viajar desde cuenca a Guayaquil para un vuelo. Nos recogemos del hotel a las 7:30, y llegamos en Guayaquil a las 3:00. Saltamos el chocolate para hacer una caminata más largo de 3.5 horas, así pudimos ver mucho más del parque. Fue increíble, y el guía y el conductor eran muy amables y sabían mucho sobre los animales, plantas, y paisaje de Cajas. Definitivamente lo haríamos otra vez.

We hesitated to do this due to cost, but I can say it was worth every penny. My family was much more comfortable with the private shuttle. It was roomy and clean, and the people that drove us there- Fernando and Sonya- were great! We definitely felt we were in the hands of safe drivers. They pointed out interesting things all along the way, making the long drive enjoyable instead of tedious. The restaurant we stopped at was delicious and had a great view. Our favorite stop was the cacao farm, where we learned how to make chocolate and got to taste the cacao fruit (we had no idea the actual fruit was good to eat!) and then the chocolate that we helped make. We will think of the experience each time we eat chocolate from now on. Highly recommend as a fun way to get to or from Cuenca and to get to know the area better!

Andres was our guide and he was AMAZING! He was more than accommodating and truly wanted to give us the best experience possible and properly introduce us to Cuenca's' culture. His English was impeccable, he was personable, and a ton of fun! Andres wore a mask the whole time, in the car and outside, except for this one pic we wanted with him - and he had hand sanitizer ready at every stop. We felt super safe with him! Andres has a background in history from his prior studies and his knowledge and passion for it shined through during the tour and transfer. We also did a day tour with him prior to this chocolate tour and that was equally, if not more, amazing! The chocolate farm is literally in this lady's backyard. We got to taste cacao fruit, roast beans, and make our own chocolate! It was truly a bucket list item for me! I'm only sad it didn't last longer! The shuttle was comfortable and had AC. When we stopped for lunch and snacks, Andres was there to help translate and point out local items to try. The National Park was breathtaking! Coming from Acadia National Park, I see a lot of mountains, but this was truly special. Andres was able to point out different birds and plants that have historical significance. Super cool! He even took us to the highest crossable point of the continental divide! He took pics for us and gave our group time but kept us on track. We're planning on another trip to Ecuador in September and we will defiantly be calling Andres for more tours! Also, his boss, Javier, was also super easy to work with and flexible with our group. Overall, an excellent experience and I highly recommend booking this!

Sebastian was an awesome driver and guide. We also had another tour with him to the Giron waterfall and the Yunguilla valley. Not only was he knowledgeable about the places we went, but he also had answers to all of our general questions about Cuenca and Ecuador. After spending two days with Sebastian, we felt like we made a friend and can't wait to get back to Cuenca to do more tours with him.

Great experience, experienced and absolutely friendly driver . We felt very safe all the time.( thank you Javier) . We stop for a snack in a scenic location and the food we had was absolutely delicious . The only thing I would recommend to the operator is to send a confirmation e mail ( or text) the day before the transfer with a summary ( data, location, meeting point and name of the driver) this would make the full experience even better . I would definitely recommend this operator and I will book again in the future 😊

Wilson is an excellent tour guide! Gave us a great guide of El Cajas, very knowledgeable and polite.

We have used Cuenca Bestours several times over the last year and we have been so impressed with their customer service. Javier doesn’t just treat you like a customer but he treats you like a friend. I’ve traveled a ton in my lifetime and I’ve never taken the time to write a review but I cannot brag on this company enough. On our last trip, we traveled from Guayaquil to Cuenca and we took a short tour through Cajas National Park. My family and I have contemplated stopping at the park several times before we are so glad that we didn’t without our tour guide. Sebastian was our guide and he was a wealth of knowledge. Cajas was breathtaking in and of itself, but our guide made everything come alive. This company is a 10/10. From the moment you book the tour to the moment your tour ends, you will be impressed.

Reaching Guayaquil from Cuenca is quite a trip, first rising 5,000 feet and then heading downwards from the 14,000 peak to sea level. This tour made it the best part of the trip. Cajas Nationl Park is fascinating with a good guide - and Sebastian was a good guide! He knew every plant, bird, flower and tree, as well as all the tricky parts of the path. The lunch was delicious and right for the region, and the visit to the cacao farm was information and endearing. I really recommend this as a finish to a Cuenca trip.

Andres was an amazing tour guide. He was very kind, knowledgeable, and funny. Andres also informed us about Cuenca’s history and nature. We were just blown away. This was an amazing tour and I highly recommend including the lunch! It was a great view and delicious view. I would recommend this to anyone! So happy and thankful we did this tour!

Best trip to the airport EVER! My driver, Wilson, was not only an excellant, thoughtful driver, he is an experienced tour guide. He pointed out geographical features throughout the trip. I learned a great deal about beautiful Ecuador. Thank you!