4.6 · 30 reviews
NorthStar37621538503
May 2024
Hello, I usually never write bad reviews about anyone but this was much needed. Me and my wife booked a private tour to dolomites. It costed us 850 euros. What the agency (Venice Events) initially offered us that you can go to Ortisei, Lake Misurina, Lake Auronzo, Cortina since its your private tour and not a group tour (In group tour, Ortisei is not included) We paid 850 euros and booked the tour for both of us. Next day we were supposed to meet at 8:15 am at the meeting point Piazzle Roma and we reached on time. FIRST MISTAKE OF THE AGENCY: LACK OF INFORMATION Surprisingly, we were not given the driver and the car details prior by the agency and we wasted first 15 minutes in just searching the driver. We called the agency four times and even sent a whatsapp message but they were least bothered to answer or reply. But finally we found the driver after a long time. SECOND MISTAKE OF THE AGENCY: NOT ANSWERING CALLS OF THE CUSTOMER AND FAKE PROMISES After we met the driver he told us about the plan of action and he said we will go to Ortisei and return back to venice at 5:00 pm. What about the other places ? We were shocked to hear this as this was not what we were told while paying a hell lot of amount. Wasted another 15-20 mins in this argument. Again called the agency to reconfirm but still they did not answer our calls. Anyhow we agreed to the driver and cancelled Ortisei and just went for Cortina, Lake Misurina and Lake Auronzo. THIRD MISTAKE OF THE AGENCY: BEING RUDE TO CUSTOMERS We requested the driver to cancel lake Auronzo and take us to Lake Braies which was equidistant and we would reach Venice after that at the same time The driver was so rude to a point that he started arguing in a very disgusting language with my wife. When my wife asked him why was he using such a language and high tone he replied ‘THATS HOW WE ITALIANS ARE’ We had to get off the car as the driver was shouting on top of his voice. We were just shocked to listen how the agency talks to their customers when the rude behavior was reported to the agency When we booked the tour the owner of the tour told us since its a private tour you can fully customize it but just need to keep the time in mind which we already were following Please beware of them as they would be extra sweet while booking the tour but wouldn’t even mind a bit if u are in trouble or their car drivers are rude to you. Infact it seems they themselves book the cab drivers through some third party agency Since even the driver wasn’t given half the information Writing this elaborate review so that someone else’s hard earned money is saved!! Not sure about their group tours but refrain from booking their private tours instead go for self drive and save your trip from getting spoiled.
Sarah_K
April 2024
unfortunately, it was snowing and we could not see anything from the main attraction. wish they could have warned us about it and did not go through the trip and gave us a refund.
Emily M
October 2023
Our guide, Simone, was the perfect guide. Funny, relaxed, knowledgeable, patient, and he was strategic about how we toured. He offered our group the opportunity to do a couple of small walks around mountain lakes, which the three couples readily agreed to do. He gave us history and my favorite part was how much he talked about habits, routines and nuances of Italian life. Very lovely. The day went quickly and was worth every penny. Stunning locations. I wish I had booked him for a longer hiking tour!
Miriam_c
October 2023
Simone’ was fantastic—knowledgeable and humorous. The drive was beautiful and afforded us a nice nap on the way back to Venice. Dolomites were amazing and Cortina was an especially nice town. We will be sure to watch the 2026 Olympics and recall our time there! What a nice break from the hustle and bustle of Venice!
Navigator37728199284
October 2023
Simone was absolutely awesome. He was very knowledgeable and funny at the same time. I strongly recommend Simone to guide the Dolomites tour!
Mark_K
October 2023
Fantastic excursion. Our driver was Simone, and he was informative, funny, and accommodating. It didn't hurt that the weather was almost unbelievably good. (I tried to post photos, but the Viator site doesn't work.) I can't vouch for any other drivers, and you could always get bad weather, but our experience was A+.
Gina A
October 2023
The tour with Simone was more than expected. His light sense of humor combined with a depth of character made the entire day so enjoyable and refreshing to my spirit. It was wonderful not to have to navigate while hearing about information and history of the areas we passed and visited. Our group left on time and the van was comfortable, with Simone supporting each person in the group with ease. Highly recommend.
Andrew_D
September 2023
Amazing tour. The scenery was just breathtaking, and the drive itself was very relaxing. The stops were spread out perfectly and the whole day went by with ease. Our driver Simone was fantastic, so funny and so informative. Couldn't have been more perfect. It was a great teaser of the dolomites, my wife and I highly recommend this to get and see what is on offer in a short period of time.
Alexandre_M
September 2023
Beautiful part of Italy. Wonderful tour, great guide/driver. The dolomites are such majestic mountains.
LovinWhatGodMade
September 2023
Absolutely stunning beauty in every stop. I could easily go back and spend a vacation in this area. Our driver, Alberto, was a great and safe driver, friendly, and tried to answer questions in broken English. He was prompt and met us were described. Don’t hesitate!!!! Favorite excursion while staying in Venice.
X7076QUsarahl
June 2023
What a wonderful day! Our guide, Simone, was full of joyous wisdom and helped shape a beautiful and easy day. His suggestions for little walks and places to pause were perfect - they day was relaxing, easy, and stunningly beautiful.
601pamg
May 2023
Fantastic day trip to the Dolomites with our wonderful guide Simone. Enjoyed the beautiful scenery and walk around the lake. Cortina was a great stop and we had a nice overview of the history of the city and spent free time walking around. An excellent excursion that was worth every penny!
mrunfola
September 2022
Gorgeous area and glad we went…needed a better balance @ stops- not enough time to even briefly shop
Roman_B
August 2022
Con: We did not go to Lago di Braes as was originally advertised and I believe they actually changed the tour description like the day before. Pro: We did go to another beautiful alpine like though, called Auronzo. Con: We spent like 15-20 minutes at several locations that were towns with shops versus going to more nature that we had hoped. Pro: We did spend a couple hours by Lago di Misurina. Con: by that point everyone needed lunch and by the time we ate there was no time left for nature. Overall: the Dolomites are unbelievably beautiful and we wished that we got to spend more time in nature experiencing it rather than in the car rushing from one town to another. One highlight, our guide Miriam was lovely.
Julie I
August 2022
Our full-day tour to the Dolomites and Cortina was a wonderful trip. Getting out into the countryside anywhere is always magical. You leave the city and its energy behind for a more relaxed, enjoyable, true experience. Our guide, Simone, made the day perfect!
fmarchi90
August 2022
Amazing Experience and Cortina and Dolomites in this period are the best place in the world! Must see
Connor_K
July 2022
Exceeded my expectations. I was blessed with a good group and amazing weather. Our guide Simone was fantastic and assisted me with some travel plans I had in Northern Italy off the normal tourist route. I have 3 more weeks left in Italy and I’ll be surprised if I am able to top this experience. Definitely a day I won’t forget!
lecarrier23
July 2022
Simone was a fantastic tour guide who was knowledgeable and funny. Great views at every stop and worth the trip!
courtneylO5021WD
June 2022
It was a most excellent experience with a great tour guide named Simone. I loved walking around the lake and eating local fare nearby. The scenery was majestic and great lookout points were chosen for photos. I recommend this tour. I only wish I could have stayed up in the mountains longer. This tour packs a lot in.
Katie_C
June 2022
We had a great experience with our guide Simone. He was knowledgeable about so many different places (he's been working as a guide for years in so many different locations it was great to just talk to him in general.) Unfortunately, it was a bit rainy for our trip to the Dolomites. However, it was still well worth our while going. Just make sure you check the weather before going on this trip. Both the days directly before and after we went it was warm and sunny in the Dolomites. However, on our trip it was in the 50's (Fahrenheit) and as I said rainy. Just make sure you dress accordingly!

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