4.0 · 14 reviews
Voyage65435054933
June 2023
This was all we wanted in an excursion...great service and value. Gabriel was phenomenal as our guide catering to all of us. His team worked to be sure we were all having a good time. They were so organized, friendly, and attentive. Their team made us feel like VIPs. We totally would do this again!
Shaquilla_T
October 2022
DO NOT BOOK THIS TOUR! The tour operator is one of the most unethical people I've ever met. On the day prior to our excursion, I provided our resort with the driver's information so they had access to pick us up. The day came and HE NEVER SHOWED UP. My party was 10 people and he tried to extort us for more money stating that he would only allow us to take the tour as a private group if we paid him an additional $500 and covered fees. The entire time, he had no remorse that his driver didn't show up and took no accountability for their fault in our inability to take the tour. Viator has handled this situation so poorly and should be ashamed to partner with someone like this. An adventure-filled day to celebrate my birthday turned into a disaster and it's tainted my view of both companies. Save your money and work with another tour company.
F7892HKalexisd
September 2022
Great team, super adventurous. Track was long & cool. We went it was wet so it was very muddy & got the whole experience
bill_a
August 2022
The equipment is not only old but it is unsafe. No back brakes. Vehicles would not start and have to be jump started at each stop. The ATV I was on chain broke. 3 of us went through 6 different vehicles they had to tow one home. They also have a high pressure photo sales rep who is not part of the ATV company but he comes along anyway. Then to top it off on the ride home in someone’s personal vehicle he was very proud of his $4000 stereo. He blasted the music so loud that we had our fingers in our ears and yet that did not deter him! Do not take the tour. You have been warned.
Sparkle_W
July 2022
Thanks Juan for your customer service and communication! Traveling as a female with a younger female can be scary but We we’re in safe hands and the excursion was extremely fun!
FelixS_D
May 2022
Everything was great with the exception that múltiple buggy and ATV got damaged on the way. I guess that’s normal due to the use lol. The driving was so fun and the staff super friendly. Must to have: something to cover Your face and glasses for your eyes. Water protective case for your phone and something for your wallet lol.
schamorro720
May 2022
From getting muddy and wet due to the weather made the adventure worth while! The rain did stop eventually. From riding through the home towns, riding through the sugar cane maze and tasting them,learning how cacao is freshly made, to trying out mamajuana and then getting into the river to clean up was so refreshing and clean! Our tour guy and his son were so nice and humble who made us feel like family! Would definitely do this again!
dianalY8282BX
May 2022
This was one of the most exciting adventures I’ve experienced. Our tour guy with his son made this experience so much fun. We got to taste sugar cane, cacao, & mamajuana. The highlight was stopping by the river, the water was the perfect temperature. This experience was worth it! I would definitely recommend it:)
Arianna_H
April 2022
Pros: Our tour guides were very kind and helpful during our trip. Even when problems came up they worked diligently to fix them and we loved having them on our excursion. The buggies and ATVs were super fun to drive when they were working properly, and we had plenty of rough terrain to explore (which we enjoyed). We loved getting to try the raw sugarcane as well as the cocoa treats and fresh fruit towards the end of our trip. Cons: Our driver to the excursion was reckless and it was a bit scary being driven to the site. We weren't told what to bring and therefore were not prepared (after we arrived, we found out we needed swimsuits, clothes that could get wet, plastic coverings for our belongings, and face coverings like bandanas or scarves). We did not appreciate having to pay $10 for their provided facial coverings on site... We had both a motorbike and buggy break down during our trip which meant a lot of waiting around for a replacement or repair. We also had an ATV run out of gas towards the end of the trip. Once we returned to their site, we had to sit through a lengthy advertisement to buy photos from the trip before being driven back to our resort, which we didn't love. Overall, we would not recommend this company. They need to work on their communication, keep their equipment in better condition, and spend more time on the excursion experience rather than trying to advertise and make more money from their guests.
Rene_P
March 2022
Was a diff experience overall. A little scary with the buggy but it’s fun. The driver roundtrip was amazing, thanks Juan!! Definitely recommend.
Naomi_M
March 2022
Overall experience was nice. Seeing and being around the culture is what we wanted and what received. Our tour guys were awesome!
V866WHallisonm
September 2021
Me and my friends had soooo much fun! It was more than what we expected. We will definitely do it again when we return.
junok650
July 2021
The views, scene, river, sugar cane and cacao was breath taking! My son and I ended up being the only ones on the tour that day which was wonderful. He drove while I took lots of pics and videos. We didn't do the rope swing instead we waded in the river and looked for rocks to skip. It's gorgeous being in the river. Highly recommend!
Ruby_P
March 2021
The 3 pit stops was a real island feel and experience. The sugar fields being able to cut and peel and taste the sugar cane rew like that. Riding down to the river and being among the locals was true island experience. But best of all the Cacoa Tour the demonstration of how coco is made and the rich smell of it will never forget. Thank you been telling my friends about this excursion and how they should definitely go and experience it

Subscribe to our newsletter

© 2024 TourMega™. All Rights Reserved.
Home Login Sign up