Private Departure Transfer from Mexico City Center to Mexico Airport
Overview
Inclusions
- All taxes, fees and handling charges
- Pickup and drop-off from designated meeting points
- Meet & greet service
- Piece of luggage per person (max of 62 inches/158 cm in total dimension and 50 lbs/23 kg in weight)
- 15 minutes waiting time from requested pick-up time
What to expect
Don't go through all the stress of taking a taxi or facing long shuttle queues and make the best of your journey at the moment you will be leaving Mexico. The driver is well trained and will make sure that you have a smooth ride from door to door.
Additional information
- Not wheelchair accessible
- Please note: pickup reconfirmation is required upon booking, please refer to voucher for further details
- Each passenger may carry one piece of luggage with a maximum weight of 20 kg and maximum size of 158 cm. Please note that we may charge extra for each additional item.
- Please be advised, that your driver will be waiting for you within 15 minutes from requested pick-up time.
- We recommend to set the pick up time at least 3, 5 hours prior to the plane departure (default pick up time).
- Most travelers can participate
- This is a private tour/activity. Only your group will participate
- Confirmation will be received at time of booking
Ticket delivery
Cancellation
We had a 6am pickup scheduled for a 9:20am Monday flight. Driver did not show and the office wasn’t answering its phone at that hour. The previous night I had called the company to confirm for the following morning and they claimed I hadn’t paid. I read them my booking confirmation number and gav...
We had a 6am pickup scheduled for a 9:20am Monday flight. Driver did not show and the office wasn’t answering its phone at that hour. The previous night I had called the company to confirm for the following morning and they claimed I hadn’t paid. I read them my booking confirmation number and gave them the date of the confirmation e-mail. So no excuses. Ended up taking an Über, which are readily available and safe.This was a great way to get to airport from my hotel. Uber sometimes does not have availability when it comes to trips to and from the airport. This was a good option. The only problem, which is an ongoing problem with Viator, is communication. You get a confirmation and a ticket, but no way to ...
This was a great way to get to airport from my hotel. Uber sometimes does not have availability when it comes to trips to and from the airport. This was a good option. The only problem, which is an ongoing problem with Viator, is communication. You get a confirmation and a ticket, but no way to contact them for confirmation of time pickup to the airport. The numbers listed on the booking are useless, since no one pick up, or you get a message that the number is not available. I’ve contacted them on WhatsApp and get a message the next day; which is unhelpful if you need assistance today. My driver came at 9am (I never received confirmation of what time he would arrive). The great thing is, he was patient and waited for me as I checked out and retrieved my bags.Unfortunately my husband got nervous and wanted to keep making changes to hotel departure time. (multiple times!) Even though we had to cancel- and gladly paid the fee as the last change/cancellation was under the 24 hour limit. The driver still attempted to contact me (I was unavailable at th...
Unfortunately my husband got nervous and wanted to keep making changes to hotel departure time. (multiple times!) Even though we had to cancel- and gladly paid the fee as the last change/cancellation was under the 24 hour limit. The driver still attempted to contact me (I was unavailable at the time). I hope he was paid as it was not his or the services fault. I still would recommend this company as they attempted to provide the service they were contracted to do.