Cancun whale shark tour with transportation

7 hours (Approx.)
Pick-up offered
Free cancellation
1 - 10
Mobile ticket


Swim with the whale shark in Cancun! Our promise is to give you a pleasant and safe experience by providing you a personal and warm service, prompt air conditioned transportation, professional grade snorkel gear, roomy, clean and safe boat and a no-time-limit swimming with the whale shark. No fillers or fake promises! Groups are kept small (10 people max) to guarantee personal attention. This is a one-of-a-kind experience you can't just miss!


  • Air conditioned hotel pick up and drop off
  • Swim with whale sharks with no time limit.
  • Bottled water - Bottle water, sodas and coffee is included
  • Full snorkeling equipment, prescription mask available with no extra cost (available from-1 to -6) and neoprene jackets are included.

What to expect


Start your tour with prompt, air-conditioned transportation from your hotel.

Head to our marina, where after checking in, you'll receive your complete snorkeling gear and all safety instructions.

Before boarding, you'll take an in-shore briefing where you'll get to test your equipment and learn other useful tips that will help you enjoy the tour at its best.

Once everybody feels confident and safe, we'll depart to our first part of the tour.

Board a bigger and more powerful boat, which we'll take us to the whale shark area.

The boat trip may take 1 hour approximately.

Once there, we'll swim 2 people at a time wit the whale shark, always with a guide.

On the way back, we'll stop at Playa Norte in Isla Mujeres to take a rest and a refreshing splash. Lunch and drinks are offered here to enjoy yourself.

Finally, hotel drop off is offered.

Stop At:

• Total Snorkel, Carretera Puerto Juarez Punta Sam Km 2, + 050 Sm 86, Cancun 77520 Mexico

Time of tour

09:00 AM

Meeting point

Total Snorkel Cancun, Carr. a Punta Sam 05-Mz.2, Sm.80, 77520 Cancún, Q.R., Mexico
Traveler pickup is offered
Hotel pick up is included from any hotel in Cancun's Hotel Zone or Downtown. For airbnbs you'll be headed to a close meeting point. Our driver will get down of the van and call out your name. The exact pick up time is confirmed after your booking is completed. It's important to show up on time since there are only 5 minutes of tolerance in transportation. In case you miss the transport, you can always reach our location by yourself, so you can enjoy the activity.

Additional information

  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Not recommended for: Pregnant women. People with back and/or neck problems. Kids under five years old.
  • We can NOT guarantee whale sharks sightings and swimming since they're in their natural habitat. In the unfortunate situation that we don't find whale sharks, this will not be cause of refund.
  • We recommend to bring: Swimsuit. Sunglasses, hat or cap. Biodegradable sunscreen. Long sleeved t-shirt. Take Motion sickness/dizziness relief at least 1 hour before. Dry clothes. Cash for personal expenses and souvenirs.
  • Near public transportation
  • Infant seats available
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • Most travelers can participate
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund
  • This tour/activity will have a maximum of 10 travelers
  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Hand sanitizer available to travelers and staff
  • Social distancing enforced throughout experience
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Temperature checks for travelers upon arrival
  • Paid stay-at-home policy for staff with symptoms


  • Dock fee and National Marine Park tax are not included ($10 USD per person payable at check in- only cash)
  • Photo and video service (optional and extra cost)
  • Gratuities
  • $5usd deposit for locker's key (refunded when returning the key).

Ticket delivery

You can present either a paper or an electronic voucher for this activity.


For a full refund, cancel at least 24 hours in advance of the start time of the experience.
June 2021

The transportation did not arrive at our hotel one our assigned date. One we contacted Total Snorkel, they agreed to get us the next day. We were sent to another company for our outing, Whale Sharks. There was no coffee or snacks as noted and no bathroom on the boat, as noted in the comments...

September 2019

DON'T EVEN THINK TO BOOK WITH THIS COMPANY. My daughters dream was to swim with the Whale Sharks. We did this with this company and were assured there would NOT be a problem for us to get our pictures. I spend thousands of hard earned dollars to get my daughters to Cancun for this special dream o...

Jennifer M
August 2019

I'm so glad we did this excursion! I just happened to stumble upon their website, and glad we booked. We first went out with Rob who took us out to find and swim with some sea turtles.They were so beautiful! We got to see a ton of different fish including puffers and barracuda! Next we met up wit...

Holli H
August 2019

My friend and I went to the turtle snorkel and whale shark swimming !! It was a great experience. Robert the turtle guide was awesome and friendly. Alex took great photos and our captain really were all amazing and accommodating !! The whale shark swimming was amazing as well , they were so big a...

Ruby D
June 2018

Firstly, I realize that early June is not the best time to see Whale Sharks. However, the company should have been honest about weather conditions and the length of time of the excursion. The seas were so rough that there were 7 foot waves; we should have at least been told about conditions and...

Michelle T
August 2019

WOW what a great experience and boy oh boy do these guys do everything they can in their power to make you happy! Our first experience with them was doing the whale shark encounter..HOLLY COW that was amazing! First they took us to some statues in the ocean and then too see some turtles, then we ...

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from $171 / per person