4.1 · 20 reviews
RouvanaTours
March 2024
The best company in the UAE doing safari and city tours ,We booked safari it was really good. The safari driver was great food and other services were awesome I will definitely recommend choosing choose Tours for better services
tbonga
February 2024
The Big bus tour is a great way to see Dubai! The audio guide is a must. If you’re going to be there for more than a few days, get the multi day ticket.
I6867XYolivers
January 2024
It was alright. Not super but not disappointing either. We thought the Oasis would have more to it. It was nice but that's all. Along the way, we saw the Sheikh Khalifa Bin Zayed Grand Mosque with its' resplendently decorated and massive Dome. It was not yet open so we were not able to see its interior but if its exterior is any indication, it must be fabulous as well inside.
namanmodidigital
January 2022
I had one of the worst experiences with Thrillophilia & Rayna Tours. Their support is one of the worst I have ever seen and there won't be a single person who will attend your call during the trip.   I have booked 7 days tour with Thrillophilia and they hired Rayna tours to plan my whole land package. On the first day, they missed my first private tour to Ain Dubai. They kept me waiting for the whole evening and spoiled the first day of my trip. During the whole conversation, they didn't pick up my call and kept on tagging different people on WhatsApp group. Eventually, they canceled the trip and told me to plan it some other day. Reason they gave is that they were not aware of my flight timings. Refer the screenshots for proofs.  Then I have private pickup planned from Atlantis at 7:30 PM. They missed that and kept me waiting outside for 1 hour. Eventually, I have to take a private taxi to reach my location. For that, they promised to refund but till date their no response from them. Again they are tagging one person or the other during the whole conversation. But not even a single person is taking the responsibility for that. This was the worst experience I ever had. Check the attached screenshots.   For my last day, I have a private transfer to Miracle Garden. I requested them to drop me at Dubai Expo which is in the middle but they refused and started asking for extra charges for the same. Again I have to arrange a private transfer for the same and they didn't cooperate at all.  Honestly, their entire support is pathetic and they will simply spoil your trip doesn't matter how much you have paid them. I would suggest never to opt services from this company in future. ALL OTHER REVIEWS ARE FAKE SO DONT TRUST THEM. Its been 2 months I'm requesting them to refund me for the money I have paid for private taxi's but they have started tagging again. No-one is responding on this matter also. Refer screenshots.
786sakinaj
December 2021
Overall experience was good. Our guide Kamran Khan was knowledgeable and he knew about UAE history and culture. He took us to an economical and authentic place to try camel meat, which was a good experience. But the coordination between booking agent and guide was not at all good, due to which we started 1.5 hours late. Though our guide tried to cover up but still it was a rush trip and we reached mountain top when the sun was on our head. We could not enjoy an oasis walk, which we were really looking forward to on a sunny day. Visiting palaces wasn't fascinating enough, would have loved an oasis walk instead, as we are nature centric person and that was one of the reason to book this tour.
DanfordJanet
November 2021
I booked several tours with Rayna, however, I will have to admit that my best experience was on my Alain Tour with Kamran Khan, he was the best guide I had, he was very knowledgeable, I absolutely had the best lunch in my entire vacation time while with Mr. Kamran, he took me to an amazing place! I wish I could give Mr. Khan a 10 stars instead of 5.
ez786
November 2021
Amazing service and well worth the money the ain Dubai had beautiful views. Also used Ryna for Laguna park kids loved it and price was excellent with meals included.
meibo
October 2021
I bought the tickets, never received the tickets and no one replies to email, phone numbers dont work. Is it a scam
ParthT75
October 2021
It was am amazing tour. Tour guide Mr. Kamran Khan was truly knowledgeable sharing us right and detailed insight about UAE
dhruvp635
September 2021
Amrish and zaman had a very seamless way of explaining how history unfolded in Dubai. And then as we went around, he was able to point out how Dubai's current architecture, carpentry, religion, and culture was tied up to its history
stephanie c
August 2021
It Was a really good expérience Thank you Ali your are an exceptionnel driver Thé day was perfect and you take care about us
shardaindia
February 2021
we enjoyed a lot afternoon city tour with faizan masood it was great experience for us thanks rayna tours
ViditK11
February 2021
Jumeirah beach, palm beach It's really amazing half day city tour with guide mr. Kunal bhavnani, he covered all the part of city tour, explaining each n everything about the city, which was very useful to know, we enjoyed a lot, thanks mr. Kunal bhavnani , surely will suggest your name as a guide for tour to dubai
hareeshr1991
February 2021
Guide was good enough to explain us about Dubai, it’s culture and places we visited. Really an amazing experience To get to know dubai
subhrajeet1989
October 2020
Our first ever Dubai tour was absolutely amazing. We have almost covered all the main attractions of the beautiful Dubai city. Specially it was great to have Mr Awais Mohammad as our tour guide /driver . He has given detail information about each and every place we visited. Travel consultant Mr Ozair Hussain offered us very attractive deal in our "Full day city tour " . Me and my friends all are extremely pleased with this tour and love to visit again surely ....
Londoner1702
April 2019
At the beginning I thought it was a little too expensive, but after I took this tour with tow excellent guides Mr.Faisal Raza and Toqeer Don, things changed dramatically. They took us to the Khalifa Building, Deira, the Dubai Mall, and then to eat to a very nice restaurant, afterwards they took us to the beach and to the Palm where we visited the great park over there. In one word,fantastic, worth every penny, if you want to have a relax day visiting the hot spots of Dubai, this is the way to do it
riyac297
December 2018
We booked online, we were given confirmation email and all. We get a call saying tour is fully booked and not space but they will call back to confirm, nothing came back. Called them few hours later around 9pm, and they said we will pick you up around 8:30 - 9:00. nothing. Called them at least 10 time, hung up like 8 time, wasted all our bloody credit. Never replied email. BIGGEST SCAM FUNNY THING, CAN'T EVEN REVIEW THE TOUR, CAUSE WE NEVER WENT ON THE FKING TOUR.....
Linds
September 2018

We were a little disappointed in this tour. First they came 1 hour earlier than the time on our ticket which we had paid extra at our hotel to have breakfast included which we missed. Many of the attractions were closed so I suppose I should have done my homework better but they could have had disclaimer's in the writeup for certain days or not sold the tours on these days. Also I thought we would have had more guidance around the palaces and especially the irrigation systems but it was more just a taxi service to get you to these points of interest. We were lucky to find an employee at the irrigation systems who took the time to explain a few things to us in English thank goodness. The driver was nice enough just did not get a lot out of this tour.

Natasha S
December 2017
Adnan Sabir --U made the trip memorable .A wonderful guide for the entire trip Though i was not carrying the attire for Mosque.Thanks to the guide he gave me the attire for mosque however i forgot to give 2 dirhams for that :) Thanks for the wonderful memories ! The only beautiful girl in the bus from Delhi -Ms Natasha
Adee B
October 2017
I used Rayna Tours for 2 days, myself with a driver Mr S. Day 1 we went did a 6 Emirates tour from Dubai up to RAK, through the mountains to Fujairah and back to Dubai. Day 2 we went to Al-Ain. Mr S was extremely patient, took me to all the museums I wanted to go to and put up with me being fascinated by the camel market. Very good way for a lady by themselves to see alot of the UAE safely for a reasonable price

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