4.0 · 70 reviews
Explore27060419297
September 2023
Headphone system not in use hard to hear Comentry over engine noise. Seats very hard and uncomfortable. Stickers on windows obstruct view
garycE3675SR
September 2023
We used the service on 03/09/023. We were staying in Bournemouth and wanted to see Poole and a few places on the way. The bus was on time, and comfortable and the commentary was interesting and informative. Unfortunately, as we didn't know the area, we could not keep up with our location on the map and missed the stops that we wanted to get off at. In the end, we only visited Poole. The stops are numbered and it would have been much better if, incorporated into the commentary, it would say "Press the bell to stop the bus now for bus sop (Number) to visit (place Name). We would then know when to get off to see the places we wanted to visit.
Haley_D
August 2023
Great tour of Bournemouth and Poole and easy to navigate stops and timings. Fab bus drivers and staff who were so helpful and happy! Thank you,
Go63139156567
July 2023
While on holiday In Bournemouth we were looking forward to learning more about area we were staying in so decided to book the hop on bus Unfortunately the experience was spoilt by the bad attitude of Dave the driver. He was asked by passengers on several occasions to increase volume of commentary however, his response on each occasion was rude and sarcastic, resulting in us having to strain to hear above traffic noice. The elderly resigned themselves to not hearing Dave’s bad attitude extended to other road users, pushing the bus through, not giving way. On one occasion necessitating five cars to reverse, who were not happy displaying their opinions with visual responses We loved Bournemouth and would highly recommend however the attitude of one person spoilt what could have been an enjoyable tour
Wendy S
July 2023
We had the 48 hour tickets and it was great! The drivers were always professional and personable. We used the tickets to go back and forth to different places, allowing us to not need a car or taxi. We booked on line in advance so everything was very easy. Definitely recommend!
Paul F
July 2023
We arrived in plenty of time. Found the stand near the pier easily to get our tickets. She was very helpful with information and leaflets. We then went to a nearby cafe as we were early. The boarding point was easy to find and as it was during term time there not that many people initially queueing. We happened to be 1st in the queue of about 10 people by the time it came to boarding. Luckily the weather was kind so we were able to take a seat on the open top deck. The bus left promptly at the appointed time and music was playing on board. The commentary was informative and easy to hear. It continued around Bournemouth then headed out towards Sandbanks, (millionaires row) via Westbourne and Canford Cliffs, ending up in Poole harbour. From there it reversed the route returning to Where you started. The trip was informative and well organised. So to summarise. Arrive early. If you sit on top deck be aware of over-hanging trees, and simply sit back and enjoy.
O1791ZYandrea
July 2023
We booked online and, on arrival, located the very helpful member of staff by the pier. We had our online booking converted into a paper ticket and walked the short distance to the bus. We sat at the back at the top and had a very enjoyable and informative hour and a half. We stayed on for the whole tour and learnt a lot. Could have done without the music but the information was great. A thoroughly enjoyable time and well recommended.
RSMckay48
June 2023
We arrived at the bus to be greeted by a lovely gentleman full of information and so helpful! We got our tickets and got on the bus. It was a lovely trip all the way to Poole and back. The commentary was brilliant. I learnt so much about the area that I didn’t know before. The driver was so kind. It took me a while to get down the stairs and he made me feel that there was no rush. Highly recommend this bus tour!
jackbV9502WG
June 2023
From one sightseeing office to another, the tour was amazing compared to other tours we have been on in other cities. We were unsure of the ticket options, when the ticket seller at the pier helped us redeem our tickets and showed us where the bus stop is and when the next bus was. We came back after lunch, and was greeted by the ticket seller and driver who were both lovely and amazing taking us around. Our first driver george was lovely and was happy to chat for a few minutes at poole discussing the tour. He was the best part of our tour, meeting others and having a great experience. Our second driver was just as great, I didn't grab a name but greeted us when we boarded and had seen our sightseeing badges where he chatted for a minute asking how our tour had been so far. When disembarking at the pier, another ticket seller greeted us and we thanked everyone who helped and would recommend highly our your team. We will definitely be back soon to go again around the route.
brianmV9629SF
June 2023
My sons enjoyed regularly going on this route, however after being told today by the general manager that they are using the route too often and their drivers will be told not to speak to our sons anymore, We will no longer be using this route which is a shame as the drivers have been great and really friendly making our sons day by talking to them up until this point.
maxineg641
May 2023
The views were amazing. The service I got was excellent. I also went on a boat trip which was great value combined with the bus tour of Bournemouth. Can I also give a special mention the lovely lady who sold me the ticket at Bournemouth seafront. Sorry I can't remember her name. She was very kind and helpful to me when I realised I couldn't do the original boat trip I had booked because of car parking issues. So I had to come back on the bus and return to Bournemouth from Poole. But when I returned she was able to book me on another boat trip on the same day. I was very grateful and I really appreciated her helping me. The boat trip was amazing.
littleoldlady2015
May 2023
This offered a good idea of the area and history. Staff friendly. It was a great way to see the scenic parts as well as residential homes and business in the area.
U3137QTkimm
May 2023
Combined the bus & boat tour good value for money. Although we only got off at Poole for the cruise which was very good too. We spent quite some time in Poole then continued the loop back to Bournemouth where we started. It was really nice to see the area and the bus covered both sides. We had a recorded commentary all the way which was interesting we learnt a few things. The only downside side was that the seats seemed a little close to the ones in front on the second bus leaving my husband to sit with his legs wide apart. But aside from that we still rate it 5. Would recommend this and the combined cruise.
EdwardSmith039
April 2023
Sadly, on this occasion this activity did not go to plan, having written up good experiences on the hop on hop off in York and Brighton today (April 23rd) in Bournemouth was a let down. In terms of reliability, communication and “Team” attitude this was not a good day. The customer experience and satisfaction did not feature at the centre of focus today.
hope1968
April 2023
We travel around Bournemouth which was lovely special on the top of the bus you can look out at sea we were lucky as weather was on are side, you can hop on and off.
Charles_J
April 2023
Amazing experience capturing the beauty of Bournemouth. The illustrations was clear and the experience was wonderful.
Vee G
April 2023
Amazing experience. This is a must to do if you are in Bournemouth. Great customer service. The view from this hop-on-hop-off bus is fantastic. The bus goes all the way to the harbor. Worth the money.
ievamagic
September 2022
A lovely way to discover the area around Bournemouth for a day or two. I had a great time spending couple of hours in Sandbanks and then hopping on the bus to explore marina, and Poole Town. Tim who is the owner and happened to drive the bus on the way back was extremely helpful and understanding, he took on board a feedback I had and went extra mile to make sure I left with the best experience. I can see how hard he works and wish that the business thrives for the years to come!
774tresm
September 2022
Very disappointed with this. My husband and I bought a 2 day ticket so we could see everywhere we wanted to. Day 1 was fine, save confusion over where to pick the bus up for return trip. As for day 2, which was today. We were on the top deck and my husband pushed the stop button for us to get off but the driver continued on past the stop. We ended up back at Bournemouth pier and when my husband asked the driver why he didn't stop he said that the bell wasn't working and he should've shouted! This is completely unacceptable. We are told to press the bell to stop and not move about whilst the bus is moving. If the bell was not working we should have been told in advance. As it was our last day we our leaving having not seen everything we wanted. Not happy.
Emilie Lauren J
August 2022
- A good way of seeing the local towns and villages, plenty of opportunities to get off if you wanted to but also a nice way to reach Poole. - The highlights are definitely Poole and Sandbanks. It's worth getting off and having a stroll around Poole Harbour in particular. - The drivers are all very friendly - It is very hard to hear the commentary if you are inside the bus so we missed the first 40 mins of it until we changed buses and were able to get a space upstairs. - We were mischarged (asked for one adult and one senior but later realised I'd paid for two adults)

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