Det var en dårlig dag, vi var en større gruppe der havde bestilt og vi stod og ventede i 45 minutter. Der var ingen person i billetsalgs boksen, og vi fik ingen info selv om tlf. nr. skulle oplyses til dette i bestillingen. Bussen var meget kold og og speaken på Engelsk var svær at forstå og den startede forfra midt på turen. Det slet ikke på højde med mange andre byers hop on/of vi har prøvet tidligere. Vi havde en Spansktalende person i gruppen og chauffør kalde ham ned 3 gange for at tolke da chaufføren ikke kunne engelsk. Dejlig by og tænker der er lidt at øve sig på endnu omkring dette.
Para empezar me avisaron mal la hora, cambiaron los horarios para 2019 y me dieron el horario viejo, del 2018. El recorrido y la audioguia fueron aburridos. Nada recomendable este tour y he hecho Sevilla y Madrid con vosotros y excelente, pero este fatal.
Half an hour late arrived the bus. Bus got a puncture after 12 minutes. Busdriver requested us to leave the bus. Waited one hour for next bus but no bus came. We should have been refunded the bus ticket, one way or another, but the company made no attempt to do so.
My friends and I booked the ticket online. We booked an all day pass. There was no time information given therefore we assumed all day pass meant all day and no specific times. We got to the first stop and there was no one there to assist us. And we find out the next bus is at 3pm which we couldn’t make as we had to leave the city. We had planned to do our tour from 1h30pm to 2h30pm. This plan seemed fine as the ticket nor the website we booked on stated any specific times. I tried to call the contact information on the ticket but it was a call center and I was holding for ages and finally cut the call. We ended up having to leave San Sebastián without doing the tour and losing our 12 euros. I don’t recommend anyone to book with this company. Poorly organized. Bad communication. Just very upsetting for such a beautiful city.
Alta
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