4.9 · 596 reviews
Pinoy1356
March 2024
Very reiliable and on time. Driver was polite and drove Safely. Customer service was easily reached via whatsapp. Excellent service
Paraiso241997
March 2024
The car arrived almost on time. I received the confirmation message in advance telling me where to meet the driver. Very reliable service.
Susan_L
March 2024
He wants more tip and wouldn't let me go till I paid, he got my bags out of car and just left them on the road and left. Heery was rude and not very helpful.
josephniles
March 2024
Exceptional transfer service to and from Hanoi airport. Professional, friendly drivers in excellent condition vehicles. Impeccable punctuality. Booking was very easy, all conducted through WhatsApp. Had the pleasure of dealing with Lily throughout and she couldn’t have been more helpful. 100% use this company!
999travelbug2014
March 2024
The driver was very nice. The trip to the hotel from the airport was seamless. Highly recommended because of the convenience.
Andrew_W
March 2024
Just before taking off for flight I get a note saying since I land so late (10:20 pm local time) it’s an extra $5 USD that will need to be paid in cash to driver. Not the end of the world quantity-wise, but disappointing to be surprised like that last minute. And then the driver took a very inefficient route, per google maps, where we had to back track, adding 5-10 min to trip.
JOHN_M
March 2024
Great prompt service, clean car, friendly driver waiting for us at airport, would recommend highly. Very happy.
classicq
March 2024
When we arrived at Hanoi Airport Vietnam the driver was waiting with a sign with our name on it so was easy to find him. He took our luggage to the car and put it in. The trip to the hotel was good, we felt safe travelling in his vehicle. The booking process was easy and everything went without an issue. I would highly recommend booking this way and will definitely do it again when travelling overseas.
Philip F
March 2024
Very clear instructions to meet driver on arrival and was waiting in designated zone with name card also on time for pick up at hotel for return trip. Excellent communication throughout would highly recommend.
Tommy_C
February 2024
I really liked how the transfer operator contacted on Whatsapp a few days before we arrive into Hanoi to confirm the booking and our flight details. Everything went well once we landed. The driver was waiting for us at the promised location with my name on a paper sign. The ride was smooth and we were delivered to our hotel.
Samantha_p
February 2024
Driver was on time and very professional. We got to the airport more than enough time. It was just a quiet and relaxing ride, even with the morning traffic. We were very happy.
gmc8172
February 2024
Very friendly company who provided great on time service in nice clean car. I would highly recommend this company, they were on time and efficient and very easy to communicate with. We used the service to and from the airport and in a busy time were very reliable and helpful, thank you very much.
Nowshad_C
February 2024
I received a WhatsApp message the day before my arrival to inform me where to go to meet my cab driver and emergency contact numbers should there be any problems.
stevelX9454OY
February 2024
Several trips back and forth from Hanoi airport. Driver and pick up person easy to find. Excellent Communication maintained with their back office. Very reasonable price too.
Gabriel_L
February 2024
The driver was already at the airport when we arrived and he was very professional. Everything went smoothly without a problem.
elizabethcE208JB
February 2024
Good customer service..fast response..driver on time/early..will recommend to next travel...cars are clean & comfortable
Joan_G
January 2024
Driver had great communication prior to the transfer then was ready to pick us up when we cleared immigrations. He easily got us to our accommodation in the Old Quarter and was very courteous.
F4809ZNdavidb
January 2024
the communication before the trip was excellent. set expectations and provided emergency channel. all went according to the plan. Efficient, on time, pleasant.
Michael_B
January 2024
Great service! Picked me up on time and helped me with luggage. Car was spacious and nice. Would use again
BenLYK
January 2024
Very prompt and communication (English) was very clear and helpful (reminders were sent the day before and gave information on pickup time and place - useful for those who forget). Will use them again when we are in Hanoi.

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