Good way to see explore palenque. Feels a little rushed at the waterfalls and too much time at the ruins. The company were nice enough to let us bring our luggage (strapped to the top of the van) and allowed us to stay in Palenque for the rest of our trip. FYI - No English and there was hardly any signal for Google translate; just to confirm the plans for the day. -Also try to be picked up first as the back row is very tiny and it's a very bumpy ride.

This excursion was brilliant. The waterfalls were each very different, but both beautiful and Palenque was amazing. Being able to fit three fantastic visits into one day was well worth doing. It was however a very, very long day - more than 12 hours of driving in a small van along windy roads with what seemed like an infinite number of speed bumps. You start very early and don’t return until the late evening which was fine for me, but isn’t for everyone. Worth packing a travel pillow, snacks, water, hand sanitizer and bug spray. There was a slightly more expensive option for an ‘English speaking guide’ which my partner and I opted for as our Spanish is minimal. Don’t pick this - there’s some sort of miscommunication and an English guide wasn’t provided for us, nor others who did the same having looked at other reviews on Viator. We complained about this after the tour and were provided with a partial refund. You should also note that the driver did not speak English either so confirming timings was a bit tricky. So, in summary, a fantastic (albeit long and tiring) day, but maybe avoid if you are specifically looking for an English speaking tour (these are apparently a lot pricier FYI) or suffer from travel sickness.

As there are many travel agencies in San Cristobal that do identical day-trips, it is hard for one of them to stand out. As long as you walk around and ask in a few places - you will quickly understand what is the standard price - just don't book any tours in your hotel for double the amount! When we went on a day trip to Palenque, one of the villages we were driving through went on a strike, and were not letting any cars pass through throughout the whole day, no matter how hard we tried to talk them into it. Unfortunately we had to leave our guide & minibus there, "cross the border" and arrange another local guide on the other side as we were determined to see the sights. In the end it all worked out well, and when we returned to San Cristobal and spoke to the travel agency owner - he was very apologetic about the experience we had and refunded us a very fair amount of the sum we paid. Unfortunately the driver didn't speak English and when our minibus was stopped by the locals it was hard to communicate about the situation and the way out of it, but luckily other tourists on the bus helped us out

The best of Misol HA IS ITS WATER very fresh cool to swiim the first on from the parking and comedors area is th biggest, taking the tours to this site is the best.

Booked with otisatravel through our hostal. Leaving from San Cristobal around 4 a.m, tie your seat belt and hang on tight. This trip was really not comfy, if you have back issue or can't seat for more that two hours, don't try it. The time allowed at each site is more than enough, and they are beautiful places. Is just the whole trip who's tiring and make the whole experience not that enjoyable in the end. We choose to stay in palenque after the tour, that's an option they gave you before you leave, and I would recommend doing that ! The one who went back to san cristobal left around 5 p.m from palenque with 8 hours ahead... That means they probably arrvived in San Cristobal around midnight, if they arrived ^^ Overall, that's a good tour if crazy driving on mountains road for 8 hours do not scares you.

I went with this agency in 2 tours and i was very pleased: easy going communications, trustworthy, super drivers and the best well prepared and pleasant tour guides English speakers i ever met. Ask for Julio, Sergio or Elias they are the best!

The sites exceeded our expectations. The food was good. However, the van was uncomfortable. The road was awful with hundreds of speed bumps that slowed progress to a crawl. The driver made no effort to modulate his language for the Spanish impaired. Fly to Palenque!

The tour has too much destinations. The Cascades are great, but if you want to take a swim you'll be in a hurry and everything will be too fast, since the trip to Palenque is almost 5h30 driving with curves and topes. When we arrived in Palenque the driver, that is the only person from the San Cristobal Agency present all day, told us that there would not be a guide in English for whom we payed an extra 20 on Viator even though we had asked repeatedly during the trip. So we got very angry and asked again firmly, and they gave us, after a bit of wait, a young local guy that didn't seemed an official guide but in the end worked well because was guiding only the two of us. You'll spend a long time on the van, and when you'll arrive in Palenque, that is absolutely amazing, you'll have only one hour to see all the ruins and do the guided tour, that is superficial and not exhaustive, since you'll have time only to see the first temple and the Palace. And more, when you'll arrive in Palenque you'll be asked for the Wlaking in the Selva for extra Pesos for all the group.
Finally, the tour is cheaper if booked in San Cristobal in one of the hundreds of agencies.

The road is simply awful. Up and down, left and right.. with lots of holes in the asfalt & bumps every 200mt ( no kidding). As mentioned drivers must atop and accelerate every time .. A) every travel agency does exactly the same ( leave at 4am, have breakfast at the same place & drivers drive basically one after the other, all at the same time). Do not waste time to find the "best one". B) take a place in palanque if you dont want to experience 11h+ of drive in tiny vans. We regret we didn't.. C) do NOT have heavy breakfast or lunch.this would result in an nightmare for you and the rest of the group you ate travelling with. D) waterfalls are not as described. Quite poor actulally. E) PALANQUE is beautiful but very small. 2h with a good guide are enough

Be prepared for awful roads which locals seem to have dug up every 100 yards so tour vans have to stop or slow down to buy tat. The stop for the breakfast for all the tour vans is grim. The falls are stunning but suffer from an over zealous array of natives selling stuff. Palenque is worth a day on it's own as there is a lot to explore.

Amazing bumpy tour! Every single location was fun and beautiful! Warning: the ride is about 5 hrs each way, and there is alot of curves and bumps. 400+ of "topes" along the whole road. Also, make sure your group respects the length of time in each location. Have fun!!

We paid an extra $10 each for an english speaking guide. We only had a spanish speaking guide with no english. This made following instructions difficult however we got by. The real dissapointment was at Palenque when we missed out on all information/history on the tour.

Incredible experience. Cheaper to buy at the office in San Cristóbal than through Viator, fyi.

No nos dejaron esperar en la camioneta ni en la parada de ida (sobre las 6.30AM y después de habernos recogido a las 4AM por lo que estábamos super cansados), nos hicieron esperar fuera de pie durante 45min en un lugar con mal ambiente y un hombre que parecía peligroso merodeando. A la vuelta igual, 45min de pie y al sol después de una actividad muy cansada, en vez de esperar dentro sentados. Se preocupan más por las cosas del bus que del bienestar de las personas. Me parece peligroso. Cuando lo comenté al servicio al cliente me tocó una persona que lejos de ser resolutiva y atenta me pareció que no le importó nuestra experiencia ni seguridad y no me gustó su forma de dirigirse al cliente después de exponerle un problema bastante grave, esta persona es Georgina Medina. Menos mal que nuestra experiencia en Chiapas siempre suele ser buena y con gente amable no como en esta ocasión que nos tocó lidiar con un proveedor de servicios deficiente y poco profesional.

Realice este tour a traves de la agencia pasion por chiapas desde san cristobal, los buses son un poco incomodos y tienen mal aire acondicionado . Sali a las 4:00 am hacia las cataratas , el bus para en la mañana en un restaurante donde el chofer dice que podemos bajarnos a desayunar , y la única opción es comprar un buffet de desayuno que ofrece el restaurant, que por lo demás atiende mal. ademas te dicen q hay baños y no te dan preferencia para entrar hasta q todos los del bufet que pagaron hayan pasado al baño , y una ves desocupado puedes pasar, a pesar de que pagas por entrar al baño. Luego llegas a las cataratas dd agua azul q por suerte No te hacen ir con guia y puedes andar libre recorriendo las cataratas y bañarte. Despues misol ha, donde en el tour viene incluida la entrada, pero adentro hay una cueva donde te cobran para entrar y no esta incluido en el tour. Luego el tour te lleva a almorzar , y es en un hotel, donde nuevamente estas obligado a pagar el bufet del hotel. Para despues ir a las ruinas de palenque , donde se paga una entrada para entrar a la zona de estacionamientos, y otra para entrar a las ruinas ( esta incluida en el tour pero si hay algún mexicano jubilado en el bus la segunda entrada es mas económica para todos y el chofer al pagar la entrada se queda con el dinero que sobra de lo q pagamos en la agencia por el descuento de jubilado...) te ofrecen dos opciones de guia, una a las ruinas solamente , que es mas cara y mas tiempo en las ruinas, y otra mitad ruinas mitad selva, q es mas económica y no te explican todas las ruinas q ves y te llevan a la selva que es muy nada . Muchos dicen que hay q ir con guia, pero ya ni me acuerdo de lo q me hablaron, cada ruina tiene una reseña de lo que es y paso ahí que puedes leer mientras miras cada ruina . Lo malo de todos los lugares que he visitado en mexico es q a cada lugar q entras al baño te cobran y no debería porque esta dentro de un recinto que tu pagas para entrar, y lo otro son las propinas de los guias, del que te lleva , del del bote , etc... en todas partes te piden propina y tb deberían estar incluida en lo q pagas, tambien los vendedores ambulantes son desesperantes, no pasa mucho y ya tienes a un niño pegado pidiéndote comprar, lo cual da pena pq no deberían estar trabajando a esa edad

Es una agencia fraudulenta, no utiliza personal calificado y las unidades no son de turismo, el personal de la oficina no es educado, no te dan recibo a la hora de comprar, así que ellos creen que un cliente no tiene como quejarse por que nunca entregan recibos por los tours que compra la gente. Los conductores no tienen licencia federal.

Son unas cascadas hermosas e impresionantes!!! Deben conocerlas!!! su color azul turquesa de Palenque en coche puedes llegar al lugar en hora y media solo que en el camino hay niños que parece que te quieren asaltar si no les compras algo cierran el camino. La cuota es 30 pesos por persona (10 pesos en una caseta y 20 en la entrada)

A pesar de que el conductor hizo bien su trabajo, no me parece razonable que estuviera trabajando solo desde las 4:00 de la madrugada hasta medianoche, estando al volante más de 12 horas. Me parece que se le somete a él y a todos los pasajeros a un riesgo que se podría evitar repartiendo la conducción entre dos personas. Por otro lado, en Palenque, un solo guía tuvo que encargarse de atender a tres camionetas enteras. Es decir, estábamos unas 45 personas en un solo grupo por lo que perdimos un montón de tiempo esperando al resto del grupo cada vez que teníamos que movernos de sitio. De haberlo sabido hubiésemos preferido hacer esta parte del recorrido solos. El sevicio de la agencia fue, pues, decebedor. Es un viaje muy largo. Recomendamos quedarse a dormir en Palenque para evitar las 5h de regreso en un mismo día.

en mi próximo viaje, volare directo a villa hermosa tabasco para poder viajar sin tantos topes y curvas y me alojare en un hotel en palenque para dedicarle una semana a explorar palenque y la selva lacandona, ya que como íbamos en tour no tuvimos el suficiente tiempo

Sehr empfehlenswerte Tour, besonders praktisch, wenn man nicht so viel Zeit hat. Tipp: unbedingt in Palenque bleiben und den kurvigen Rückweg vermeiden.