3.9 · 964 reviews
Christine_B
March 2024
Great service! They were waiting right when we walked out. The trip was smooth and the driver was very friendly.
Daniel_M
March 2024
Unfortunately the driver was 30 minutes late and talked on the phone the entire trip to the hotel. He was very nice but my flight arrived on time and expected the service to be on time as well
Traci_Z
March 2024
Easy !!! Especially when jet lagged! Bags take forever!! This service doesn’t Prompt Professional and Perfect
Belinda_M
February 2024
We arrived from Hawaii after over 15 hours of flying. Our drivers were waiting outside of baggage with our names on the signs. It was such a relief and blessing to have them there to pick our family up. He was friendly and pleasant on our drive to Paris. Exceptional Service!
Mindy_N
February 2024
Driver was excellent on drive and told about sights along the way, but had to call several times before someone answered to find out when driver would be there.
Ken_B
January 2024
Initially, our flight was delayed 90 minutes so I contacted the car service to inform them, asking them to wait. The flight ended up three hours late, still, the driver was there, waiting. Thank you so much for the understanding.
Brian_P
January 2024
The CDG airport is very busy. Our driver Richard was very nice and met us outside the baggage area. The traffic can be congested depending on the time of day. Please tip your driver. Viator appears to use WhatsApp. Make sure you know the method of notification and phone numbers.
Theresa_K
December 2023
Wonderful driver, who was waiting for us when we came out of baggage claim! He took care of getting our luggage to the car, and the trip into Paris was smooth and comfortable.
Mark_W
December 2023
Another great Viator experience. Well organized. Driver was very engaging and informative. From pickup to delivery a flawless trip. Thank-you.
Benjamin_M
December 2023
We were moving to Paris with 10 (!) large pieces of luggage. After a flight delay and a lengthy wait at customs, our driver met us right outside baggage claim and was extremely helpful. We were dropped right at our front door with zero issues and zero stress. I would highly recommend this service to anyone coming to Paris!
Janet_S
December 2023
very nice young man, he took us safely to our hotel. he was very knowledgeable of Paris . he was on time , great car. highly recommend Samson
DennisP_D
November 2023
The driver met us at the airport exactly on time. The trip to our apartment was under an hour despite the traffic. Great job.
Armando_P
November 2023
Punctional. Great Service. Private and secure. Highly recommend. Thet meet you at arrival area. ++++
David_C
November 2023
Great experience! I was able to communicate with someone a day before our arrival to confirm pick up location,our driver was very courteous and an excellent driver!
William_H
October 2023
Driver was hard to find. Claimed he waited an hour. He was rude, unfriendly, no greeting, spoke not one word to us the entire trip. Might as well used a taxi. Never again.
Paul_R
October 2023
Great driver! It would have been helpful if the instructions about where to meet him had been a little more explicit, but an excellent experience overall. Thanks.
Norma_G
October 2023
Our driver was very nice but we could not find him. It was very frustrating. While we were in line for a taxi we received a call from him. He met us where we were and everything was fine from that point on. He said his route had been changed. He had a different name on his sign.
Michael_F
October 2023
It was easy to locate our driver and he guided us to his parked car and we were on our way without delay.
Carole_P
October 2023
Comfortable ride from the airport to the hotel with knowledgeable driver. Clean car, he met us, took our luggage, and made sure we had everything.
mabarry4
October 2023
I was concerned about this service because of other reviews but there were some good ones and the price was best. Luckily for me, it turned ok although a little confusing because I do have a delayed flight over what they say is their time limit where they cannot guarantee a pickup. These days that is not a great limiting factor because of all the flight delays. Once I learned of the delay, I sent a message advising them thru Viator. They did not respond but Viator ask to keep them informed. When I got to LHR, I called and advised a person who said call when I get to CDG if no driver there. I did and they contacted a driver dropping some off at airport and set up a meeting place at coffee shop right near me in the terminal. He was there in 10 minutes and Bob was excellent. I can see it is difficult as they have to park in garage at CDG and then lots of traffic to deal with.

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