Cancun whale shark tour with transportation
Overview
Inclusions
- Air conditioned hotel pick up and drop off
- Swim with whale sharks with no time limit.
- Bottled water - Bottle water, sodas and coffee is included
- Full snorkeling equipment, prescription mask available with no extra cost (available from-1 to -6) and neoprene jackets are included.
What to expect
Start your tour with prompt, air-conditioned transportation from your hotel.
Head to our marina, where after checking in, you'll receive your complete snorkeling gear and all safety instructions.
Before boarding, you'll take an in-shore briefing where you'll get to test your equipment and learn other useful tips that will help you enjoy the tour at its best.
Once everybody feels confident and safe, we'll depart to our first part of the tour.
Board a bigger and more powerful boat, which we'll take us to the whale shark area.
The boat trip may take 1 hour approximately.
Once there, we'll swim 2 people at a time wit the whale shark, always with a guide.
On the way back, we'll stop at Playa Norte in Isla Mujeres to take a rest and a refreshing splash. Lunch and drinks are offered here to enjoy yourself.
Finally, hotel drop off is offered.
Stop At:
• Total Snorkel, Carretera Puerto Juarez Punta Sam Km 2, + 050 Sm 86, Cancun 77520 Mexico
Additional information
- Not wheelchair accessible
- Not recommended for: Pregnant women. People with back and/or neck problems. Kids under five years old.
- We can NOT guarantee whale sharks sightings and swimming since they're in their natural habitat. In the unfortunate situation that we don't find whale sharks, this will not be cause of refund.
- We recommend to bring: Swimsuit. Sunglasses, hat or cap. Biodegradable sunscreen. Long sleeved t-shirt. Take Motion sickness/dizziness relief at least 1 hour before. Dry clothes. Cash for personal expenses and souvenirs.
- Near public transportation
- Infant seats available
- Not recommended for travelers with back problems
- Not recommended for pregnant travelers
- Most travelers can participate
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund
- This tour/activity will have a maximum of 10 travelers
- Confirmation will be received at time of booking
Ticket delivery
Cancellation
This was an awesome experience. I would say that if you only do one excursion while in Cancun, this is the one to do. All of the guides were awesome. The marine life was plentiful.
This was an awesome experience. I would say that if you only do one excursion while in Cancun, this is the one to do. All of the guides were awesome. The marine life was plentiful.Alberto was our photographer for whale shark swimming!! They killed it found what we were looking for!!!
Alberto was our photographer for whale shark swimming!! They killed it found what we were looking for!!!Met at the hotel by our guides who were on time and taken to the dock. Boarded a small speed boat and attempted to look for turtles.... then back to the doc for a new speed boat and cruised for over an hour to find the whale sharks. When we found them it was amazing huge whale sharks and we were ...
Met at the hotel by our guides who were on time and taken to the dock. Boarded a small speed boat and attempted to look for turtles.... then back to the doc for a new speed boat and cruised for over an hour to find the whale sharks. When we found them it was amazing huge whale sharks and we were going to swim with them! We got dropped in two at a time and swam alongside a shark for approximately 3 minutes which is a bit short but the whale shark are so fast you can't keep up with them so that is long enough for some great GoPro footage!The transportation did not arrive at our hotel one our assigned date. One we contacted Total Snorkel, they agreed to get us the next day. We were sent to another company for our outing, Whale Sharks. There was no coffee or snacks as noted and no bathroom on the boat, as noted in the comments...
The transportation did not arrive at our hotel one our assigned date. One we contacted Total Snorkel, they agreed to get us the next day. We were sent to another company for our outing, Whale Sharks. There was no coffee or snacks as noted and no bathroom on the boat, as noted in the comments. The gear provided may have been purchased a dollar store, and was garbage. The snorkel was open at the top with no ball or valve to keep sea water out. We were told to jump off the boat and swim after the whale shark. When I jumped off the boat I got a mouth full of seawater. It was choppy so every time I cleared the snorkel, more seawater went into my mouth. Please bring your own gear. The mask's seals were loose allowing water into the mask. One I was in the water, I was told to get back on the boat, so the next two could jump off the boat. I then jumped again and filled my snorkel with seawater again. I purchased the $45 photo disk before the trip. There was no photographer on the boat. When I inquired after the trip, I was told that was not an option on the Whale Shark outing. I was told I would have to wait several weeks for a refund for the pictures, if I even get a refund. I swam with bull sharks in Florida and had pictures taken. It was a great experience. I do not recommend this tour.DON'T EVEN THINK TO BOOK WITH THIS COMPANY. My daughters dream was to swim with the Whale Sharks. We did this with this company and were assured there would NOT be a problem for us to get our pictures. I spend thousands of hard earned dollars to get my daughters to Cancun for this special dream o...
DON'T EVEN THINK TO BOOK WITH THIS COMPANY. My daughters dream was to swim with the Whale Sharks. We did this with this company and were assured there would NOT be a problem for us to get our pictures. I spend thousands of hard earned dollars to get my daughters to Cancun for this special dream of theirs to "Swim with the Whale Sharks." It has now been a month, I have given this company EVERY chance possible to provide me with the pictures of the Whale Shark swim of my daughters and me and they have failed to do so. I have had to call (spoke to a man), emailed numerous times and I they ALL assured me "Not to Worry," I will get my pictures, but I still have not received the pictures. This is the ONLY memory my daughters will have for the rest of their lives of their dream to swim with the Whale Sharks. This company has chosen NOT to provide the pictures, they promised which we agreed I would pay for them as soon as I got them; still NOTHING. it is clear they don't care about your customers and the memories of pictures people want and have come thousands of miles to have; to give the families that book with them the memories they deserve. They ASSURED me, "Not to Worry" I would get my pictures, we agreed I would pay for them after I got my pictures, still NO PICTURES. Their promises are worthless. I'm sorry I ever booked this trip through Viator, as this company has proven to be a company that does not keep their word and it is clear they care about their customers after they get your money for your excursion with them. I am beyond sad, as now my daughters and I will never have the pictures of their "Swim with the Whale Sharks." I am so sorry I ever booked this ever chose this trip with this company as they are not reputable.I'm so glad we did this excursion! I just happened to stumble upon their website, and glad we booked. We first went out with Rob who took us out to find and swim with some sea turtles.They were so beautiful! We got to see a ton of different fish including puffers and barracuda! Next we met up wit...
I'm so glad we did this excursion! I just happened to stumble upon their website, and glad we booked. We first went out with Rob who took us out to find and swim with some sea turtles.They were so beautiful! We got to see a ton of different fish including puffers and barracuda! Next we met up with the whale shark snorkeling team. I can't remember their names, but it was a group of 3 that took us waaaaaaaaaaaay out into the deep ocean to find the migrating whale sharks. It was a fast ride and super cool! When we found the sharks we took turns in groups of two to spend a few minutes snorkeling next to these massive sharks. Holy fricking cow it was amazing! These guys are HUGE!! An experience I'll never forget! I think the main tour guide was Fernando, and he was so calm and caring. I was a little nervous at first, but he grabbed my hand and got me in there to witness the sharks. It took my breath away. After the snorkeling they took us to a stop in Isla mujeras to enjoy the clear beach, and munch on some homemade sandwiches and ceviche! YUM!! Take this tour if you can. You'll be happy you did!