Priority Access: Tour Xel-Ha & Coba Ruins - One Day from Riviera Maya & Cancún

Overview

Inclusions

• Local English- and Spanish-speaking guide
• Light breakfast on board
• Unlimited drinks (open bar at Xel-Ha)
• 20 different activities at Xel-Ha
• Hotel pickup and drop-off
• Life jackets, inner tubes and bicycles in designated areas
• Lounge chairs, hammocks and rest areas
• Lunch - All-you-can-eat buffet (Mexican and international cuisine at Xel-há)
• Priority Access: You can have your admission bracelets on the bus on your way to the park.
• Entry/Admission - Xel-Ha Park by Xcaret
• Entry/Admission - Zona Arqueologica de Coba

What to expect

Additional information

• Tour only operate Tuesday and Thursday.
• The Voucher schedule is informative.
• Tours and days of operation are subject to availability and changes.
• Wheelchair accessible
• Stroller accessible
• Near public transportation
• Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat.
• It is recommended that you bring comfortable lightweight clothing, walking shoes or sneakers, biodegradable sunblock, a swimsuit and towel, and an extra change of clothing.
• Infants 0 to 4 years are Free of charge.
• Important: Children must be accompanied by an adult all the time.
• The pickup operates from different hotels in Cancun, Playa del Carmen and the Riviera Maya so the pickup time will vary depending on the location of your hotel. We will pick you up at your hotel or at the nearest point available in our routes.
• Most travelers can participate
• If at the time of completing your purchase you do not have the name of the hotel, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us.
• Please confirm the exact time and meeting point using the message option in your Reservation or contacting Grupo Xcaret.
• All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
• We accept changes in visit dates from one month to the next (valid until the current year and subject to changes in public tariffs)
• We accept changes of visit dates from one day to another with the restriction of one day before.
• In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
• Face masks required for travelers in public areas
• Face masks required for guides in public areas
• Hand sanitizer available to travelers and staff
• Social distancing enforced throughout experience
• Regularly sanitized high-traffic areas
• Gear/equipment sanitized between use
• Transportation vehicles regularly sanitized
• Guides required to regularly wash hands
• Regular temperature checks for staff
• Temperature checks for travelers upon arrival
• Paid stay-at-home policy for staff with symptoms
• Contactless payments for gratuities and add-ons
• In case your temperature exceeds the 100.4º F (38º C), or if there were symptoms such as cough, throat sore, runny nose, and/or red eyes, the Park's staff reserves the right to allow boarding or accessing to our facilities.
• This tour/activity will have a maximum of 15 travelers
• Confirmation will be received at time of booking

Ticket delivery

Cancellation