This is an exceptional tour company. Their communication before the tour was swift and comprehensive - including a precise photo guide for how to find the meeting place. The guide, Shifa, was friendly and engaging, sharing her knowledge and experience of life in Dharavi with great cheer and skill. She also accompanied a few of us to a nearby station in a taxi to ensure we got on the train back into town.

An excellent, informative, enlightening tour which certainly included areas you could not otherwise easily see. The guide was friendly and knowledgeable. The organization does good things. Strongly recommend. And I know that these folks have though a lot more about this than I have, but my one issue is the blanket prohibition on photography. Of course one needs to be careful and respectful when photographing *anywhere* or *anyone* in public. But the tour major streets with street-side businesses not too different from elsewhere in Mumbai and the rest of India, as well as "industrial" zones (plastic recycling, leather works, pottery), where it's difficult to see how photographs of non-human subjects would cause much harm. Residential zones, of course are more sensitive, and I can understand the overriding need for privacy there. Again, I'm sure Reality Tours has thought this through in a lot more depth than I have, but maybe this will give some food for thought. Or, at minimum, they might consider enhancing the collection of photos that they provide online for their customers. That collection has a number of portraits, but very few photos of the physical environment, the industries, the architecture, etc. Anyway, again, I highly recommend this tour!

Seeing the smiles on the children's faces of this village while playing cricket with a plank of wood as a bat and a broken chair as a stump will make your heart melt. The hard working men and women of Dharavi contribute so much to society and you will see that in this tour. Our guide was very knowledgeable about Dharavi as she has lived there he whole life. Also worth noting that Reality Tours donates 80% of profits back to the slum communities to run education programs.

We thoroughly enjoyed this tour - something we will remember for always. Our tour guide was very informative and we learned so much about life in the slums. So many people misunderstand what the slums are (including us before we took the tour). It certainly changed our understanding and we were left in admiration of the ingenuity and endeavour of the many people who live there. Highly recommend this tour to everyone !

We did the slum tour and were so happy with it, that we booked the street food tour. It was awesome. Both Tourguides were really friendly and open.

If you are looking for something unique and an eye-opening experience then you should definitely take a tour with them. I took part in the Dharavi Slum Tour as part of our project for college. It turned out to be unlike any other trip I had taken, providing a distinct and interesting viewpoint. Additionally, the organization conducts an NGO aimed at educating children within Dharavi, with 80% of the tour proceeds supporting this cause. The founder, Mr. Krishna Pujari, showed a great deal of expertise and helped out when needed. Since most of the tourists I saw were foreigners, I hope that their efforts will be more well-known to domestic travelers like me.

Right from the time we arrived, we were made to feel included amongst other fellow travellers, made me feel safe throughout and was indeed a seamless and an enjoyable experience. Had it not been for Reality Tours, I wouldn't have explored this hidden gem on my own.

Had the most amazing time at this tour of Dharavi along with the most fun Holi party with the Dharavi community! Was so so soo much fun! Would highly recommend!

After originally using Reality Tours in 2012, I returned to Mumbai last week and again booked a tour but this time I also attended the Holi celebration. Very well organised and a thoroughly entertaining and educational experience. I wish more people would choose to see dharavi.

An excellent tour. We had a young man aged 31 as our guide who was born and lived in the slum area and he was a font of knowledge. He spoke excellent English which he started to speak only in 2016. His information was delivered clearly and concisely and as we made our way through the area. It was obvious he was well respected by the locals as he always told us when we could and when we could not take any photos as well as guiding us through the slums.

Thanks for such an amazing experience! It was very insightful and surprising in many aspects. Shout out to our tour guide Bhakti for being a great guide:)

Everyone should do this tour. Slums are misunderstood by many including myself. In fact the dynamic of recycling industries within the slum and so many people crammed into relative small place is amazing. We didn’t feel threatened just curious at every turn. Walking down narrow alley ways with many turns means you lose sense of direction. Our guide was brilliant, very informative and she guided us safely around the working and residential areas. Definitely gets a 5 star rating for me - so pleased we made the time for this tour. There were 7 people on this tour. We were met at Mahin station at gate to the Dharavi slum exactly as advertised.

We were guided through the Dharavi Slum by an excellent Reality Tours guide who explained and showed us the ins and outs of slum life and the amazing enterprises which happen in the area. This tour is really well organised and by using Reality Tours we knew we were not only getting a valuable insight but also contributing back to this community.

It's a very interesting experience to understand life in the slum. The guide was excellent and gave us a lot of information to understand life in the slum. Not taking photos is a good principle because it is a mark of respect for the residents. I was impressed by the productive activity and the efficient mode of operation.

Very interesting tour of Dharavi with an excellent local guide. It was great to see the entrepreneurial spirit and thriving communities, and to hear of the excellent work Reality Tours do there. I would definitely recommend visiting Dharavi with Reality.

We went on several tours with Reality and they are an incredible company - such lovely, friendly and informed guides, but also doing such good work in the community. A shining example of how to do this kind of thing really, really well.

The tour was informative,eye opening and well paced. As an Indian, I had a fairly simplistic idea of Dharavi and our tour guide Chetan unravelled the nuances perfectly. A must have experience for sure!

The Dharavi slum tour was brilliant. We were met at Churchgate railway station by our guide, she bought our tickets and really looked after our group of 5 people. Her commentary was fascinating and the walking tour through the slum was both humbling and uplifting. The people who live here are hard working and the strong community spirit is evident. I was particularly struck by the happy smiling children. There is a really strong emphasis on enabling these children to access better education. An absolutely essential tour in Mumbai.

What an incredible, informative and eye opening tour! The team at Reality Tours and Travel where fantastic. They organised everything at the very last minute, as I was actually still in transit when I was confirming the tour, but they never made me feel like there was any request too hard for them to organise. They organised a driver 'Manu' to pick me up from my airport hotel, together with my wonderful tour guide 'Rakesh'. I was never at all concerned, jumping into a car in the middle of Mumbai as a (solo) female tourist. The team were very professional, passionate and knowledgeable throughout this incredible tour. Thankyou to the team at Reality Tours, this was an experience that I will never forget. I recommend this tour to anyone. Melissa Clark Sydney, Australia

Just got done with the Dharavi Slum Tour with Leena. Leena was so knowledgeable about the slums. Everyone visiting Mumbai should take this 2 1/2 hour tour! We met at the Wheeler Convenience Store 30 meters from the train platforms at the Churchgate Train Station in the Colaba District. You won't believe the work that is done inside the slum! We saw dying and sewing of fabric, pottery making, recycling of plastic, processing of leather, making bakery and soap all within the confines of the slums. It was amazing how we weaved through the dark alleys and saw a school and how the Muslims and Hindu people live nearby one another. You can email them for the tour. We felt very safe and Leena returned us to the train station with tickets to get back to Churchgate. They have a morning and afternoon tour. Make your reservation now! It will be one of your highlights of Mumbai, India!