We had to wait all the time for people to come and get w . us. We also had to pay extra for the visit

From start to finish, this was a great tour with truly great guides. We were picked up at our hotel, and he walked us through the border and we were immediately met on the other side to get through to Jordan. Our guide, Hakam was awesome. He was knowledgeable, friendly and accommodating whenever I wanted to stop to take pictures. Our tour guide in Petra was also so great and made that amazing place come to life. I cannot recommend this tour more.

One of the scariest experiences I have ever had. I do not trust the people that were supposed to take us across the boarder into Jordan. They were definitely up something that was triggering a very unsafe feeling. Their behavior was so suspicious, we turned around at the border and did not go on to see Petra. The strangeness started the day before our scheduled pick-up. I sent a couple of texts to the tour person, asking about currency. On the link in Viator it said we need 65 USD per person for the Visa into Jordan. We live in Tel Aviv. So, I do not have USD. I was asking if NIS was acceptable. Or could I use my Visa Card. We never received a single response. After talking to others, I do know you can use a Bank Visa Card. But when I asked the driver (he is a Taxi driver – But this is normal in the area.) that question. He said USD. It wasn’t until I told him I only had NIS. He took that. But would not use my credit card. Ok, whatever.. Let’s just get across. Well, that is when it really turned from strange to scary The driver (name on his card read Ovadia Moshe) only takes you through the Israeli side. Ovadia talked us through the process said when we walk into the Jordan side, there was a man named Hassan waiting for us. He did repeat the name several times and even added the phrase, “very important, you only go with Hassan.” Well, Hassan wasn’t there. In fact, he never showed. After 10-15 minutes, all the other tour groups had moved on and left us alone in a long hallway, unable to proceed. The Jordan Immigration Officers would not let us proceed until Hassan came and finished the paperwork. So, I called our taxi driver (who did say call me if you have any issues). He acted like he didn’t know who I was. I had to tell him 3 times I was the guy he just took to the border and Hassan was not here. Finally, he said would call Hassan and call me right back in 2 minutes. He never called back. First call was at 08:12.. I called back at 08:36. Ovadia said he talked to Hassan was on his way and will be there in 2 minutes. I could see a person walking in the door. I assumed it was Hassan and got off the phone. But it was not. At 08:40 I called back, again. This time Ovadia was telling me that Hassan’s son was coming. He was saying things that I could not understand so I walked over to the Immigration Officer and asked if he could talk to Ovadia. While they were talking, a strange man who looked very suspicious walked in. And who announced himself as Hassan to the Immigration Officer, who already told me he knew Hassan. He challenged that and the man then said he was Hassan’s son. This man took my cell phone from the Immigration Officer (as he was still talking with Ovadia) in an aggressive manner and then pushed past me with my phone in his hand and walked to the end of the hall where nobody would be able to hear what he was saying. The look on the Immigration Officers face said everything I needed to know. He was obviously scared of this person. So, I followed him to the end of the hall, asking him to stop the entire way, which he ignored. When he got to the end of the hall he turned around. At that point I took my phone out of his hand and said, I will go nowhere with you Sir. Then I turned around and asked the Immigration Officer for help in getting us back to the Israel side of the border. To which he gladly did. Giving me further comfort that I was making the safe choice. While walking us back through he even stated, “I don’t know what was happening there, I have never seen him before”. The strange man never once said a single word to me. He only made eye contact with me when I took my phone away from him. I am a firm believer in the fact that the eyes can’t lie. This persons eyes told me, he was bad news. Was he planning bad things for us. I clearly don’t know for sure. But I know I was not about to risk my wife and my safety. Once we got back to the Israel side of the border. I made several attempts to call Ovadia to have him come back and return us to our hotel. He stopped answering my calls. Luckily, there was another tour groups escort person that we met while in line earlier, still sitting outside when we came across. We told him what happened. He said he knew Ovadia and called him and told him to come back and get us. Big Thank you to him. As I am certain Ovadia was not going to come back. Then when he did, he proceed to yell at us and tell me I have no patience. He told me this over and over, all the way back to the hotel. I told him how unprofessional they are, and that this behavior is suspicious and in my view criminal. And his response to that was again, "you have no patience". Honestly, if I figure out who to report this behavior to, so they can investigate what was happening there, I will. Maybe I am wrong. And hopefully I am. But if these individuals are doing something to travelers they need to be stopped. I feel bad. As seeing Petra has been something we have had on our must do list while living here in Israel. But we will have to skip seeing it. As our safety is way more important. I reached out to Viator about the incident. Who said they will investigate. Unfortunately, they are only the booking agents. And Fun Time Tour & Travel is who hires these guys. So, I am going to have to avoid using their services. I am not going to tell people do not use Fun Time Tour & Travel. But I will say, if you do, make sure you pay attention to your surroundings and make decisions based on you and your loved one’s safety your priority. As I don’t believe that they do. We all know they say they do. But those are just words. If they did, then I would not be writing this post and we would have seen Petra yesterday. For reference. Our Booking Reference #1028545253

We had a wonderful experience on this tour. We read the other reviews and were prepared for possible mishaps. But everything went absolutely smoothly. The border crossing was easy and the tour itself... delightful. Abdullah -- our guide -- was kind, joyful and informative. Of course, we would have loved more time in Petra and Jordan overall... it really is a beautiful country deserving of several days on its own. But that's for another vacation. As it was, our time in Petra filled our cup... and the brief extra excursions were cultural stops, as well. Truly, a memorable day... a highlight of our vacation! I do recommend!

Petra is a wonderful place and should not be missed. Our trip left Eilat right on time. The tour staff at the border was well organized and got us across efficiently. The Jordanian bus and driver were great. Our tour guide, Kareem, was entertaining and shared his love and pride for his country and people, and Petra in particular. He kept us on schedule. We arrived to Petra 12:30. Had to be at a restaurant for buffet lunch at 15:45, departed 16:30 and arrived back to pick up point at around 19:00.

Fantastic! Great guide, great knowledge and hospitality. Very inspiring trip. Everything on time, no surprise fees. We were very happy.

Petra was as impressive as expected. It has to be experienced to appreciate the beauty and history. We were unfortunately only able to a walk a portion of it as a 1 day tour has it's limits. Our trip was based out of Eilat and crossed into Jordan at the Aqaba crossing. Pick up at our hotel was well coordinated and got us to the border in good time. You are required to walk across the border. There was a disconnect on the Jordan side with our transfer agent who wasn't around when our group arrived and part of our group was also late joining us. In all it ended up costing us nearly an hour of our limited day. There were also unexpected additional costs (apparently it said there would be additional costs on the package info but none of the group had seen it). Make sure you have additional cash with you ($US or credit) or you won't be getting in or out of Jordan! Once assembled the vehicle taking us to Petra and the on board travel guide were great. Return crossing back into Israel was much simpler. It is one of the most memorable parts of tour which was based in Israel.

Petra will not disappoint you it’s amazing. We only did a day trip but you really do need longer than that. I’d say 2 or even 3 days. You have to visit this place. Don’t buy off the stalls at the entrance they ripped us off nearly £300 for two headscarves. But apart from that it’s one of the best historical places on earth.

Local fantástico, de grande importância histórica e cultural. O acesso não é fácil, mas sem dúvidas vale a pena. Para aproveitar da melhor maneira recomendo a contratação de um guia local e disposição para caminhar.

הכל היה בסדר, זמן האיסוף מהמלון וחזרה, המעבר בגבול, האוטובוס, המדריך היה דובר אנגלית מצויינת ובעל ידע נרחב. המקום עצמו מדהים כמובן. חסר היה הסבר על כך שהשעון של ירדן מקדים את שעון ישראל (בחורף), זהו מידע חשוב. לא נתנו מראש הסבר מתי ייאסף הכסף: בגבול אוספים מראש את 65$ של הטיפול בדמי המעבר. הכסף של עלות הטיול נאסף רק בסוף הארוחה במסעדה, שזה היה כבר קרוב לשעה 17:00. האוכל במסעדה היה מגוון וטעים וגם המסעדה היתה במיקום טוב של נוף ואסתטית. כאשר רוכבים על סוסים, שירות שכלול במחיר, קיימת דרישה של המקומיים שמובילים את הסוסים לטיפים נאים, לפחות 5 דינר לאדם לרכיבה - יש לקחת זאת בחשבון. אין הכרח לרכב על הסוסים, כי זה רק 600 מ' מרחק. יש במקום רכבים חשמלים למי שמעוניין, שעושים את כל הדרך, עולה 15 דינר (22$) לכיוון. למי שצריך, עדיף להשתמש בחזרה, כי אז הדרך הינה בעלייה. מומלץ לעשות הכל ברגל - זו דרך יפהפיה ולא קשה.